Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,001 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,001 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This rug is lovely with a soft texture to it. I had ordered the sample prior to purchasing the rug, which was very helpful to be able to see the exact colors. The colors were very close to the pictures on the website. Unfortunatley the rug pad I ordered arrived a couple of days after the rug, so I had to wait to roll it out, but the wait was worth it.”

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Posted 10 months ago

“I have ordered this set of rugs from incredible rugs before, and just wanted to add one more to my collection. Everything perfect and professional as always!”

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Posted 10 months ago

“I have purchase seven rugs from Incredible Rugs and Decor within the past three months. I am very happy with them all. I love their huge selection and almost always they offer a 11, 15 or 20% discount. And that is in addition to their free shipping. They really worked with me when I had a small problem. I would use them again in a flash.”

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Posted 10 months ago

“Incredible Rugs is a wonderful place to buy rugs. The view in your room feature worked beautifully. I ordered late on Monday and received my beautiful rug 4 days later. The colors online were very accurate and I couldn’t be more pleased with the quality.”

Incredible Rugs and Decor 5 star review on 23rd February 2024

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Posted 10 months ago

“I love my rug! It is perfect and customer service is excellent.”

Incredible Rugs and Decor 5 star review on 19th February 2024

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Posted 10 months ago

“Good Selection & good Holiday pricing. Found the Sizes I needed, in good colors. To each, their Own.”

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Posted 10 months ago

“Incredible Rugs and Decor has a wide selection of rugs and great pricing. The Loloi rug I bought arrived quickly and was the best price out there. I am very happy with the rug and the service provided by Incredible Rugs and Decor.”

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Posted 10 months ago

“Ordering was so easy! We found this rug at a furniture store and waited two months for it to be delivered - and they sent the wrong color. Then they tried to charge a restocking fee. This site had the exact same rug at a slightly better price, and it was delivered in days with free returns! It's perfect. The rug colors are much richer than in the photos.”

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Posted 10 months ago

“Love the rug, the only thing I wished it had was fringe on the ends like the bigger one I have(same rug) over all my experience with the company was great! Great customer service and great delivery.”

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Posted 10 months ago

“Nice rug and fast delivery.”

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Posted 10 months ago

“I had an issue when ordering and customer service was very quick & helpful in resolving the problem. I was able to reorder and received my order quickly. Ww are very happy with the product.”

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Posted 10 months ago

“The large rug of our order was to replace an identical rug. This rug was folded on the inside of the roll and we cannot get it straightened out on one end.”

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Posted 10 months ago

“Great quick service!”

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Posted 10 months ago

“Very responsive. Easy to use. Great to use your company. Fast receipt of the rugs.”

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Posted 10 months ago

“Nice and helpful has been my experience! they do what they say they will do. They were patient and very helpful and worked to resolve a problem I had on my end! Buy from them and you won't be sorry has been my experience!”

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Posted 10 months ago

“Love my rug”

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Posted 10 months ago

“This is my fourth rug from Incredible Rugs and I love them all so I was sure my Loloi Emory would work well. It totally made my foyer. I highly recommend it. It uncurled quickly and is soft under foot.”

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Posted 11 months ago

“After trying several samples , I finally settled on the Loloi caramel/ivory rug and am so pleased! Soft warm colors are exactly what I wanted. Thick and well made. This company has been a dream to work with.”

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Posted 11 months ago

“I had a wonderful experience with your company and would recommend them highly. Your customer service was absolutely incredible. The time to respond was done in a very fast speed level. I think this is your company's best feature. I will certainly recommend your company and use you again if the need arises.”

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Posted 11 months ago

“Very nice site for purchasing a rug. Love the ability to see it in my room prior to purchasing. Overall very easy to navigate and clear on terms of service.”

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Posted 11 months ago

Incredible Rugs and Decor is rated 4.7 based on 4,001 reviews