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Incredible Rugs and Decor Reviews

4.7 Rating 3,992 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,992 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Lots of choice, price was 20% lower than Macy's sale. Loved the "picture your rug in your space" type of application. That sealed the deal for me. Great communication from the team after the order, and it's on the way. In this post Covid world, I think receiving the rug within 7-10 days of order is great. Thanks!
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Posted 3 years ago
I am very please with the Adare Cream Rug. It is beautiful in my room! The service your company provided was outstanding. You allowed me to change my order and I received the rug within a week. Your customer service is the best! Thank you!
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Posted 3 years ago
Web site is well organized. Prices are very competitive and they had choices of sizes that most vendors did not have. Free pad and shipping are always good as well. Rug arrived one day early intact and undamaged. Overall a good experience. Thanks. BTW, the rug is really good looking.
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Posted 3 years ago
Great selection
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Posted 3 years ago
Good quality. Great service. Arrived as scheduled. Good communication.
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Posted 3 years ago
Good choice selection and prices. I especially appreciated the opportunity to photograph the room and then be able to place the rug in it to see how it would actually look in the space.
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Posted 3 years ago
It took a little longer and there were some confusing emails but overall a great rug for a great price.
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Posted 3 years ago
exceptional customer support in reqards to shipping notifications and any assistance i might have needed
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Posted 3 years ago
The order process and communication for delivery - superb!
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Posted 3 years ago
The rug I bought was a "big ticket luxury" for me, so I have been nervous. Customer Service calming my fears has been over-the-top with patience and skill. So thankful for that!
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Posted 3 years ago
Large selection, good prices and excellent customer service.
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Posted 3 years ago
Love the runner, perfect match to area rug
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Posted 3 years ago
Nice rugs and fast shipping.
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Posted 3 years ago
I spoke with Mary because your web site said the rug I was interested in was out of stock. She contacted the company and found out the rug was available. She contacted me within an hour of my first phone call and applied my discount and placed my order. Excellent customer service.
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Posted 3 years ago
Excellent
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Posted 3 years ago
Good service
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Posted 3 years ago
Very happy with my purchase.
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Posted 3 years ago
When ordering, I was treated very good. I have not received my order yet.
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Posted 3 years ago
It came fast and in excellent Condition. Thank you.
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Posted 3 years ago
Lots of options and communication for delivery. Very efficient
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Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews