Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

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“Has kept me informed with quick response time after placing the order. The follow up on the order has been excellent. Keep up the good work!”

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Posted 3 years ago

“Excellent customer service and communication!”

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Posted 3 years ago

“Rugs are beautiful, I wish the size would have been the right sizes. Service has been exceptional, ordering and returning.”

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Posted 3 years ago

“Was able to maneuver around on my mobile with no problems”

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Posted 3 years ago

“They refused to refund after they said they would. Horrible experience.”

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Posted 3 years ago

We offer a 30-day return policy. Your order was delivered 5 months ago, which is well outside of the return period. We do not take back or resell used/pre-owned merchandise.

Posted 3 years ago

“A very large selection of rugs to view from designer names and rug makers companies i.e. Mohawk and with various styles to choose from. The ability to view rugs in a room is an exceptional option which enabled me to see rugs and make a choice of what I personally liked. It was a pleasant on line shopping experience!”

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Posted 3 years ago

“You made it very easy Thanks”

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Posted 3 years ago

“Mary was very helpful and knowledgeable. She was able to answer all my questions.”

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Posted 3 years ago

“friendly knowledgeable guys fast service”

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Posted 3 years ago

“Easy to navigate website and huge selection!”

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Posted 3 years ago

“The shopping experience was fine. No issues. The delivery and product is another story I’ll address in product review.”

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Posted 3 years ago

“Easy to navigate and purchase.”

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Posted 3 years ago

“Very pleased with Loloi Odessey 5.5 by 8.6 rug for living room . Great design and colors to go with hardwood floor. Very efficient purchase and delivery process. Rug was carefully wrapped/protected. Phone representative was very professional. Jack”

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Posted 3 years ago

“It would be nice if the search options worked better. Size, Color etc.”

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Posted 3 years ago

“Found items I was looking for at a good price and shipping was quick. Happy with the quality of everything!”

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Posted 3 years ago

“Always speedy, and great quality”

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Posted 3 years ago

“Great prices and quick delivery!”

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Posted 3 years ago

“WOW! Talk about great customer service! One left in stick, so they rushed the order to insure delivery!”

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Posted 3 years ago

“I have not received the rug as of yet but so far the shopping experience has been fantastic”

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Posted 3 years ago

“Found exactly what I was looking for. I received the shipment in three days. So pleased with my rug. Will definitely buy from Incredible Rugs and Decor again. Thank you so much for such a pleasant experience. Kay Daniels”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews