Indianeagle Reviews

Name: Indianeagle
Rating: 4.80

4.8 Rating 1,042 Reviews

96 %

of reviewers recommend Indianeagle

Company Reviews

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4.8

Based on 1,042 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Indianeagle 4 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Danny" was very helpful and gave us the best possible rates for our upcoming travel to India. This is the first time I used Indian eagle, but definitely wouldn't be the last. Will recommend to friends and family.”

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Posted 1 year ago

“Shakeel (Indian Eagle representative) provided quick & prompt service and gave us a best route solution between Los Angeles (USA) and Chennai (India) that is least time taking and very cost effective. We liked it. Thank you Indian Eagle.”

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Posted 1 year ago

“On my birthday, I got a $15 coupon in my email with March 17, 2023 expiry. I had to book a flight. I found a ticket on the Indian Eagle (IE) website for $408.10. When trying to book that ticket using the coupon, the website gave an error saying that the coupon validity had expired, which means IE issued a faulty coupon. I called customer care to report this issue and seek help. I told them that this is a time-sensitive issue and that ticket prices will rise soon. The agent talking to me told me that their team is looking into this and will respond in 15-20 minutes with a resolution. I didn't receive a call back for 2 hours. I called them again. I spoke with a new agent who told me the exact same thing. As of then, the ticket was still available for $408.10 on their website. I did not receive any callback for 6 hours. I called them again and asked to speak with a manager. By now, the ticket price had gone up to $416.10 on IE, so I tried booking it online. The supervisor denied proper help and said that I need to pay $442.10 for that ticket, which was available on IE for $416.10. I kept asking why I should pay more when it is available for a lower price on IE but he didn't budge. After multiple calls, I tried working with him towards a resolution but he forced me to pay via Zelle instead of accepting payment via their online payment gateway. Again, I had to make several calls to them to try and reach a resolution. Next, they demanded an email from me that I would not request a chargeback, even though I have booked with IE before and have no history of chargebacks. As of now, I have 2 pending bookings with IE (along with my credit card info) that they are neither willing to confirm nor cancel. I and IE have evidence of all these claims as screenshots and call recordings. I would like for some authority to review these demands from IE and determine if they are legal and ethical because it looks like a business trying to coerce a specific behavior from a customer.”

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Posted 1 year ago

“I had an excellent experience working with Rithik from Indianeagle. I had an online reservation that needed to be changed to a different date. Rithik, rather patiently, helped me through the process and got me my desired date at the same price, cancelled the prior reservation and rebooked my ticket. He helped me navigate the online payment process and assisted me as needed. I was very impressed by Rithik's excellent customer service and the ease of making a reservation and updates with Indianeagle. Thank you!!”

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Posted 1 year ago

“Customer Agent Chandu helped me with my concern promptly and was very proactive in getting me alternative solutions for the website's technical issues. Highly appreciative of his quick turnaround in responses.”

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Posted 1 year ago

“the Customer service agent listened to me and gave me exactly what I needed. He also helped me with alternate payment methods”

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Posted 1 year ago

“I have booked the tickets to India by using the customer service team member Jeevith from Indian Eagle. He is very helpful and very patiently answered to all my questions and concerns regarding my travel . Booking your travels with Indian Eagle is a breeze and easy . Great customer care . Thank you !”

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Posted 1 year ago

“I had to make the same day travel and Jeevith from Indian Eagle was very patient and helpful making the necessary changes and was on the phone all the way from start to finish to make sure I am all set for the travel.”

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Posted 1 year ago

“Islam was fantastic in helping out booking the reservation and cancelling the existing reservation.”

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Posted 1 year ago

“Excellent customer service, best routes for customer travel requirements, knowledge of current travel trends, requirements makes Indian Eagle the best travel agent! We have been using Indian Eagle for more than 10 years. Just now booked a ticket, Lalitha customer service personnel did great and it took less than 10 mins for us to book.”

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Posted 1 year ago

“Excellent and timely service provided by Indian eagle. Both flights & timings choice was put before us to decide on the itinerary. Ticketing was quick and also very cost effective.”

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Posted 1 year ago

“Thanks zuber for your service. It was really helpful to book a flight.”

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Posted 1 year ago

“Been using indianeagle to book tickets from USA to India from almost 5 years ago. Get good deals and they are professional. Highly Recommended.”

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Posted 1 year ago

“David was very helpful and patient throughout the call.”

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Posted 1 year ago

“Great customer service from Shakeel. Shakeel was very helpful in cancelling and rebooking our tickets. Thank you.”

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Posted 1 year ago

“Both Danny and Islam were of great help in booking the tickets”

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Posted 1 year ago

“Islam from Indian Eagle was so patient and helpful. i loved his service”

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Posted 1 year ago

“Very good customer service by Badhir”

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Posted 1 year ago

“worked with associate Ravindra over the phone and transaction was seamless and completed with in 30min.”

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Posted 1 year ago

“Great way to book tickets. Helpful staff.”

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Posted 1 year ago

Indianeagle is rated 4.8 based on 1,042 reviews