Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rug was delivered well packaged and in a very short time. I had seen the rug at a discount retail store but when I returned to get it, it had been sold. I found it on Incredible Rugs and Decor website and it was priced below what I would have paid locally, PLUS, it arrived at my front door!!! No lugging home!”

Helpful Report

Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“I spoke to a very helpful customer service representative about a price match. He was able to do it, and it went very smoothly.”

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Posted 5 years ago

“Great quality. Great price”

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Posted 5 years ago

“I had been searching this rug for best price. I needed 2 of them. I got lucky black friday. The best price on the internet. I ordered. Got a very nice email stating they were backordered...bummer but that's ok. Then another email saying my rugs were being shipped. I recieved them today instead of Jan 6. I am delighted with the customer service,and I love the rugs that match the other rug that I already had. Thank You.”

Incredible Rugs and Decor 5 star review on 11th December 2019

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Posted 5 years ago

“I a very satisfied with the quality and price of my area rugs. However, it has taken longer to be delivered than promised. This is disappointing”

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Posted 5 years ago

“They should change their name to Incredible Rugs, Decor and Service. Best service, follow-up and professionalism I have encountered this year. Under promise and over deliver...my rug came in well before I expected in great condition.”

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Posted 5 years ago

“The rug is beautiful and arrived on time. The company was very proactive with shipping information. Customer Service is very responsive..”

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Posted 5 years ago

“Rug more beautiful than expected. Service was excellent. Packed so well. Would order again. Thank you Susie Q”

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Posted 5 years ago

“Emily was so helpful on a back ordered rug ~ I will definitely be shopping with you again!! thank you!!!”

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Posted 5 years ago

“Easy to purchase from and quick shipping.”

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Posted 5 years ago

“I was happy to find a lighter cream rug with a black border that wasn’t for outdoors or a rough sisal texture like some other companies. I was lucky to find it on sale because it is expensive. They are too expensive I think for a 5 by 8 but I can’t find anything else online that seems to match my decor. Hopefully it will be ok when I get it and size wise too. Seems to ship in a good time frame.”

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Posted 5 years ago

“Lots to choose from”

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Posted 5 years ago

“Perfect match for my living room.”

Incredible Rugs and Decor 5 star review on 6th December 2019

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Posted 5 years ago

“good pricing......friendly service.....helpful”

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Posted 5 years ago

“Incredible Rugs has great selection and variety. And they've been great about tracking my rug and letting me know where it is at every step. They seem to have really good customer service.”

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Posted 5 years ago

“Easy to find the perfect carpet at a value price!”

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Posted 5 years ago

“Excellent customer service and communication about shipping and delivery.”

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Posted 5 years ago

“This is a well organized and easy to use website. The cyber-sale price was remarkable but even the regular prices are very good. The photo colors are true to life, and I really appreciated the ability to see what rugs would look like in my home.”

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Posted 5 years ago

“Nice variety of carpets plus great discounts! Really liked the capability to upload pic of room and overlay carpet in the pic...”

Helpful Report

Posted 5 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews