Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought one rug and am very pleased. I also ordered a few samples and was able to return them without any issues. I recommend without any reservations!”

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Posted 5 years ago

“Fantastic experience with Incredible Rugs! My new rug arrived fast, well packaged, and is beautiful! Thank you!”

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Posted 5 years ago

“I have ordered 3 rugs and 2 pads from Incredible Rugs & Decor. Rugs were beautiful, colors perfect for our desert Southwest home, shipping was fast, rugs were carefully wrapped for shipping, and I received timely delivery information. Very, very pleased.”

Incredible Rugs and Decor 5 star review on 26th February 2019

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Posted 5 years ago

“We are delighted with our new rug. Communication was excellent. We would not hesitate to do business in the future! Free shipping, no sales tax and responsive people on the other end made for a very good experience. Thank You!”

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Posted 5 years ago

“Amazing selection, easy navigation, solved every room with this one site”

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Posted 5 years ago

“I love this store! Made the mistake of buying my first Karistan through Macy’s and didn’t realize the outrageous markup until my girlfriend ordered her own Karistan at a fraction of the price for a larger rug. Can’t wait for the delivery of my newest Karistan!!😋”

Incredible Rugs and Decor 5 star review on 16th February 2019

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Posted 5 years ago

“Very pleased! For my living room, ordered the Capel Badin 2366 Coffee Multi 750 area rug and the JazzyFloors Premium Reversible Rug Pad. Ordering was easy and received items in a timely manner. The area rug is gorgeous with rich, deep colors and appears to be good quality. The rug pad keeps the area rug from shifting on the wall-to-wall carpeting. Eventually, carpet will be replaced with hardwood, so the rug pad will be a plus.”

Incredible Rugs and Decor 5 star review on 5th February 2019

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Posted 5 years ago

“I received my round Loloi Anastasia rug in two weeks. The rug was packed very well. The quality, softeness, and beauty are the words to best discribe this rug. I didn’t tech e the pad that is shown on the picture, instead they sent a vinyl pad which I’m not happy about.”

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Posted 5 years ago

“Easy to shop, well packaged, arrived quickly, fits space, high quality, matches perfectly!”

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Posted 6 years ago

“Great customer service, quality fine rug collections with an array of colors and sizes ...reasonable prices keep you coming back to Incredible Rugs and Decor and you’ll be happy.”

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Posted 6 years ago

“Great service, answered all my questions quickly and honestly. Delivery was on time and very convenient. The quality of the rugs I purchased are wonderful.”

Incredible Rugs and Decor 5 star review on 10th January 2019

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Posted 6 years ago

“I was working with a client who lives a distance away and this site helped so much. It is very easy to navigate and we are getting ready to purchase a rug. Thanks so much, Christina Neuhaus Thieme Neuhaus Designs LLC. Aiken, SC”

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Posted 6 years ago

“Awesome service! The rug was delivered faster than expected!”

Incredible Rugs and Decor 5 star review on 27th December 2018

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Posted 6 years ago

“Incredible Rugs responded to my order immediately. My rug and pad were shipped undamaged quickly. The Karastan Sovereign Anastasia Robin's Egg Area Rug compliments the furniture in my room and feels plush to our feet. So far, I am pleased with the purchase and the purchasing event from Incredible Rugs. Arlene Handy”

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Posted 6 years ago

“Excellent products! Best rug market ever! This business truly lives up to it’s name: Incredible!”

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Posted 6 years ago

“I was pleased that Incredible Rugs honored their price match guarantee. Thank you.”

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Posted 6 years ago

“We had a certain Karastan rug we wanted so we did our price comparing and you offered the best deal. The rug was delivered promptly, a free pad was included and there was no shipping charge. Great price and great service!”

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Posted 6 years ago

“The rug I ordered is beautiful, high quality, and just what I wanted for the room. Incredible Rugs and Decor offered this rug at the better price than other vendors, and I loved the selection they had to choose from. In addition, when I had a question about the color of the rug and spoke with a representative via online chat, they were very friendly and helpful. This rep listened to what I needed, and then encouraged me to get a color that I might not have ordered on my own, because the description was misleading. In the end, the rug that I received is just what I was looking for. The selection of rug pads was also great, and the pad that I ordered is perfect for the rug.”

Incredible Rugs and Decor 5 star review on 10th December 2018

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Posted 6 years ago

“Omg! My rug came quickly, my rug was packaged well, and the quality of my Rizzy Rug is soft and plush. It’s hard to tell these days what kind of product you’ll get online, but this has been the best online purchase I’ve made in a long time. Incredible Rugs rocks and so does the Rizzy Rug brand! Colors are true to the site too. The rug I replaced was a Rizzy Rug too. It was much more expensive 8 years ago and the quality a little better (because it was 100% wool). This new purchase is wool/viscose blend which is softer than 100% wool, however the pile is looser. I’m a Rizzy lifer!”

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Posted 6 years ago

“First of all the customer service was A+. The staff was very knowledgeable and quick to respond. The carpet quality was excellent and fit perfect into our decor. I would definitely recommend Incredible Rugs and Decor.”

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Posted 6 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews