Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found a rug I loved and then did a google search to see if I could find it cheaper. Was over $200 cheaper at this site than all others!!”

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Posted 3 years ago

“Was easy to order”

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Posted 3 years ago

“This rug is beautiful, I was concerned buying it online, I don’t usually shop online. The rug is gorgeous in my living room. Nicer than I expected.”

Incredible Rugs and Decor 5 star review on 27th July 2021

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Posted 3 years ago

“I absolutely recommend your customer service and quality of the rugs I received. Would recommend anytime; as a matter of fact, another family member already ordered a rug!”

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Posted 3 years ago

“It was no hassle and love the rug I got!!!”

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Posted 3 years ago

“Great tracking program and fast service. I will use them again.”

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Posted 3 years ago

“Ordering was extremely easy and I received a personal confirmation for my order within minutes. It feels as though the company will be wonderful to work with. The selection was extensive.”

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Posted 3 years ago

“Very pleased with the service!!”

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Posted 3 years ago

“Large selection, easy shopping, very good prices, and efficient shipping.”

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Posted 3 years ago

“My shopping experience has been delightful, from conveniently able to browse, while being assisted by the very helpful and pleasant customer service reps with answering questions and placing my order. Will absolutely make this my store for all future rug purchases. Thank you!”

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Posted 3 years ago

“Great selection of quality rugs at affordable prices”

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Posted 3 years ago

“Love the communication that’s provided!”

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Posted 3 years ago

“I would like to post a shout out to the fabulous customer service representative Noah. I have had two chat sessions with Noah, first one for assistance on placing my order and today to get an update. Noah has been great, very professional but not in a dry robotic way, he gives the impression that he actually cares about my satisfaction. So exceptional. I should be receiving my rug tomorrow, but whether I love it or not will not diminish my satisfaction with the customer service provided.”

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Posted 3 years ago

“Rug was very good quality, great colors, just as pictured. Looks great, feels great, and the ordering process was easy and the shipping was very fast! Highly reccommended!”

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Posted 3 years ago

“The selection of rugs is fantastic and they have more options than other sites. Bonus that you can get samples. Better yet, their customer service is excellent. They are responsive, personable and very helpful. I’ll look here before any other place for my next rug.”

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Posted 3 years ago

“Site is easy to use with quick response time. Looking forward to our sample and hope it works for us. Thanks 😊”

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Posted 3 years ago

“Easy online process...good email notifications”

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Posted 3 years ago

“This is my third time ordering. Very pleased with the products.”

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Posted 3 years ago

“Have previously ordered several rugs from Incredible Rugs & Decor. Have always been happy, particularly w/their high level of customer service. All of us have faced the pandemic created monumental difficulties w/product backorders & the rug industry is no exception. Finally getting the rugs I ordered in March just now. They have kept me in the loop the entire time, letting me know the status, etc. Finally, the quality of their rugs is outstanding! Prices are within the norm.”

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Posted 3 years ago

“We love our new carpet. The colors are so rich and it is so soft when you walk barefoot on it. It matches our decor wonderfully. We have always been satisfied with our purchases from Steve and company. This is our 5th carpet from them. Great service and great quality.”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews