Incredible Rugs and Decor have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and refunds and are happy with their returns process.
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Great service and wonderful products at a discounted price.
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- Milena
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This Rug is incredible looking and just waht I wanted for Lanai door. It looks better than the pic. Nice and thick also; for the price, its like stealing; really. Beautiful and very happy!!!!
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- "\"Anthony I
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Best service and Best quality! This company does a fantastic job with customer service. I had an email immediately letting me know how to track my delivery. The rug came in less than a week and it was an absolutely beautiful area rug. The price was fair, much cheaper than Walter E Smithe. I highly recommend this company.
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- Customer
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I think that the rug is of very high quality and it is so soft and comfortable. Easy order and delivery process!
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- Merideth
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Easy on line ordering process with true to color pictures and wide selection of sizes of rugs. The delivery was flawless and timely and the quality of the product was excellent. I will be a return customer and referral to others.
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- Alice
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Purchased 8 ×10 for bedroom. Lovely color and nice thick pile dressed up that room. Just what I was looking for. Speedy delivery.
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- Karen H
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Ordering was so easy! We found this rug at a furniture store and waited two months for it to be delivered - and they sent the wrong color. Then they tried to charge a restocking fee. This site had the exact same rug at a slightly better price, and it was delivered in days with free returns! It's perfect. The rug colors are much richer than in the photos.
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- Elizabeth
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Great products. Fast shipping. Easy returns.
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- Carol B
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Once again I have ordered rugs from this company, and they have been very competitively price and wonderful to work with. Deliveries, returns on samples, information and keeping me informed. I would highly recommend them.
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- Anonymous
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Incredible Rugs is a very good company and will be buying more from them in the future. My rug was delivered promptly and packaged very well. I received my refund on the sample I ordered promptly and with out concern. I wish all companies ran their business as well as Incredible Rugs.
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- Tammy C
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The rug arrived within days of ordering and I’ve since returned my samples and have received my refund.
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- Cheryl A
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First, I absolutely love the rug. It's great quality, soft and the colors are perfect. I am 100% pleased with the entire process from ordering samples, return and refund of samples and receiving the final rug ordered. The communication was top notch. An e-mail was received with every step in the process. I would highly recommend working/ordering from Incredible Rugs and Decor. I will certainly order from this company in the future.
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- Pamela B
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This is the 5th rug I've ordered from Incredible Rugs and Decor. The site is easy to use and shipping was free. The rugs have always arrived in great condition, colors true to the website and customer service has been very helpful. If you sign up for emails and they give a discount as well. I highly recommend this site!
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- Nancy
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It's so perfect for our space and the customer service is top notch always the best from here!
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- Anonymous
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Great customer service and the rugs are very good quality.
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- Carrie
