Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

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“Love my rug! Great service and fast delivery! I would buy from Incredible Rugs again!”

Helpful Report

Posted 3 years ago

“The site was clear and well organized. Each step clearly defined. I’m very impressed with follow up regarding delivery information. I hope merchandise have the same excellent quality as the site!”

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Posted 4 years ago

“Good response time to emails.”

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Posted 4 years ago

“I purchased a rug as a gift and it went directly to the recipient. I was very worried as I was not able to see the rug. I couldn’t be more pleased. I am told it is extremely high quality and beautiful! I highly recommend. Delivery was quick too!”

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Posted 4 years ago

“Great selection of rugs. The tool that allows you to view the different rugs in your own room is truly an amazing feature. You can tell right away if a rug is going to work in your space.”

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Posted 4 years ago

“I have been dealing with a few different people at Incredible Rugs over the last month. My experience has been wonderful. From ordering samples, to returning samples, to ordering the rugs for my home, the people at Incredible Rugs have been friendly, helpful, professional, knowledgeable, patient, and have made my rug purchasing a fantastic experience. I highly recommend this company.”

Helpful Report

Posted 4 years ago

“I ordered a sample rug today and spoke with Matt. I called back several times and he was extremely helpful and patient. When you’re undecided I find it very satisfying to have a sales person who is understanding. If all your employees have his attitude it will be a pleasure ordering my rug. Fingers crossed it is what the picture describes it to be.”

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Posted 4 years ago

“This company does customer service right! Immediate response to my order from a real person asking if they should send the sample first (I ordered rug and sample b/c I thought the rug might sell out.) They have been so helpful and I love their interactive website that displays the rug in your room.”

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Posted 4 years ago

“Great rug.”

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Posted 4 years ago

“The area rug (Surya Kayseri KSR-2310) is beautiful and top quality. Loved it so much I purchased an additional area rug for the adjacent room. Delivery was fairly quick and the rugs came packaged perfectly. No damage, no complaints.”

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Posted 4 years ago

“The website was just perfect. I found exactly what I was looking for a a price that I could not have gotten at Macy's.”

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Posted 4 years ago

“Excellent quality rugs and customer service. The rugs are plush and laid perfectly out of the packaging.”

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Posted 4 years ago

“Received the rug…thank you. And it is perfect…better than I expected.”

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Posted 4 years ago

“The people at Incredible Rugs are professional and pleasant .”

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Posted 4 years ago

“xxxxxxxxxx”

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Posted 4 years ago

“Quick service, well packaged, exactly what I ordered. Very satisfied with Incredible Rugs and Decor.”

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Posted 4 years ago

“I, in fact, have two of your rugs as you can see in the attached photo...both purchased recently. Shipped quickly and received in perfect condition. They are fantastic in quality and design. Before I became a Rabbi I was an interior decorator and really appreciate the variety you offer across product lines.”

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Posted 4 years ago

“Although I had to pre-order size of rug needed, the process went quickly and communicated each step of the way.”

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Posted 4 years ago

“Great website and customer service. Kept me in the loop in shipping dates.”

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Posted 4 years ago

“The site and selection is outstanding! And tracking your shipment via email and text is fantastic.”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews