Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with all the rugs. Very good quality! Colors, texture. I will buy again. Good customer service. Arrived in a timely manner. Great cpany.”

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Posted 2 years ago

“I've never received the product I ordered.”

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Posted 2 years ago

FedEx is showing a delivery date of Monday, 1/21/2022, for your order. Fedex and UPS may change the delivery dates if issues arise (weather has been an issue this week), but you can contact FedEx with your tracking number (554844857473) or call our Customer Service, to issue a lost package tracer if the order does not arrive after a few more days in transit. Thank you.

Posted 2 years ago

“They had exactly the Karastan area rug pattern, color, and sizes we were looking for at a VERY reasonable price. Our order was processed quickly and the rugs will arrive seven calendar days from the day the order was placed. I would definitely recommend them to others.”

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Posted 2 years ago

“ORDERING WAS VERY EASY”

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Posted 2 years ago

“Bought three rugs. Purchased three rugs, one for entry, one for dining room and one for great room. Used free pads except for great room. Ordered thicker pad for larger rug in great room. Love how thy look and feel. Very happy with shipping and customer service.”

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Posted 2 years ago

“Very satisfied. delivery, appearance, quality, value, I'm Happy”

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Posted 2 years ago

“My rug never arrived.”

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Posted 2 years ago

“I have bought four Karastan rugs and just love them. The prices are good, the service excellent and the delivery fast…”

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Posted 2 years ago

“The rug we received did not look like thepicture. It was CONSIDERABLY darker and a big disappointment”

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Posted 2 years ago

“Courteous and could talk to a real person.”

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Posted 2 years ago

“I have ordered 4 different gorgeous area rugs for my newly renovated home...the quality is absolutely top of the line! Each rug has arrived carefully packaged and is exactly as shown and described on their website. I will continue to fill my empty floors with rugs from this most Incredible company!”

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Posted 2 years ago

“5 Star!! Loved being able to "see" the rug in the space intended--made all the difference to make a confident purchase. Delivery was prompt and professional. Very happy with purchase”

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Posted 2 years ago

“Easy to navigate and contact details actually got me to a fantastic sales person that was able to answer all my questions.”

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Posted 2 years ago

“So far so good. Delivery tomorrow”

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Posted 2 years ago

“The colors look better in person . It looks great. Like it was made for my house.”

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Posted 2 years ago

“I always order my rugs from them. Excellent customer service. Beautiful quality rugs.”

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Posted 2 years ago

“View in room was very helpful”

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Posted 2 years ago

“Fifth time I had ordered rugs and love them all. Will be ordering 1 more.”

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Posted 2 years ago

“Quick delivery, great communication and samples look like pictures”

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Posted 2 years ago

“Great name for the company because their service was incredible! We made a slight mistake in our online order and they fixed it for us immediately. Very responsive. Will definitely buy from again.”

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Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews