Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,515 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't say enough good things about this product and company. Our house is 101 years old and the sidelites next to our front door are single pane ancient wavy glass which means when it gets very cold (Chicago temps) we can have an inch of frost covering the INSIDE of our windows. I was desperately searching for a solution so our front vestibule was not so cold and a friend recommended Indow. The process could not have been simpler and the temperature difference it has made is off the charts.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Elizabeth, Thanks so much for taking the time to leave a review. We love to hear that we are helping those with irreplaceable, unique, and historic windows. While our inserts work in both older and newer spaces, our heart goes out to such historic residences. We are so happy to hear the inserts could bring some modern comforts while retaining the unique charms of old construction. Thanks again for the review. We really appreciate it.

Posted 1 year ago

“I have several historic single pane gridwork mullion windows. They're beautiful but have almost no thermal protection. Indows proved to be the perfect solution to preserve these windows while getting the thermal comfort we need. They were easy to install and work perfectly!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Austin, Thanks for taking the time to leave a review. We have a special place in our hearts for historic properties and windows. We are so glad to hear that our inserts have allowed you to continue to enjoy the unique beauty of your windows and spaces while delivering modern comfort. Thanks again for the review.

Posted 1 year ago

“The Indow window inserts did not work as intended. Within days, both swelled out and opened to the sides, allowing air in. Unfortunately, this led to significant condensation, causing a lots of water flows down to the partition and floor. Dissatisfied with the performance.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Brian, We are sorry to hear of these issues. As you know, we have followed up with remedial steps and provided guidance for resolving this issue. Our inserts have been shown to improve condensation issue in nearly every situation when the fit is correct. We hope that the remedial steps and assistance we have given has since addressed this fit issue and that a revision to this review will soon result. Thanks for working with us to address this fit issue with your inserts.

Posted 1 year ago

“Amazingly easy to install even the safety chain holders. I. Noticed an immediate sound level difference and the room atmosphere became more solid feeling and pleasant. They also gave an insulating feature to the window drafts are non existent! The house is 50ft off a State highway that is heavily traveled in warmer months I'm confident the indows will handle it. I'm very pleased!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Kathryn, So great to hear that you are not hearing the things you don't want to hear. Thanks also for mentioning the ease of install. Our aim is to provide a simple, effective solution. We are so glad to hear that our aim was true.

Posted 1 year ago

“We ordered the acoustic inserts to help with road noise, and we've been sleeping so much better with them!”

Helpful Report

Posted 1 year ago

Hi! It's amazing how much our quality of life can improve by reducing noise pollution! Happy to hear and thanks for taking the time to share your feedback.

Posted 1 year ago

“We used the windows inserts in our skylight. They are great! They the horrible drafts and noise out and were cost efficient. My only comment would be to provide better measurement and installation instructions for skylights specifically. It took us a lot of guessing and research to measure and install because skylight directions were not provided and the windows install guide doesn't always apply to skylights. Other than that though great product and I would buy again!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Sienna, Thanks so much for your review. We take your feedback to heart and are always working to improve the measure experience! We're glad it ultimately all worked out :)

Posted 1 year ago

“Our home was built in the late 1800s and we have spent a lot of money over the last 20+years restoring it.We did not want to replace the windows with modern windows because of the cost and originality. But the single pane windows come with a price also. the main reason we purchased the Indow window inserts is because of the condensation on the inside of the windows.We would literally have a take a towel and wipe them down every morning in the winter. There would be a puddle on the sill,and wood and water dont get along to well. SO we looked into the best solution to our problem and found Indow. Was reluctant to spend that much money but am super glad we did!! They have been installed now for over two months and our condensation problem has been virtually eliminated.!!! AND our furnace does not run as much as it did before. Over all it was money well spent!! The process was a little scary at first but they have a simple formula. And our contact person,Reed was awesome. Answered any questions i had and was always available.”

Helpful Report

Posted 1 year ago

Ted, That's a fantasic report on how the inserts vanquished your condensation concerns! We super appreciate your honest feedback and are proud to have earned your business. Reed is one of our most senior Fit Specialists and a spectacularly honest and kind gentleman! Thanks so much for the positive review and wishing you many more years of comfort and efficiency in your historic home!

Posted 1 year ago

“Used to block interior side of a garden window in the the kitchen. Without insert, cold air literally poured into the kitchen making a winter jacket almost mandatory when preparing meals or washing dishes”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi there, Drafts are no match for our compression seal! Thanks for taking the time to leave a review.

Posted 1 year ago

“Highly recommend! The team (Brian) took time to help me figure out the best solution. They were made and delivered faster than expected. It was very rewarding to install them because I could feel the cold air get squeezed out as they went flush against the single pane of glass. Solid quality and great fit.”

Indow 5 star review on 25th December 2023

Helpful Report

(Self-Measure) - Posted 1 year ago

Rob, Thanks for sharing this very cool, atypical garage door application for the Indows! Happy to hear it worked out so well and thanks for shouting out Brian, he's an amazing and integral member of our team. We appreciate you taking the time to leave a review!

Posted 1 year ago

“My inserts fit beautifully into my 125 year old windows - many of which were 5 feet tall. Easy to unwrap and install. Great product and even better service! I liked the process of measuring the windows with a laser measuring tool which was easy to use and precise. The product came in good condition after shipping across country and was well marked. The customer support was excellent.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Alexa, You're too kind! Sounds like the process went smoothly for you every step of the way, especially the measuring. We pride ourselves on dotting the i's and crossing the t's! Thanks for your thoughtful review.

Posted 1 year ago

“Received our Indow Windows and can tell they are blocking a lot of the noise we could hear. Right now the weather is mild, but hoping to notice a big difference when the summer heats up. Our house is in a historic district and we cannot change our windows. They are very drafty and thin glass. We only ordered two, but we are in the process of ordering for four more. Love that we don’t need to drill holes or anything and they just pop right in.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Sarah, Thanks for being a repeat customer and taking the time to mention how clean the install process is for Indows. We're excited for you to experience their efficient noise performance all year round!

Posted 1 year ago

“Every thing arrived in perfect condition, thanks to the very secure packaging. Windows fit as expected, although quite tight. After installation we noticed that the cold drafts were gone and the room felt a lot warmer. We are very satisfied with the product and the result.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Allan, Glad to hear your inserts arrived undamaged and fit snugly to keep out those pesky drafts! Thanks for leaving a positive review and sharing your experience.

Posted 1 year ago

“Great customer service! Super satisfied with our windows.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Adriana, Thanks for taking the time to review us and for commending our top notch customer engagement team. It was a pleasure to help make your home more comfortable!

Posted 1 year ago

“Indow service and product is good. Reduced outside noise considerably.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Thomas, Thanks for taking the time to review us, we're happy to hear the inserts are adequately reducing the noise!

Posted 1 year ago

“I am so happy after getting window inserts from Indows,reduced noise problem. My room is next to road, after inserting indows, now it appears as if some vehicle is running on road far away.Totally recommending to those who live next to busy roads.Service from company is good and in time.Rep kaya who helped me in getting my order to my doorstep is very professional and answer’s immediately.Thank you Kaya, you are awesome.I am glad i got my window inserts to minimise noise pollution from Indows”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Tapinder, It's amazing to hear that the inserts are doing their job to minimize the road noise outside your home and we very much appreciate your kind words about our fantastic Fit Specialist, Kaya!

Posted 1 year ago

“Significantly reduced road noise in the home. Started with one bedroom then added all bedrooms. A definite alternative to window replacement.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Harold, We also see Indows as a great alternative to window replacements, glad you agree! Happy to hear you're enjoying the quiet.

Posted 1 year ago

“We purchased the acoustic window inserts to help reduce traffic noise from a highway about a mile from our house. The noise is especially loud when the leaves fall and these inserts have probably reduced the noise by 80%! Wonderful! And on top of that the insulating factor is great, as the windows don’t have moisture on them from the interaction between the outside cold air and the warm interior air. We think these inserts are a great value and investment. We very much recommend them.”

Helpful Report

Posted 1 year ago

Hello Paul, Wow, that's amazing to hear! Thanks for sharing your experience with receiving the tandem benefits of acoustic noise reduction alongside the comfort and insulation. We like to think of these as multi-functional workhorses. Thanks for the high praise and recommendation. Wishing you many more days of comfort and quiet.

Posted 1 year ago

“Great product, well made. Helpful staff and great communication”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Cynthia, We're grateful to have you as a customer and are thankful that you were pleased with your experience!

Posted 1 year ago

“The window fits perfectly and was easy enough to install by myself. It unfortunately does not reduce much noise, if any at all, from outside, that might be something for the more premium versions. I have noticed that it does help keep in warmth however which is nice.”

Helpful Report

(Self-Measure) - Posted 1 year ago

We are sorry to hear that you are not receiving the noise reduction you were expecting. As you know, every sound situation is unique. As the noise reduction performance relies heavily on fit and placing, we would love to help troubleshoot these elements of your insert. We have great success in assisting people in this way and maximizing the noise reduction performance of their inserts. Looking forward to working with you on this issue.

Posted 1 year ago

“They are wonderful and are keeping out the cold air this fall!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Lauren, Thanks so much for the review, we're pleased to be able to make your home more comfortable. We hope they're helping keep the warmth inside this winter!

Posted 1 year ago

Indow is rated 4.5 based on 1,515 reviews