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Incredible Rugs and Decor Reviews

4.7 Rating 3,992 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 3,992 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous
Verified Buyer
“Found what I was looking for at a great price and in stock.”
Helpful Report
Posted 4 years ago
Jan B
Verified Buyer
“I ordered a small rug for inside kitchen door & matching runner for between island & counter. Smaller one arrived on Friday, runner on Monday. I couldn't be happier! They are both beautiful, great quality & arrived in less than 2 weeks. Colors are very true to online pic. I had previously ordered same rugs from another site, but they were back ordered. I shopped around & found them on Incredible Rugs for less & they shipped much sooner! Very satisfied customer!”
Helpful Report
Posted 4 years ago
Jeannette
Verified Reviewer
“I found Incredible Rugs and Decor online and enjoyed perusing their myriad of rugs. Their website is well-organized, developed and easy to manipulate. When I finally got serious to make a purchase, I spoke to Steve and several salespersons who all answered my questions thoroughly and even then some agents went the "whole nine yards" by expanding their answers. The company is patient, knowledgeable and pleasant which made for a great experience. The rug I ordered is perfect for my needs. The bedroom that I redid now has SEVEN different shades of blue. For someone who is concerned about "fighting" shades of blue, this rug will meld and support with a variety of blues. It blends and absorbs most of a variety of the blues.. Also, my furniture is traditional, and I wanted to bring in a transitional rug that would understate, not dominate the room but tie in all the blues together. It all came together specifically because of the rug. One suggestion, if you are doing a bedroom, make sure that the rug is large enough to border around the bed and not have it be skimpy in the room. You want to see and enjoy the rug! I had a great experience with Incredible Rugs and Decor and will certainly purchase a rug in the future.”
Helpful Report
Posted 4 years ago
Sue W
Verified Buyer
“Great communication & short delay in delivery due to mother nature. Love the rug & quality & price. Thank you!!!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good all around”
Helpful Report
Posted 4 years ago
Ellen F
Verified Reviewer
“It is a fabulous rug with vibrant colors and contemporary design. Service and delivery excellent as was the price. Ellen F.”
Helpful Report
Posted 4 years ago
Kathleen C
Verified Buyer
“Rug is beautiful, 6" less in size than advertised, has a flaw on one side. Shipping and customer service excellent. Keeping the rug, tho I wish it had been more perfectly manufactured.”
Helpful Report
Posted 4 years ago
William L
Verified Buyer
“Excellent chat response on the website and follow up by phone. Very competitive prices and quick shipping. Would definitely use Incredible Rugs and Decor again.”
Helpful Report
Posted 4 years ago
Pat H
Verified Buyer
“Just what I expected. It was just like the picture. I was pleased with the customer service. It was delivered on time. Great quality.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Was just what I was looking for”
Helpful Report
Posted 4 years ago
Barbara M
Verified Buyer
“Obtaining information and getting assistance to get my rug ordered was a very pleasant experience. The rug arrived within a week and I am very happy with my purchase. Thank you Steve for your assistance.”
Helpful Report
Posted 4 years ago
Lauren H
Verified Buyer
“Have purchased a few rugs and pads from Incredible Rugs. Always received on time as promised and rugs and pads are as described on website. Would recommend!”
Helpful Report
Posted 4 years ago
Kevin H
Verified Buyer
“Great selection and price. Our items shipped quickly and we received frequent email updates.”
Helpful Report
Posted 4 years ago
James S
Verified Buyer
“Product looks like picture. Kept informed about progress.Very satisfied!”
Helpful Report
Posted 4 years ago
Ellem W
Verified Buyer
“Great price, beautiful rug, shipped faster than expected!”
Helpful Report
Posted 4 years ago
Denise M
Verified Reviewer
“I love your products, quality service and company. You are a 5 star operation and nobody does it better. I love the rugs and will always continue to do business with your fine company.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I ordered coordinating pillows with a rug. They did not coordinate at all and now I am responsible for return mailing charges. Very disappointed. Also colors in rug not as vivid as pictures. Not a good experience”
Helpful Report
Posted 4 years ago
Linda K
Verified Buyer
“Great selection, pricing, customer service and pmnt options.”
Helpful Report
Posted 4 years ago
Patricia C
Verified Buyer
“Very happy with polar white shag runner. Pure white and soft.”
Helpful Report
Posted 4 years ago
John D
Verified Buyer
“Great looking rug Very nice craftsmanship.”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews
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