Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

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“Excellent”

Helpful Report

Posted 3 years ago

“Quick shipping and great communication!”

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Posted 3 years ago

“I purchased one Oriental weavers runner, liked the quality and colors of the rug so much, I replaced all my rugs with the same rug. It took a little longer to receive my order, (I'm sure because of all the stuff happening all over the world) I just received my second rug order it is just as great as my first order, same quality, colors matched the first rug that I purchased a few month ago, Great price too!”

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Posted 3 years ago

“Every size, shape, color and material I could want. There is a variety to choose fromateveryprice level.”

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Posted 3 years ago

“Always great choices and selections.”

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Posted 3 years ago

“The man who helped me was friendly and personable. I think he did a good job. I am disappointed in the quality of the rug I purchased. It buckled and I doubt it will ever lie flat. It’s an outdoor rug so this doesn’t really make sense to me.”

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Posted 3 years ago

“I like to call to order when discounts come. Lady was very friendly & gave all information I asked for.”

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Posted 3 years ago

“They were very helpful. They called to say they noticed I was in driving range of their showroom if I would like to see the rug in person. I did! I am always very nervous about ordering online and several photos of this rug from other companies looked significantly different, greenish rather than gray, creams and golden beiges. Seeing the rug and feeling it’s incredible softness gave me confidence I had found “the one”! I also received a free pad and no shipping charges. They offered to wrap it up and take it with me, which was wonderful for me, as if it had shipped, I might have missed delivery due to being out of town. I am soooo happy with my rug from IR&D!”

Incredible Rugs and Decor 5 star review on 9th September 2021

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Posted 3 years ago

“Selected rug in your room feature does not show round rug.”

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Posted 3 years ago

“Very easy to navigate site. Looking forward to receiving our area rug.”

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Posted 3 years ago

“We got our rug yesterday and it is great. It was shipped promptly and even earlier than expected. The communication with you guys has been great. You not only have great products with unbeatable pricing, but also really amazing customer service. I never once felt like it was a bother to check on my item. Needless to say I will be buying all my future rugs from you and making sure my friends do as well. Thank you again for helping our little apartment feel more like a home.”

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Posted 3 years ago

“Great selection and great price. Very easy to go through and find the one. Like that comes with pad.”

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Posted 3 years ago

“Rug is very nice for the price and arrived with no issues”

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Posted 3 years ago

“Great value for the money. And, customer service was refreshing! You actually talk to people who answer the phone and not machines. So nice and helpful too. A joy.”

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Posted 3 years ago

“Excellent customer service. Immediately able to provide for my needs. Much better to order directly from manufacturer than through Macy’s. Love that this rug is made from recycled materials in the heart of Texas! Thanks so much!”

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Posted 3 years ago

“Love the area rug I ordered wondering how long to receive it? Haven’t gotten my order yet. So this is as far as I go with a review.”

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Posted 3 years ago

“Perfect selection of rugs. Great sale price. Can’t wait to get my rug!”

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Posted 3 years ago

“Customer service was excellent! The rugs are legit. Prices are comparable to other online dealers. The no sales tax offer cinched the deal.”

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Posted 3 years ago

“Excellent service! I had a very good experience with Incredible Rugs and Decor. I purchased and area rug and needed to specify a ship date. Then I had to change the ship date. The woman on the phone was helpful and understanding. The rug arrived on time and I love it.”

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Posted 3 years ago

“Love this company and always have great customer service, but had a bad experience when I spent hrs searching for rugs. Ordered 2 and was so excited. Next day they cancelled because they said the made mistake on prices. I was really disappointed. I believe they have to honor the price they confirmed.”

Helpful Report

Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews