Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Tell us how Incredible Rugs and Decor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the rug on May 31st and received an email that it shipped on June 2nd. The rug delivered on June 7th! I was not expecting such super fast service! I would definitely order from your company again. Thanks to everyone involved from start to finish to get my order out. We really appreciate it! LH”

Helpful Report

Posted 3 years ago

“Easy. Good selection of rugs”

Helpful Report

Posted 3 years ago

“Excellent selection and good prices. Prompt delivery.”

Helpful Report

Posted 3 years ago

“Awesome quality and service.”

Helpful Report

Posted 3 years ago

“My order was originally supposed to be delivered April and it’s June 11 and still have not received my order.”

Helpful Report

Posted 3 years ago

“the people at incredible rugs were wonderful and a delight to deal with. You would never know it is just an online operation as they treated me like a real customer and were very helpful and kind.”

Helpful Report

Posted 3 years ago

“Very easy to navigate and quickly find a size and price, as well as the right rug. Thanks you.”

Helpful Report

Posted 3 years ago

“Excellent quality and exactly as pictured at the best price. Fast shipping too!”

Helpful Report

Posted 3 years ago

“I have not received 2 of my rugs. Not good.”

Helpful Report

Posted 3 years ago

“Ordering was easy. Website said shipping within 2-5 days. It’s now been 2 weeks and call into customer service and looks like it just shipped today. Was in stock item. Don’t expect quick delivery! Will review purchase once the rug arrives.”

Helpful Report

Posted 3 years ago

“If I hadn’t got a pop up 11% discount I would not have purchased this rug from Inredible Rugs as you price was exactly same as all other online rug suppliers”

Helpful Report

Posted 3 years ago

“Rugs were in stock when I ordered and still haven’t gotten them. It’s probably been 2 weeks.”

Helpful Report

Posted 3 years ago

“Love the feature of seeing the rug in my room before purchase.”

Helpful Report

Posted 3 years ago

“Great website!! So much easier than flipping rugs. Called to ask a question and was helped right away with placing my order. Can't wait for delivery!!”

Helpful Report

Posted 3 years ago

“Very easy to order. Pictures were exactly right colors. My rug is beautiful. I will be ordering again from Incredible Rugs and Decor.”

Helpful Report

Posted 3 years ago

“Great quality. I have two large karistan wool rugs. This runner is equal quality even though it’s not wool. My rugs are almost 40 years old and look as good as the day I got them. Raised two kids and moved numerous times. They look good everywhere. Best money we ever spent.”

Helpful Report

Posted 3 years ago

“Shopping at Incredible Rugs was easy - the tool that allows you to see the product in your own room is fun and helpful. The site tells you what sizes are available, what’s in stock and what’s on re-order. It’s very well organized. The rug shipped quickly and updates were sent along the way. I would shop here again.”

Helpful Report

Posted 3 years ago

“Great variety of rugs and easy to navigate site.”

Helpful Report

Posted 3 years ago

“Selection. Ease of ordering. Free shipping.”

Helpful Report

Posted 3 years ago

“I've ordered from Incredible Rugs & Decor in the past, so when I needed a rug pad for a rub, I went to them. Delivery was free and ultra-fast. Great merchants and they have my recommendations. Thank you.”

Helpful Report

Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews