Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience was very good. This was my second time ordering a rug fromIncredible Rug. I was assured my rug was in stock and it shouldn’t take as long to receive as did my first rug last year! Hoping I won’t have to wait over a month this time around.”

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Posted 4 years ago

“Great site shows rugs close up an in room”

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Posted 4 years ago

“Fantastic shopping experience.! From purchase to delivery.”

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Posted 4 years ago

“I love the functionality of the website and the Customer Service team was great when I reached out. I would probably order more often if the standard delivery time was a bit quicker.”

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Posted 4 years ago

Thanks for your feedback. Our shipping times are 1-3 days, for most products. Each product shows the estimated ship time, so you know ahead of time when to expect your delivery.

Posted 4 years ago

“I as so impressed with my order experience, thank you!”

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Posted 4 years ago

“Excellent customer service and outstanding knowledge of rugs. "See it in your room" app was particularly useful.”

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Posted 4 years ago

“All good! Delivery in 2 days from rug manufacturer via UPS. I’m impressed.”

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Posted 4 years ago

“Beautiful rug, good quality, nice discount! The website was easy to navigate and very helpful in picking colors...and the rug we got was exactly as pictured! Will definitely buy from the next time we need a rug...couldn’t be happier! ”

Incredible Rugs and Decor 5 star review on 14th February 2020

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Posted 4 years ago

“Once I learned how to navigate the website it was great. One phone call was made to Emily who was very helpful.”

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Posted 4 years ago

“Easy website to use. Ordering is easy and delivery was a day ahead of schedule! Excellent price and service.”

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Posted 4 years ago

“I will when I get my rugs.....”

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Posted 4 years ago

“The Karastan Spice Market rugs are beautiful. They shipped in a timely manner and the price was great.”

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Posted 4 years ago

“It's taken a long time to receive my order , however it appears I will be receiving it shortly. Thank you for your help.”

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Posted 4 years ago

“This is my second order and the customer service is great and the delivery is very fast. Will definitely be ordering more rugs in the very near future.”

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Posted 4 years ago

“Sort ware wouldn’t accept my discount code. Called 800# and they took care of it pronto. Good customer service.”

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Posted 4 years ago

“First Karastan rug order with Incredible Rugs and Decor rated "outstanding". Rug and pads arrived quickly with no issues. Awaiting now for additional orders to arrive. Highly recommended website!”

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Posted 4 years ago

“Easy”

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Posted 4 years ago

“Ease of purchase. Competitive pricing”

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Posted 4 years ago

“Delivery was timely. Rug as described.”

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Posted 4 years ago

“Very”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews