Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

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“Beautiful rug fast delivery!”

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Posted 3 years ago

“Great communication!”

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Posted 3 years ago

“It is what I ordered and what I wanted and came quickly. I really didn’t know that for the reasonable price I would be receiving a second with a flaw in the printing of the patern. If the sell seconds you really have the responsibility to let the customer know that is what he will be getting.”

Helpful Report

Posted 3 years ago

We only sell brand new, first quality items shipped directly from our Manufacturers. Any defective item will be picked up and replaced at no cost to the Customer. We'll be in touch for details of your issue and get it resolved ASAP. Thank you.

Posted 3 years ago

“This is the second Karastan rug that I purchase from Incredible Rugs and Decor. The rugs are of beautiful quality and competitively priced. They arrived within a few days from being ordered. Customer Service is great. I will continue to do business with Incredible Rugs and Decor.”

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Posted 3 years ago

“Thank you so much for a wonderful product, exceptional correspondence, and meticulous packaging along with rapid shipping.”

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Posted 3 years ago

“Very helpful and friendly”

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Posted 3 years ago

“I don't have the rug yet because it was out of stock, but they had it shipped direct from the factory and it was shipped today. Customer service has emailed me and sent text updates. Very good experience so far.”

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Posted 3 years ago

“Great customers service I called and ordered our rugs thru one of your sales reps.”

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Posted 3 years ago

“Easy site to maneuver. Great communication.”

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Posted 3 years ago

“Rugs arrived in a timely manner. Very good communication. Makes me wish I needed more rugs.”

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Posted 3 years ago

“Rug we received was as described. Price plus discount was very good. Very happy with the quality of this rug. Delivery was quick and we received the mat the same day.”

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Posted 3 years ago

“Purchased a KAS Sparta rug in Nov. 2020 for the living room. It was everything that was represented by Incredible Rug and Decor. Shipped with it was supposed without delays and was so satisfied with the outcome that I then ordered a second and matching rug for the dining room in Jan 2021. Once again; the same quality and service without any problems. Have purchased a few rugs off the net and Incredible Rugs and Decor have been with best and easiest to deal with. Would recommend them to anyone.”

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Posted 3 years ago

“Great selection and good quality. Shipped immediately as stated. Definitely would shop Incredible Rugs and Decor again!”

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Posted 3 years ago

“Great product and prompt delivery. Product is always perfect when unwrapped!”

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Posted 3 years ago

“I've ordered 4 rugs from here in the last year. I had to cancel one order and it was no problem. The customer service overall is great and the quality of the rugs is fantastic too. I've ordered mostly loloi rugs from various collections. They have frequent sales/specials, which helps a lot!”

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Posted 3 years ago

“No problems. Order was processed quickly and delivered as promised. Rugs were not in stock which I knew at the time....expected delivery time stated was close to perfect. Would not hesitate to order again from Incredible Rugs and Decor.”

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Posted 3 years ago

“Colors are a little darker than photo but very happy with color and quality. Very nice rug.”

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Posted 3 years ago

“Great website. Filters by color, style, and size. Better selection than other sites for the 9x9 square rug I needed.”

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Posted 3 years ago

“Working with Noah has been a pleasure.He is knowledgeable,professional,and personable as well.In these times,that combination is rare.I spent extensive time finding this rug and comparing cost and service.We are expecting the rug in 2 to 3 weeks and I expect to feel pleased with the rug when it arrives.”

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Posted 3 years ago

“Quick and easy; easy to sort by style and color.”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews