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Incredible Rugs and Decor Reviews

4.7 Rating 4,006 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,006 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sharon N
Verified Buyer
“Gorgeous rugs! We got our rugs and absolutely adore both of them. They are beautiful and plush and really pull a room together with great style. Plan on buying more after I finish paying for these. Well worth every penny.”
Helpful Report
Posted 2 years ago
Jacalyn T
Unverified Reviewer
“Love our new rugs.....a friend recommended this company after buying several rugs herself and we couldn't be happier. Absolutely beautiful, very good prices and great service and selection!!”
Helpful Report
Posted 2 years ago
Venera D
Unverified Reviewer
“The folks in this company are from the past when good service was expected and their ability to respond, accommodate and supply good quality is outstanding - more companies would be wise to see how well this company operates - even though their sales of the wonderful carpets must bury them in paperwork. I don't have the 3 carpets that I ordered but I know things will go well - they will make it so. Go Incredible”
Helpful Report
Posted 2 years ago
Paula B
Verified Buyer
“Grace and Rusty were very helpful in helping me select my rugs. I would have to say that the customer service department at incredible rugs and decor has got to be one of the best. The two rugs I purchased I absolutely love, great quality, the colors are spot on and they look fabulous in my rooms. Thank you for providing a great product and service!”
Helpful Report
Posted 2 years ago
Lisa
Unverified Reviewer
“Love the rug and the discounts”
Helpful Report
Posted 2 years ago
Connie A
Unverified Reviewer
“Love their products and have just ordered my second Karastan rug! High quality; fantastic customer service and they arrive safely. I have enjoyed the whole experience!”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Excellent customer service, beautiful area rug, quick deliver with constant updates on order and delivery status. Randy was great to work with on this order.”
Helpful Report
Posted 2 years ago
Pauline
Verified Reviewer
“I have been searching for this rug for 7 months! I already bought the 9’x12’ rug and I love it. The place I bought it from did not have the runner but they said 6 months they would. Still nothing. So I expanded my search and I’m so excited to see it on your site!! Thank you! And the ordering was very simple. No problems.”
Helpful Report
Posted 2 years ago
CLIFFORD S
Verified Buyer
“Great email communications. Phone inquiries were answered by someone who was very knowledgeable and articulate. Products were shipped by Fedex and UPS and arrived in pristine condition. Competitive prices. I would use Incredible Rugs and Decor again.”
Helpful Report
Posted 2 years ago
Virginia K
Verified Buyer
“Shopping experience was extremely pleasant. Daline was very helpful and answered every question I had about rug size and depth,, shipping, warranty, pad. She was exceptionally helpful and I appreciated all of her help.. Thank you”
Helpful Report
Posted 2 years ago
Elizabeth C
Verified Buyer
“Second rug I have ordered from Incredibkr Rugs! They do a great job with delivery, quality and pricing. I’m eagerly awaiting the arrival of my second order. Thanks to this great company!”
Helpful Report
Posted 2 years ago
Matthew T
Verified Buyer
“Great quality, price and service!!”
Helpful Report
Posted 2 years ago
Pat S
Verified Buyer
“Ordering was easy and fast. I received my rug in just a few days.very happy!”
Helpful Report
Posted 2 years ago
Gale B
Verified Buyer
“Shopper beware, i found a beautiful karastan rug for $235 less than on another competitive website. You think it was worth my due diligence? On top of that incredible rugs included a free rug mat. The rug was exactly as represented. vibrant colors with a nice deep pile to walk on. I'm obviously happy with the whole experience. Please check these guys out now!”
Helpful Report
Posted 2 years ago
LANA J
Verified Buyer
“A very good selection and I like the fact I can see the carpet in my own room to decide which I want!”
Helpful Report
Posted 2 years ago
Patricia W
Unverified Reviewer
“Great value! We are thrilled with our purchase. The rug makes our home inviting and comfortable. It was just what it needed.”
Helpful Report
Posted 2 years ago
Liza R
Verified Reviewer
“Excellent quality rug and customer service! I am extremely happy with the ease of ordering the rug I had been looking for, the amazing customer service following up on my order. The owner emailed me when I can expect it to be shipped and the delivery date! It was such great service and the quality rug I received will have me coming back to order again.”
Helpful Report
Posted 2 years ago
Shelley A
Verified Buyer
“Have not received the rug yet. The tracker said Saturday. Website was very easy to use. Confirmation was sent almost immediately.”
Helpful Report
Posted 2 years ago
Pam K
Verified Buyer
“Very impressed with rug quality and quick delivery”
Helpful Report
Posted 2 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,006 reviews
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