Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matt really worked hard to get our order on the way. I like the personal touches this company has.”

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Posted 4 years ago

“Still waiting for rug.”

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Posted 4 years ago

Hi William, we'll check on your special order with the warehouse today and send you an update. Thank you.

Posted 4 years ago

“I bought two rugs at first to test this company. I am very impressed with the quality of the rugs and the speed of shipment! I was so happy with my first two rugs, I had to purchase two more! I’m getting ready to place a third order in about three weeks! I love this company! I will definitely tell my family and friends about Incredible Rugs and Decor!”

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Posted 4 years ago

“Fast shipment and great communication!”

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Posted 4 years ago

“Appreciated the follow up email thanking me for my order and asking if there was anything else they could do for me. Letting me know they were there from the onset of my order was refreshing.”

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Posted 4 years ago

“Second time ordering and very pleased with rugs and your company. Customer Service excellent.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“I am going to wait til rug comes”

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Posted 4 years ago

“Great experience”

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Posted 4 years ago

“from the website (being able to see the rug in my room), ordering to receiving the rug. my experience was very good. thank you.”

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Posted 4 years ago

“Very nice rug. The colors are just as shown on the website. A well made rug that looks great in my entrance way.”

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Posted 4 years ago

“I ordered a beautiful rug that was shipped directly from the manufacturer. There were a bunch of mishaps along the way, but the customer service from Incredible Rugs will keep me coming back. Oh and my rug is beautiful!”

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Posted 4 years ago

“Price was good, delivery was quick, and item was as described”

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Posted 4 years ago

“My rug purchase was quick and easy. I love my new rug.”

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Posted 4 years ago

“Great company. Love my rug!!”

Incredible Rugs and Decor 5 star review on 26th October 2020

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Posted 4 years ago

“I received the area rug today. It is so well packed that it’ll take some time to unravel. When I have it down and in place, I will update this review. But all-in-all, Incredible Rugs and Decor were patient, kind and a pleasure to make the deal with! UPDATE: Rug is unpacked and looks quite nice.”

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Posted 4 years ago

Hi Janice, Most likely Fedex delivered to your neighbor, in error. We've got a tracer in place so we can get this corrected ASAP.

Posted 4 years ago

“I love the picture of the rug and anxious to receive the sample so I can make sure it is the right one and I think it will be. It is the best way to order online and so easy to do Thank you!!! Judith”

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Posted 4 years ago

“The product showed that it was available- but once ordered received email stating product in back order. Product is of great quality!!”

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Posted 4 years ago

“The Rug has arrived prior to shipping date, Also arrived in excellent packaging shopping. The rug quality and looks Much better than our expectations.”

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Posted 4 years ago

“Superb customer service”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews