Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

Write Your review

Tell us how Indow made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Indow service and product is good. Reduced outside noise considerably.”

Helpful Report

(Self-Measure) - Posted 11 months ago

Hi Thomas, Thanks for taking the time to review us, we're happy to hear the inserts are adequately reducing the noise!

Posted 9 months ago

“I am so happy after getting window inserts from Indows,reduced noise problem. My room is next to road, after inserting indows, now it appears as if some vehicle is running on road far away.Totally recommending to those who live next to busy roads.Service from company is good and in time.Rep kaya who helped me in getting my order to my doorstep is very professional and answer’s immediately.Thank you Kaya, you are awesome.I am glad i got my window inserts to minimise noise pollution from Indows”

Helpful Report

(Self-Measure) - Posted 11 months ago

Hi Tapinder, It's amazing to hear that the inserts are doing their job to minimize the road noise outside your home and we very much appreciate your kind words about our fantastic Fit Specialist, Kaya!

Posted 9 months ago

“Significantly reduced road noise in the home. Started with one bedroom then added all bedrooms. A definite alternative to window replacement.”

Helpful Report

(Self-Measure) - Posted 11 months ago

Hi Harold, We also see Indows as a great alternative to window replacements, glad you agree! Happy to hear you're enjoying the quiet.

Posted 9 months ago

“We purchased the acoustic window inserts to help reduce traffic noise from a highway about a mile from our house. The noise is especially loud when the leaves fall and these inserts have probably reduced the noise by 80%! Wonderful! And on top of that the insulating factor is great, as the windows don’t have moisture on them from the interaction between the outside cold air and the warm interior air. We think these inserts are a great value and investment. We very much recommend them.”

Helpful Report

Posted 11 months ago

Hello Paul, Wow, that's amazing to hear! Thanks for sharing your experience with receiving the tandem benefits of acoustic noise reduction alongside the comfort and insulation. We like to think of these as multi-functional workhorses. Thanks for the high praise and recommendation. Wishing you many more days of comfort and quiet.

Posted 9 months ago

“Great product, well made. Helpful staff and great communication”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Cynthia, We're grateful to have you as a customer and are thankful that you were pleased with your experience!

Posted 9 months ago

“The window fits perfectly and was easy enough to install by myself. It unfortunately does not reduce much noise, if any at all, from outside, that might be something for the more premium versions. I have noticed that it does help keep in warmth however which is nice.”

Helpful Report

(Self-Measure) - Posted 1 year ago

We are sorry to hear that you are not receiving the noise reduction you were expecting. As you know, every sound situation is unique. As the noise reduction performance relies heavily on fit and placing, we would love to help troubleshoot these elements of your insert. We have great success in assisting people in this way and maximizing the noise reduction performance of their inserts. Looking forward to working with you on this issue.

Posted 9 months ago

“They are wonderful and are keeping out the cold air this fall!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Lauren, Thanks so much for the review, we're pleased to be able to make your home more comfortable. We hope they're helping keep the warmth inside this winter!

Posted 9 months ago

“I love my Indow inserts! The installation was very simple and the Indow team helped me the entire way. I live near a busy road, an interstate, and an airport. Although not unbearable the noise from those aforementioned sources was noticeable (key word "was" :) ). I am so glad I found Indow because their inserts were affordable, not permanent, and easy to install. The Indow inserts significantly reduced the noise! I don't have official measurements but I'd say the inserts cut down at least 50% of the noise which is a huge improvement!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey Travis, Thanks so much for your kind words and realistic depiction of their performance. It's fantastic that we were able to work with you and make your house feel more like home!

Posted 9 months ago

“I am a 78-year-old woman and the windows in question are above two sliding glass doors. All 4 are almost 3'x4' in size. I had absolutely no problem ordering and installing them myself. The Indow rep I worked with initially answered all my questions. Indow helped all the way with the measurements, delivered the indows early, and provided detailed instructions on their installation. My only advice to potential customers is to measure thrice and order once. The key to successful inserts is a perfect fit - with the Indow-supplied laser, you can do it!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Imogene, Thank you for taking the time to leave such a glowing review, and for sharing the much needed encouragement that doing-it-yourself is possible, at any age and skill level. We're thrilled they fit just right, the picture looks great!

Posted 9 months ago

“Great quality & service. Inserts are a good fit. Will be able to give better feedback after we have been hit by severe winter weather.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Tony, Now that you've had the inserts for awhile, we hope they've been performing as expected. Thanks for your high praise and wishing you many more months of comfort in your home!

Posted 9 months ago

“Great product, fit and finish was high quality. The difference of road noise was amazing. I rarel. Hear vehicles any more. Before it sounded like they were going to drive theough the wondow. Great invention!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Rex, People say dogs are man's best friend, sometimes we say we should add silence to that list! Happy to hear we've helped vanquish the noise with Indow ingenuity!

Posted 9 months ago

“The inserts weren’t too difficult to place and have made a huge difference in reducing outside highway noise. Love that they are barely noticeable once in place so don’t detract from the window view or appearance at all.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Sally, We pride ourselves in elegant, seamless design and a simple install process. Thanks for sharing your positive experience with us and wishing you many more quiet days in your home.

Posted 1 year ago

“Wow! A company that is honest and transparent about their terrific product. Thank you! Received my window inserts this morning. They work well cutting road noise dramatically. Easy to install. But most of all doing business with them has been an uplifting pleasure. Warms my heart to see honest,dedicated people making the world a more peaceful place!”

Helpful Report

Posted 1 year ago

Your comments have warmed our hearts too! Thank you for taking the time to share your experience.

Posted 1 year ago

“From start to finish, working with Indows has been a great experience. They made sure that the measurements I took were accurate so that the finished product fit perfectly. The Indows, definitely reduce the sound out on the street. In a small guest room inn our Inn in San Francisco, the need to open the window and air out rooms is a necessity so we will see how suitable the inserts are in the long run.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Carol, Thank you for your kind words. Your experience sounds familiar to many of our customers who run BnB's or AirBnB's and are helping their guests stay comfortable!

Posted 1 year ago

“I am very grateful to have found and purchased Indow dor several problematic windows in my 1909 house. Wanting to retain the stained and other leaded design windows but making them more weather efficient, Indows solved the problem. I just popped them in and viola! Service was also terrific. I do have to adjust the seal occasionally on one of the picture windows but it is no problem.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Mary, Wow, your historic windows look amazing and the Indows certainly are an excellent compliment. We're always striving to serve folks as best we can and are very happy to have worked with you on better insulating your home! Thank you for your kind words.

Posted 1 year ago

“These inserts did absolutely nothing to reduce road noise. Do not waste your money.”

Helpful Report

Posted 1 year ago

Chastity, We are sorry to hear that you are not experiencing the noise reduction you were expecting. In most such cases, the fit/seal is the issue. We are reaching out now to walk you through the fit troubleshooting process. Factors such as the space between the inserts and the window can affect noise reduction performance. As every sound environment is unique, sometimes outside sound is transferred by/through other elements in the room besides the window areas. We look forward to working with you to assess and ensure you are maximizing the noise reduction performance of your inserts. We feel confident that these troubleshooting efforts will help resolve the issue and boost this score up regarding your order.

Posted 1 year ago

“Our 9-pane living room window was letting cold air in, so we purchases 9 Indow Window panels. They were fairly easy to install and have held up for a few years now. They make a huge difference in comfort in the living room. Great idea you had there!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Miriam, We're pleased they've been keeping you cozy all this time and expect they will for years to come! Your plants look happy and comfortable too :)

Posted 1 year ago

“The ordering process was smooth and easy. Window arrive we'll packed and clean. Installation was easy but the safety chains make no sense.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Sam, Thanks for taking the time to leave us some positive and constructive feedback! Safety chains or no safety chains, we're happy everything arrived safely and is fitting to your liking. Please reach out if you need any help with the accessory hardware :)

Posted 1 year ago

“I work five nights a week and keep night hours on my days off, so having a pitch-black room is essential to my health and happiness. After reading some reviews I settled on the Indow sleep panels. My house was built in 1901. I have two bedroom windows that are about 6' tall and 3' wide. From the time I got in touch with Indow, through the measuring process, through the production and delivery of my inserts I felt like they were supportive. Reading the installation guide before their arrival was essential in preparing me for the process. I knew I'd need to install window brackets with a power drill and that unboxing the inserts might be a bit of a chore. This made the installation process smooth which I greatly appreciated. The inserts arrived a few hours after I'd worked through the night, so I was ready to get them installed in short order and get to sleep at a reasonable hour that day. As to their efficacy, the panels block all the light. The sound dampening isn't powerful, but I knew that going in as well. The inserts need to sit 4" from the glass for the full dampening effect and mine can only sit at about 2". There is a dampening effect, just not at the 50% noise reduction that they're capable of. The delivery service that shipped to my house didn't call to schedule the delivery as the instructions said they would. That's the only thing that didn't go according to plan, but I was home so it worked out. Other than that one thing, the panels perform as I hoped they would. I'm grateful for my dark room and my consistent deep sleep because of them. I would work with Indow again in the future.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Tamara, Thanks for taking the time to leave such a thorough review of the Sleep Panels and how they've helped your quality of life. We're constantly striving to make the process simpler and more accessible at every step and your feedback helps us make improvements. We wish you many more days of comfortable sleep in your newly darkened room!

Posted 1 year ago

“We love our new inserts. All nine fit perfectly in our varied windows and now we can enjoy a warmer and quieter winter. Indow was fantastic to work with through the entire process. Thank you, Indow!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey Gregory, Fantastic to hear! We couldn't be happier for you and we're equally excited for you to experience the added comfort this winter.

Posted 1 year ago

Indow is rated 4.5 based on 1,496 reviews