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Incredible Rugs and Decor Reviews

4.7 Rating 4,006 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,006 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jessica H
Verified Buyer
“Website was easy to use and area rug was delivered in a timely manner !”
Helpful Report
Posted 2 years ago
Maureen B
Verified Buyer
“They sent me a defective rug. They are giving me a run around about returning it. I’ll never do business with them again.”
Helpful Report
Posted 2 years ago
Joan L
Verified Buyer
“The staff went out of their way to accommodate my order. They are knowledgeable and sent many emails to keep me abreast with the status of my order. I highly recommend them.”
Helpful Report
Posted 2 years ago
Cam B
Verified Buyer
“Incredible customer service Good quality rugs at very affordable prices”
Helpful Report
Posted 2 years ago
Candi M
Verified Buyer
“I am in love with the rugs I ordered very much! I bought 1 from another furniture store and searched to find the smaller versions and purchased 3 of them at Incredible Rugs. The salesman was very professional and patient. I also received my rugs quickly. Thank you!”
Helpful Report
Posted 2 years ago
Robert K
Verified Buyer
“Excellent price, quick shipping. Experience was great!”
Helpful Report
Posted 2 years ago
David S
Verified Buyer
“Very helpful”
Helpful Report
Posted 2 years ago
Barry P
Verified Buyer
“After searching for a rug and not finding what we were looking for we came across Rugs & Decor. Took a chance on ordering without seeing or touching. We couldn’t be more pleased the rug is exactly as described including the color, communication was fantastic as we were informed of our order each step of the way. Delivery was seamless and we would definitely recommend .”
Helpful Report
Posted 2 years ago
Kathi B
Verified Buyer
“True colors to pix online. Great sale. Arrived quickly. I was kept aware of my package’s route to me. Can’t ask for more!”
Helpful Report
Posted 2 years ago
Sharon F
Verified Buyer
“Selection, price and communication was great. When I had a question on delivery they called right back with the answer. Very professional and the carpets were just what I wanted.”
Helpful Report
Posted 2 years ago
Marcella G
Verified Buyer
“We bought 3 small area rugs . We had an excellent selection to choose from. - all good looking. They are good quality for an excellent price. Ordering was easy and delivery was just as promised.”
Helpful Report
Posted 2 years ago
Roberta O
Verified Buyer
“Just waiting for sample to arrive. Sad I’ll miss the sale if I decide to buy.”
Helpful Report
Posted 2 years ago
Cynthia C
Verified Buyer
“Great service, great price. Thanks!”
Helpful Report
Posted 2 years ago
Scott H
Verified Buyer
“Easy to find what we were looking for At a good price”
Helpful Report
Posted 2 years ago
Lee L
Verified Buyer
“Very pleased with my new rug and your service!!!!”
Helpful Report
Posted 2 years ago
Sara G
Verified Buyer
“I was sent the wrong rug and I’m having a problem returning it because I do not want to pay for the return, even at a discount.”
Helpful Report
Posted 2 years ago
Carol B
Verified Buyer
“Great products. Fast shipping. Easy returns.”
Helpful Report
Posted 2 years ago
Christine G
Verified Buyer
“Personalized service unlike nearly all online transactions. Customer experiences matter.”
Helpful Report
Posted 2 years ago
Jack L
Verified Buyer
“Never bought a rug on line before. Using Incredible was easy. The rug was a very good price. It arrived quickly, as scheduled. It was securely wrapped. Unrolling it was easy. The free pad worked nicely. Incredible had a terrific selection and excellent pricing. Highly recommend this company.”
Helpful Report
Posted 2 years ago
Janice B
Verified Buyer
“Unfortunately I had to make a return, but it was easily facilitated and I will order from Incredible Rugs again!”
Helpful Report
Posted 2 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,006 reviews
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