Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,518 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product has performed as advertised, and looks great (almost can’t tell it’s there) as well. Sound due to the train near us has been greatly reduced in the room we installed the Indow, and may even get another one to complete the project in a different room in the future.”

Helpful Report

(Dealer) - Posted 5 years ago

“We have a 160+ year old home with several large, single pained windows. The Indow inserts look great - they’re barely noticeable. I’ve only had them installed for about two weeks, so I can’t comment on exact energy savings. However, the noise reduction is very noticeable, and it is noticeable less drafty and warmer when sitting near the windows. Great product!”

Helpful Report

(Self-Measure) - Posted 5 years ago

“The inserts seem to be working fine.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“Our Indow’s are wonderful. The process was straight forward and simple. We notice less drafts and out home feels warmer. Happy we made this choice!”

Helpful Report

(Self-Measure) - Posted 5 years ago

“Thw measuring process was very easy and user friendly. There was always someone you could reach out to at any time for help and advice. The inserts were simple easy to install (although you might need another hand if the size is big). They look great as it is clear and does not spoil the view. The noise reduction is as they claim buy I wish the noise reduction was more but I have ordered another set to put a double insert in order to further reduce the noise.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“The window inserts do not provide the amount of noise reduction that I was expecting. There is some, but minimal improvement. Overall, I am disappointed.”

Helpful Report

(Self-Measure) - Posted 5 years ago

Hi, thanks for providing this feedback regarding your order. We're sorry to hear that your inserts did not meet your expectations on noise reduction. A variety of factors can impact a noise problem such as distance from its source to your home, the type of insulation in your walls, and the frequency of the unwanted noise you are experiencing. We try our best to assess the compatibility of Indow Inserts and their efficacy situation by situation, but we will review your case and be in touch to discuss options to resolve this.

Posted 5 years ago

“These fit antique windows (1850's) very well...easy to install and seem to be keeping the New England chill out. Pleased overall”

Helpful Report

(Self-Measure) - Posted 5 years ago

“I’m am very happy with my inserts. They were purchased to reduce outside traffic noise in our master bedroom. We live on a busy road but have beautiful large windows. They have reduced the noise from our double pane windows by at least 50 % and on some days/times even more. I can still hear some car noise outside which I fully expected but the inserts have reduced it to a much more comfortable amount, to where it’s just a very low sound. We have so many windows in our master bedroom & bathroom we could not do all of them at once. We didn’t do the bathroom or attached office yet, just near our bed area which is 5 large windows. I am planning to buy more in the future. I feel based on what we have done so far it would only make it even better. I was so worried about spending the money but I feel it has been worth it!”

Helpful Report

Posted 5 years ago

“Reduces most of outside noise.”

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(Dealer) - Posted 5 years ago

“Our 1850 row house had no insulation when we started, and no possibility of it in the solid brick walls. We insulated where we could, but the windows were also large and drafty. Today, the outside temp is 25, and we feel a significant difference with Indows. Living with noisy neighbors, we also notice the noise reduction. Stu Grant, the installer is excellent.”

Helpful Report

Posted 5 years ago

“Process was straight forward enough in measuring , submitting and ordering and product delivered is exactly what I was looking for.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“Quality is very good and fit was excellent, but after spending $4000 I would think the salesmen or someone would do a follow-up call to make sure. Also surprised on the shipping, since UPS would not deliver it the house, only curb and the packaging was very awkward to move with three packs of three on the bottom and two packs of three stacked on top.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“The installation of our Indows couldn't have been smoother or simpler. Our installer Walter took the time to explain how to insert and remove the Indow, giving both my wife and I a crack at it. The entire process took under an hour (for 9 Indows) and was perfectly timed the day before Thanksgiving in 2019. Since then I'm happy to report that our monthly electric bill is already down by 20%. Highly recommend both Indows and Super Green Solutions.”

Helpful Report

(Dealer) - Posted 5 years ago

“Fussy process, but I had a difficult fit situation and so it was worth it.”

Helpful Report

(Self-Measure) - Posted 5 years ago

“Very happy with my acoustic grade indows! They were easy to install and they have reduced the outside traffic noise in my bedroom significantly. The traffic noise used to really bother me but now its just muffled background noise that I barely pay attention to anymore. And I didn't need to go through the hassle of getting HOA approval on new windows. Thank you Indow Team!”

Helpful Report

(Self-Measure) - Posted 5 years ago

“Although I can’t say I doesn’t help a little with the noise, it’s open slightly on two corners at the top. I am assuming this is a common problem, as there was a corner separation section, (how to repair) far from award winning product as described. Probably a fluke that got by quality control or dropped in shipping. Works for the most part. See Andrew Palmdale or Daniel Steele emails via Richard Blakeman.”

Helpful Report

(Self-Measure) - Posted 5 years ago

Hi, Richard. Thank you for reaching out. These corners on your two inserts certainly are not standard and should be addressed. Your damaged inserts were brought to our attention at the end of December and we reached out to you to discuss repair and/or replacement inserts. We do provide a guide as it is possible to damage the insert if dropped on a corner, or in transit. If a simple fix is possible, then it is typically easier for our customers to do so than to be troubled with a new shipment. Andrew reported that you were not 100% satisfied with the repair, but did not want a replacement. Please let us know if you reconsider so we can get this problem resolved quickly and effectively and bring quiet and comfort to your home.

Posted 5 years ago

“We live in a Double Wide Mobile home in THE DESERT! It can get both COLD in the winter and HOT in the summer. The windows have proven to maintain a temperature gradient from the ambient outdoor temperature of approximately 20 degrees both hot and cold. Insulating a mobile home is difficult, but the Indow Windows have helped considerably.”

Helpful Report

Posted 5 years ago

“One window insert had a scratch when unpacked. I sent photos but no one got back to me about that.”

Indow 5 star review on 14th January 2020

Helpful Report

(Self-Measure) - Posted 5 years ago

“Our old 1904 craftsman home suffered from loss of energy and cold temperatures around our windows every winter, as well as some city noise intrusion. We have had the Indow windows in place for 60 days now and couldn't be more pleased. Today it snowed and had it been last year, we would have had very cold drafts around our bedroom and living room windows whereas today it doesn't feel drafty at all. The other noticeable difference is we don't hear cars drive by or pedestrian voices as much as we used to. When we think of the low cost of installing Indow versus paying 6x to replace the windows, this was a no brainer. We are looking forward to seeing less energy loss through the windows during a hot summer too when we want to keep the house cooler. Aesthetically, they are not even noticeable (we have had to take house guests all the way up to the window to help them see the inserts) and fit seamlessly inside our windows. The material used to mold the edges is flexible and did well with uneven/not perfectly straight frames. We couldn't be more pleased with the initial consult, the installation and how well they have worked for us. Great communication, realistic information given to us, and no hard sell.”

Indow 5 star review on 13th January 2020

Helpful Report

(Dealer) - Posted 5 years ago

“It is a difficult process measuring and insuring the window is installed well. I would recommend contacting a local glass company to assist with the technical measuring and fitting.”

Helpful Report

(Self-Measure) - Posted 5 years ago

Indow is rated 4.5 based on 1,518 reviews