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Incredible Rugs and Decor Reviews

4.7 Rating 4,004 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 4,004 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

exceptional customer support in reqards to shipping notifications and any assistance i might have needed
Helpful Report
Posted 3 years ago
The order process and communication for delivery - superb!
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Posted 3 years ago
The rug I bought was a "big ticket luxury" for me, so I have been nervous. Customer Service calming my fears has been over-the-top with patience and skill. So thankful for that!
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Posted 3 years ago
Large selection, good prices and excellent customer service.
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Posted 3 years ago
Love the runner, perfect match to area rug
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Posted 3 years ago
Nice rugs and fast shipping.
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Posted 3 years ago
I spoke with Mary because your web site said the rug I was interested in was out of stock. She contacted the company and found out the rug was available. She contacted me within an hour of my first phone call and applied my discount and placed my order. Excellent customer service.
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Posted 3 years ago
Excellent
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Posted 3 years ago
Good service
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Posted 3 years ago
Very happy with my purchase.
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Posted 3 years ago
When ordering, I was treated very good. I have not received my order yet.
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Posted 3 years ago
It came fast and in excellent Condition. Thank you.
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Posted 3 years ago
Lots of options and communication for delivery. Very efficient
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Posted 3 years ago
I ordered the rug on May 31st and received an email that it shipped on June 2nd. The rug delivered on June 7th! I was not expecting such super fast service! I would definitely order from your company again. Thanks to everyone involved from start to finish to get my order out. We really appreciate it! LH
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Posted 3 years ago
Easy. Good selection of rugs
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Posted 3 years ago
Excellent selection and good prices. Prompt delivery.
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Posted 3 years ago
Awesome quality and service.
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Posted 3 years ago
My order was originally supposed to be delivered April and it’s June 11 and still have not received my order.
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Posted 3 years ago
the people at incredible rugs were wonderful and a delight to deal with. You would never know it is just an online operation as they treated me like a real customer and were very helpful and kind.
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Posted 3 years ago
Very easy to navigate and quickly find a size and price, as well as the right rug. Thanks you.
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Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,004 reviews