Incredible Rugs and Decor have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
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Great price and great service.
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- Leslie F
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Great service and wonderful products at a discounted price.
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- Milena
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This Rug is incredible looking and just waht I wanted for Lanai door. It looks better than the pic. Nice and thick also; for the price, its like stealing; really. Beautiful and very happy!!!!
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- "\"Anthony I
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The expected delivery time was 1-2 weeks and arrived nicely packaged in 3 days.
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- Leslie F
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I Highly Recommend Incredible Rugs. I have ordered several rugs and love them all. Huge selection, great prices and fast delivery.
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- Susan H
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I think that the rug is of very high quality and it is so soft and comfortable. Easy order and delivery process!
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- Merideth
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Ordering was so easy! We found this rug at a furniture store and waited two months for it to be delivered - and they sent the wrong color. Then they tried to charge a restocking fee. This site had the exact same rug at a slightly better price, and it was delivered in days with free returns! It's perfect. The rug colors are much richer than in the photos.
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- Elizabeth
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Great products. Fast shipping. Easy returns.
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- Carol B
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Once again I have ordered rugs from this company, and they have been very competitively price and wonderful to work with. Deliveries, returns on samples, information and keeping me informed. I would highly recommend them.
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- Anonymous
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Incredible Rugs is a very good company and will be buying more from them in the future. My rug was delivered promptly and packaged very well. I received my refund on the sample I ordered promptly and with out concern. I wish all companies ran their business as well as Incredible Rugs.
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- Tammy C
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The rug arrived within days of ordering and I’ve since returned my samples and have received my refund.
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- Cheryl A
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First, I absolutely love the rug. It's great quality, soft and the colors are perfect. I am 100% pleased with the entire process from ordering samples, return and refund of samples and receiving the final rug ordered. The communication was top notch. An e-mail was received with every step in the process. I would highly recommend working/ordering from Incredible Rugs and Decor. I will certainly order from this company in the future.
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- Pamela B
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I called the number provided and immediately had a customer service person on the phone to answer all my questions.
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- Leslie F
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Beautiful rug - Spectacular Service! I purchased the Oriental Weavers Evolution 8035B Charcoal/White rug - exact match to my other three rugs. Beautiful, stunning, and elegant. I have to say the customer service was wonderful! I received immediate communication after I placed the order. When I had a question, I received a very quick response. Thank you so much, Steve. I greatly appreciate everything. Love my rug!
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- Tina-Marie
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I love the rug goes well in our room. Your customer service is very good and appreciate your timely communications regarding my order.
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- Cathy N
