Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an issue when ordering and customer service was very quick & helpful in resolving the problem. I was able to reorder and received my order quickly. Ww are very happy with the product.”

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Posted 9 months ago

“The large rug of our order was to replace an identical rug. This rug was folded on the inside of the roll and we cannot get it straightened out on one end.”

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Posted 9 months ago

“Great quick service!”

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Posted 9 months ago

“Very responsive. Easy to use. Great to use your company. Fast receipt of the rugs.”

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Posted 9 months ago

“Nice and helpful has been my experience! they do what they say they will do. They were patient and very helpful and worked to resolve a problem I had on my end! Buy from them and you won't be sorry has been my experience!”

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Posted 9 months ago

“Love my rug”

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Posted 9 months ago

“This is my fourth rug from Incredible Rugs and I love them all so I was sure my Loloi Emory would work well. It totally made my foyer. I highly recommend it. It uncurled quickly and is soft under foot.”

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Posted 9 months ago

“After trying several samples , I finally settled on the Loloi caramel/ivory rug and am so pleased! Soft warm colors are exactly what I wanted. Thick and well made. This company has been a dream to work with.”

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Posted 9 months ago

“I had a wonderful experience with your company and would recommend them highly. Your customer service was absolutely incredible. The time to respond was done in a very fast speed level. I think this is your company's best feature. I will certainly recommend your company and use you again if the need arises.”

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Posted 9 months ago

“Very nice site for purchasing a rug. Love the ability to see it in my room prior to purchasing. Overall very easy to navigate and clear on terms of service.”

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Posted 9 months ago

“Order was delivered quickly and even back order was ahead of schedule. Product was well packed to protect the rugs”

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Posted 9 months ago

“The last two rugs I got were great and good quality”

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Posted 9 months ago

“After searching for the right carpet we found it here.. couldn’t have been easier ! Can’t wait to install it in our family room.”

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Posted 10 months ago

“I ordered four rugs from Incredible Rugs over the past year. They offer the best pricing that I have found and excellent service. Their website is easy to use. My orders arrived on time and in good condition.”

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Posted 10 months ago

“The rug was not as pictured on website. I thought it was a denim blue, looked dark and described as denim. It was more of a silvery blue which has a silvery sheen and makes it look like poor quality”

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Posted 10 months ago

“I spent a lot of time choosing my new rug. It looks and feels wonderful. I should have also ordered a mat to go under it, but I thought that was included in my order.”

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Posted 10 months ago

“The rug that I ordered is a great value. While the colors were a bit paler than what I saw in the pictures the rug is plush and quite well made for the price. I would buy from this company again.”

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Posted 10 months ago

“Great service and quick delivery. The rugs are plush, nice quality.”

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Posted 10 months ago

“I purchased a rug at Home Goods for my living room. They did not sell matching rugs in a smaller size so when I did a Google search for the rug manufacturer and rug name, I came across Incredible Rugs and Decor. I actually was worried it was a scam website LOL but because they had so much detail and so many rug options I thought I would try it. They had the exact matches to my rug in the smaller size. I ordered two and they arrived in a matter of days. I am extremely pleased with the rugs, pricing, and delivery. Thank you! Will definitely use Incredible Rugs and Decor again.”

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Posted 10 months ago

“I ordered this on line , they reached out to me because the size I ordered cannot be shipped from their store. The rug arrived in perfect condition and earlier than expected. I love the rug it’s fabulous.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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Posted 10 months ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews