Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love my rug!”

Helpful Report

Posted 2 years ago

“We have had incredible service during the supply chain issues. we ordered 4 rugs and our service rep has been fantastic at keeping us informed and doing everything possible to expedite our orders.”

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Posted 2 years ago

“Incredible experience! Will use again.”

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Posted 2 years ago

“Easy to find exact rug I was looking for and shipping was super fast.”

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Posted 2 years ago

“It was very easy shopping and they kept me informed of the status of my order.”

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Posted 2 years ago

“I spent a lot of time choosing a rug for my living room and hallway. It was amazing to be able to upload a picture of my space and be able to see various rugs with my furniture. Hopefully it will look as good in reality as it looked on the app.”

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Posted 2 years ago

“This rug is absolutely beautiful…it looks a little different then the pic however it looks even better in person!!! Both me and my husband love this rug. It came in just a couple of days and packaged very well!!!”

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Posted 2 years ago

“Nice rug with very quick delivery!”

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Posted 2 years ago

“Great experience and quick shipping.”

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Posted 2 years ago

“They were so incredibly nice and thoughtful they let me know that the rug I ordered was the last one in stock so they put a rush on it to ensure that I was able to get it and I saw that it was charged to my card yesterday and it arrived today in perfect condition. They truly went above and beyond. I’m very happy with this company!”

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Posted 2 years ago

“Outstanding website. Prompt and courteous service”

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Posted 2 years ago

“Nice website, great pictures and descriptions of products.”

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Posted 2 years ago

“Noah your customer service representative was great”

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Posted 2 years ago

“Great service good prices”

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Posted 2 years ago

“Although I have not yet received the rug I have had great communication with the company and my house is full of their products!”

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Posted 2 years ago

“Wonderful. Noah was informative and patient with my 3 or 4 calls with questions and changes. Once I had decided, he was helpful and efficient. Not only will I make more purchases with Incredible Rugs in the future, I will again trust Noah’s input and expertise.”

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Posted 2 years ago

“This experience has been awesome from start to finish. After choosing a potential rug, I ordered a 2x3 rug to gauge the colors in person. Once I ordered the 9x13 that I actually needed, I returned the smaller rug. Returns were a piece of cake. Rug arrived packed in MANY layers of protection and is gorgeous. Very plush and of very high quality. Edges lay flat, no curling up at all. Had to call Customer Service because the delivery service kept trying to “deliver” the rug after it had already been delivered. CS was very responsive and reached out to the delivery company and solved the problem.”

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Posted 2 years ago

“Truly Incredible! I looked around for a while to find peach and green rugs. Incredible rugs were the only ones who had this hard to find color combination. Rugs look exactly as pictured. Colors were true to advertised items, Delivery was quick, Rusty was very supportive and helpful, good prices and free pads! Feel very lucky to have found this company.”

Incredible Rugs and Decor 5 star review on 7th August 2022

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Posted 2 years ago

“5 all around”

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Posted 2 years ago

“I am SO impressed with Incredible Rugs and Decor. I ordered my rug on a Friday afternoon for the best price available on the Internet. Ten days later the rug reached my rural Pacific Northwest home. The rug is gorgeous; I couldn’t be more pleased.”

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Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews