Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous

Anonymous // 01/01/2019

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“Excellent web site. Very easy transaction”

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Posted 4 years ago

“Great selection and shopping experience!”

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Posted 4 years ago

“My karasta n rug is absolutely beautiful I'm my hearth room Everyone that comes in this room is amazed how much it improved the room I like to walk on it barefoot As it is so soft on,my feet Its a great buy!!!😊😊👍”

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Posted 4 years ago

“So easy to shop at Incredible Rugs! Their customer service is superb, communication is clear and easy... very quick to respond and so helpful! Prices are the best! Looking forward to receiving my second purchase from this store. Highly recommend this store to anyone looking for a great quality rug at the best prices!”

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Posted 4 years ago

“Ship to the wrong address”

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Posted 4 years ago

We're sorry to hear this. We'll reach out for a corrected address and get it re-routed. Thank you.

Posted 4 years ago

“I'm so excited about the rug I ordered and received from Incredible Rugs. The communication from the time I ordered until delivery has been spot on! And I received my merchandise within only a few days over a holiday weekend, no less. It has been a great on-line shopping experience, so far. Thank you!”

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Posted 4 years ago

“Arrived sooner than expected. Great color 👍 and quality for the $ that added the contrasting pop of color I needed for my room.”

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Posted 4 years ago

“So easy to place an order. Shipped really fast.”

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Posted 4 years ago

“I Ordered two rugs from incredible Rugs and the process was wonderful – I talked personally with a sales person who was very helpful both talking about the quality of the rugs and the quality of the rug pads. My rugs are in route UPS so I don’t have them here yet, but so far communication with this group has been great!ordered two rugs from incredible rugs and the process was wonderful – I talked personally with a sales person who was very helpful both talking about the quality of the rugs and the quality of the rug pads. My rugs are in route UPS so I don’t have them here yet, but so far communication with this group has been great”

Helpful Report

Posted 4 years ago

“Great experience! Our rug is beautiful and the colors are better than what we could see online. The price is excellent for such a high quality rug, and the online shopping, shipping updates and quick delivery make this an excellent company, one we will continue to use in the future. Do not hesitate!”

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Posted 4 years ago

“This order was my first experience with Incredible Rugs, and I was very impressed with their communication and follow-through. Excellent customer service, and I wouldn’t hesitate to order from them again.”

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Posted 4 years ago

“Excellent Service!!”

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Posted 4 years ago

“Great experience! Loved your selection and no hidden fees when checking out. Will definitely shop here again.”

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Posted 4 years ago

“Very easy shopping experience, personal email from the company thanking me for my purchase, and timely delivery. It was actually one of the best on line shopping experiences I have had outside of Etsy.”

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Posted 4 years ago

“The website was easy to use. So glad my item was in stock!”

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Posted 4 years ago

“The shopping experience was very positive. I used the phone. The agent was pleasant and very helpful. I haven't receiced my rug yet, but it should be here soon.”

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Posted 4 years ago

“The friendly staff is also very knowledgeable about their products which made the ordering & return processes very easy. The products are beautiful and of excellent quality!”

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Posted 4 years ago

“Website is easy to use! Prices are great!”

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Posted 4 years ago

“I am unhappy with my loloi Hamilton area rug. The center rectangle is coming apart.”

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Posted 4 years ago

“Shopping was great. Hoping rug looks as good in person. Waiting arival.”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews