Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The colors are vibrant and it is sooo soft and" cushiony".I could not have afforded these rugs if they weren't on sale and they are certainly a very worthwhile value .I look forward to purchasing more from this company!!”

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Posted 6 years ago

“This rug went beyond my expectations-a once in a lifetime purchase-no one will come away disappointed!”

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Posted 6 years ago

“We were very pleased with the entire process - from ordering our rug to the shipping and tracking process. It arrived exactly as indicated and my email question was answered quickly and accurately.”

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Posted 6 years ago

“Wonderful customer service! They were so helpful with answering my questions about my rug and with shipping. My rug arrived quickly and is absolutely gorgeous! Perfect experience from beginning to end. Thank you!”

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Posted 6 years ago

“This rug is beautiful! So worth it! Its very soft and the colors are rich. Only negative is that it arrives with a very strong smell. I've had it laid out for a week now and the smell is definitely fading. Hopefully it will be completely gone soon.”

Incredible Rugs and Decor 5 star review on 19th November 2018

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Posted 6 years ago

Hi there. Your Momeni New Wave rug looks incredible! Vacuuming the rug is the easiest way to freshen it up by flushing fresh air through the pile. Thank you, again, and enjoy!

Posted 6 years ago

“Rug was beautiful. Delivery was fast and emails kept me apprised of the status of my order along the way.”

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Posted 6 years ago

“Extremely helpful, patient and understanding.”

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Posted 6 years ago

“I really love the rug. Although the pictures are pretty accurate, it looks even better in person and the quality is great. The rug came quickly and it was packed very well.”

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Posted 6 years ago

“No hassle, quick delivery”

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Posted 6 years ago

“I LOVED the communication throughout entire process. It was very EASY and it shipped FAST!! Will definitely use again!!”

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Posted 6 years ago

“First time ordering from Incredible Rugs and Decor and was so pleased with the rug, the quick shipping, the communication throughout and the excellent customer service. I emailed, on a Saturday, a question regarding the Rewards program. I was expecting a reply back on Monday but heard back within a few hours from Steve. I highly recommend this company and will keep them in mind for future purchases. Very professional. Thank you so much.”

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Posted 6 years ago

“Beautiful runner. Colors on website are true to the actual rug. The rug itself was so plush and soft. Free non-skid pad was a nice bonus. Great price (best I found on this rug). Rapid delivery. Thank you! You guys are awesome!”

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Posted 6 years ago

“I need this particular rug in an smaller size and you had it!”

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Posted 6 years ago

“Received my first order from Incredible Rugs. I was very happy with the service, updates to my email to let me know the status of my order. Finally I was thrilled with the area rug that I ordered. It is a wonderful compliment to our living room. I option to upload a picture of our actual room and be able to see it in the room in advance is priceless!! So happy I just placed my second order. Thanks”

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Posted 6 years ago

“rug as advertised, speedy shipping, arrived in perfect condition.”

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Posted 6 years ago

“Incredible service!!!”

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Posted 6 years ago

“Exceptional customer service”

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Posted 6 years ago

“Beautiful! Just what we wanted , very easy purchase process and delivered within a few days.”

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Posted 6 years ago

“I had price identical rug in store and told a week delivery. When I checked on line, price was over $100 cheaper. It arrived in 2 days. Couldn't be happier with excellent service & price.”

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Posted 6 years ago

“Personnel friendly and helpful. Explanation for delivery time and review of return policy gave me confidence to place order. Very pleased with efficiency demonstrated.”

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Posted 6 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews