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Incredible Rugs and Decor Reviews

4.7 Rating 3,978 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,978 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great experience and great product! I can’t say enough good things about this company. I couldn’t believe how easy they made the process. The rug was all I had hoped for. The colors were perfect. The rug was very well made. I love my rug. I would definitely order from this company again.
Helpful Report
Posted 1 year ago
Rug was delivered quickly and in perfect condition, exactly as expected- love it! Team was so nice too, generous when shipping needs changes, they covered the increased cost and make sure everything was smooth. Grateful and a fan, will order again soon!
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Posted 4 days ago
Your website is very good. While I realize how difficult it is to get real accurate pics of the rug colors, might be good, if possible, to take all rug photos under the same light.
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Posted 2 weeks ago
Easy to use website. Check-out is quick.
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Posted 2 weeks ago
great site and typically excellent service!
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Posted 2 weeks ago
Purchased 8 ×10 for bedroom. Lovely color and nice thick pile dressed up that room. Just what I was looking for. Speedy delivery.
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Posted 3 weeks ago
Very well run company and nice area rug.
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Posted 3 weeks ago
Absolutely love all of our rugs because hey combine beautifully with all of our decor subtly without overpowering. The quality is Karastan!
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Posted 3 weeks ago
We just Love our new area rug!! The colors match our dining area perfect! Could not be happier with service we received! Ordered the Rug on Monday, by Friday, it was on my door step!! Great company to do business with!!
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Posted 3 weeks ago
Great customer service, both online and over the phone. It's been a pleasure to deal with Incredible Rugs. The prices are competitive, and they have been extremely helpful in amending an order and getting a custom sample ordered. Great company!
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Posted 3 weeks ago
Rug and customer service are great.
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(Boerne, TX) - Posted 3 weeks ago
I love my rug but repeatedly have requested shipping labels so I can return the three samples I bought. This is not my first purchase from you all. I am quite disappointed.
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(Boerne, TX) - Posted 3 weeks ago
I been happy with my 15+ rugs I purchased over the last 2-3 months. I been waiting for the 3 weeks and been told it be available by mid September. To You send me an email for the same type of rug, but nothing on 5' round rug. Why is my mot already made. Gerald Frey
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(Boerne, TX) - Posted 3 weeks ago
Great service and wonderful products at a discounted price.
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(Boerne, TX) - Posted 3 weeks ago
On time fast delivery!
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(Boerne, TX) - Posted 3 weeks ago
Incredibly low prices. Very good selection of quality rugs.
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(Boerne, TX) - Posted 4 weeks ago
This Rug is incredible looking and just waht I wanted for Lanai door. It looks better than the pic. Nice and thick also; for the price, its like stealing; really. Beautiful and very happy!!!! 55555555555**********************
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Posted 4 weeks ago
FANTASTIC! Love the rug! Great customer service! The communication throughout the process was great! From the thank you for making the purchase, to the updates throughout the delivery process were above expectations. Even the delivery company exceeded our expectations with frequent updates. I wish more companies would provide this great level of customer service. We will recommend Incredible Rugs to anyone looking for their rug and decorating needs.
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Posted 1 month ago
Best service and Best quality! This company does a fantastic job with customer service. I had an email immediately letting me know how to track my delivery. The rug came in less than a week and it was an absolutely beautiful area rug. The price was fair, much cheaper than Walter E Smithe. I highly recommend this company.
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Posted 1 month ago
I love our new Loloi Giada Lagoon/Multi rug. We got the largest size and it's perfect for our family room. And it's just as beautiful in-person as the picture shows. Highly recommend the rug and Incredible Rugs and Decor. Their Customer Service is off the charts! Thank you!
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Posted 1 month ago
I purchased three (5 x 7.6, 8 x 10 and 9 x 13) Surya Rugs and I couldn't be happier with them. I had viewed them in the model home where I purchased my new townhouse, and I wanted to have that look. I highly recommend them.
Helpful Report
Posted 1 month ago
Incredible Rugs and Decor is rated 4.7 based on 3,978 reviews