Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,516 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We absolutely love having our Indows. Our home was built in 1910 and still has wood and cast glass windows. In one month of use our winter (February) heating bill went from $530 2022 to $330 2023. Well worth it for our old leaky home.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Jillian, WOW! Thanks for sharing those numbers - this sounds like it will lead to a fantastic return on investment! We're elated that we were able to preserve your historic windows and achieve those reductions on your utility bills. Wishing you many more months and years of comfort and energy savings!

Posted 2 years ago

“Must less effective at sound reduction than advertised. Much less effective than previous brand I purchased (Soundproof Windows). Will not buy again.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Lynn, We are sorry to hear that you are not experiencing the noise reduction you had been looking for. Although our inserts have been independently proven to reduce sound at the levels advertised, due to the many factors in each unique sound environment, sometimes additional soundproofing methods are needed in conjunction with our inserts to achieve the desired results. As always, we are happy to troubleshoot the fit to ensure that your are maximizing the performance of the inserts in reducing sound coming through the window areas. Thanks again for your feedback.

Posted 2 years ago

“I'm so glad I found Indow, the room sound quality and room temperature has improved so much since installing! Thank you”

Helpful Report

(Self-Measure) - Posted 2 years ago

"Right on, right on, right on," as Matthew McConaughey would say. Thanks for the review and glad to hear you're enjoying the benefits!

Posted 2 years ago

“Terrific product - we built a frame to create a space of four inches between the exterior and Indow. The installation was as explained in the videos. The hardest or most concerning part of the process was measuring - massive hassle if I got it wrong. However, with some practice felt comfortable with measuring and the fit is spot-on. Would recommend to anybody looking for noise mitigation and uv protection. We purchased the uv product and yet enjoying insulation and noise prevention.”

Indow 5 star review on 27th February 2023

Helpful Report

(Self-Measure) - Posted 2 years ago

Thanks so much for the kind words. The multi-purpose benefits are real! We appreciate your diligence working through our custom measure process to get the perfect Snug Fit for your inserts and are happy that the Museum Grade inserts are helping with insulation+UV+noise. That air gap is so important! Everything is looking great :)

Posted 2 years ago

“We got the windows to silence freeway noise and it has been wonderful.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Karen, Thanks for taking the time to review us. We're happy that you're happy with the performance of the Acoustic inserts. The experience of silence is precious!

Posted 2 years ago

“The whole ordering process, including delivery, went smoothly. All 13 window inserts fit perfectly in 100-year-old windows. It's made a noticeable difference in the comfort level of our house.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hey Jody, How fantastic! We're happy to hear you're enjoying the comfort of the inserts and that everything from beginning to end was smooth sailing. "Keeping the warmth inside" is one of our mottos and your home is one of many real-life examples! Huzzah :)

Posted 2 years ago

“The windows fit perfect and look amazing! However as a noise reduction they are just ok. The noise is reduced but not to the level advertised. I tried the music behind the window and it only reduced it by maybe half not completely as shown in the YouTube video on the web page. I still here my neighbors next door.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Ian, Thanks for the feedback. We are sorry to hear that the sound reduction is not what you had expected. Due to the many variables in each unique sound environment, results will vary. Sounds can enter through other areas of the room other than the window areas and some frequencies (extremely low frequencies especially) are more difficult to mitigate. We are glad you like the look and design of the inserts. We are happy to troubleshoot further about other strategies for getting better sound reduction in your home. Sometimes other soundproofing is necessary in conjunction with our inserts to provide the desired results.

Posted 2 years ago

“There is a 10 degree difference between the windows without the inserts and the ones with. And they are not cold to the touch. They are doing a good job of insulating. They also cut down on noise by about 30% I'd say.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Rachel, Wow! Thanks for the review and the realistic depiction of how the inserts feel and how they've helped improve the comfort and efficiency of your space. It's always a plus to get both noise reduction and warmth!

Posted 2 years ago

“The product was as expected and it was helpful to get advice through the process.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi there, We're happy to hear the process went smoothly and that we were able to help alleviate your noise concerns!

Posted 2 years ago

“Excellent product, will buy more. We have a house on Cape Cod built in 1800. We love the old glass and cafe windows but need storms to insulate. Because the beautiful old windows open out, traditional exterior storms were challenging. These went in easily and the fit is perfect. We intend to order more for other windows too! Really great idea and solution for us.”

Indow 5 star review on 11th February 2023

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Joan, Your inserts LOOK absolutely wonderfully paired with your historic windows. Thanks for the review - it's always a pleasure to hear how easily and perfectly the custom sizes fit, but also that we're an excellent alternative to exterior storm windows that can often be clunky and bulky based on how your windows open. We're happy to hear it's been working out and are looking forward to insulating the rest of your home!

Posted 2 years ago

“Our house was instantly more comfortable AND quiet! Our heat runtime was 25 hours less this January than last year despite colder temperatures, a true indication of the Indow inserts effectiveness! We have also been able to increase the humidity without condensation and ice buildup on the windows.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Jody, Instant comfort should be our tagline! You're right, there is something pretty amazing about how quickly the inserts work as soon as they are installed. The ease of upping the overall performance and comfort with such little effort and without messing with the existing windows is something we're extremely proud of. It's great to hear you've noticed such a difference in energy consumption and condensation! Thanks again for the review :)

Posted 2 years ago

“I ordered 17 inserts for single-pane windows in my 1893 home. The inserts arrived in excellent condition, were easy to install, and fit beautifully. My pre-installation monthly utility bill was $487; the first post-installation bill is $343! I am thrilled at the savings and enjoying my warmer home.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Rebecca, Thank you for your informative and pertinent performance review - this is fantastic news! We're always elated to hear about projects like yours and are over-the-moon that you've been able to preserve your historic windows and reap such hugely beneficial reductions on your utility bills. We're wishing you many more months and years of comfort and energy savings!

Posted 2 years ago

“The Indows inserted easily and look invisible. Our concern was sound and weather proofing. It has really cut down on the noise level from outside.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Mary, Thanks for the review. It is amazing what a little comfort and quiet can do, right? Thanks for the business and for taking the time to leave feedback. Much appreciated.

Posted 2 years ago

“The sound reduction Indowindows have, as advertised, greatly reduced road noise and the improved insulation compared to my old storm windows is very appreciated. They came well-protected and instructions for placement were straightforward.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Debra, Thanks for the feedback. We are so happy that the inserts could bring you the quiet you desired. Thanks especially for mentioning the protection we provide in the packaging/shipping and ease of installation. We appreciate the business and thank you for taking the time to leave a review.

Posted 2 years ago

“The Indow team was helpful from start to finish. Very responsive. The measuring process was easy. Watched the various YouTube videos by Indow for assistance. Don't assume "identical windows" have identical measurements. I was too lazy to uninstall curtain hardware from a difficult-to-access window that looked identical to three others. I measured inaccurately. Insert ended up being short on one side, but completely my fault. I added a strip of insulation there. All others fit perfectly. Arrived earlier than expected and packed to transport safely. Noticed an immediate drop in outdoor noise (live adjacent to the highway). No drafts or heat escaping during the extreme cold this past weekend. Happy with the purchase.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Karin, Thanks for taking the time to leave a review. We hold ourselves to high standards in all steps in the customer process so it is great to hear that our efforts are being recognized. Thanks for mentioning the not about "identical" windows. In our many years, we know that few, if any window openings are the same. That is why the measuring process has checks and balances built within it to help ensure accuracy. While the design of the product accommodates/calculates for a fair amount of variance, there is indeed no substitute for accurate measurements. We are happy that the inserts have brought the quiet and comfort that you were seeking. Thanks again for the feedback.

Posted 2 years ago

“We received the 15 windows ordered and were able to install all of them in an afternoon without any problems. The look great and the product design is beautiful--great engineering. I highly recommend these windows. Stuart”

Helpful Report

Posted 2 years ago

Stuart, Thanks for the review. We are so proud of the effective and aesthetically pleasing design balance we have achieved at Indow. It is great to read such supportive words of recognition. Thank you.

Posted 2 years ago

“We wanted to give ourselves a few months with our new sound blocking inserts in order to provide a solid review. Our bow window let in road noise so that it was difficult to relax in our den. It was also very drafty. No more! Yes, we can still hear vehicles going by on the busy road we live on. But our guess is the noise is roughly 70% less. Many cars we can’t hear at all, others not so much. Engine braking remains an unpleasant thing but we didn’t expect the inserts to stop that noise - or all noise. So we’re very pleased! The side benefit that we didn’t anticipate being as nice as it is is the fact that they really stopped the air infiltration. Right now it’s -13F outside with strong winds. There is no movement of the curtains, no feeling of cold air flowing into the room (at least now from the window!!). They are high quality. Well made. Perfect fit. The entire experience from start to finish was just great. I’ve recommended them to our neighbors and other friends who are in the construction business. Honestly worth every penny. Our home is so much quieter, calmer…warmer. Thanks for a great product and customer focused business!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Thanks for the review. "quieter, calmer ... warmer" That is almost our mission statement in a nutshell. We truly appreciate your business and are happy that our mission has been able to make such a significant change in your home. We especially appreciate the mention of draft reduction. Obviously, this is a key component in the energy savings equation, but drafts do effect more than just the energy transfer in the house. Things feel much different when drafts are reduced of eliminated. I guess one would call it the "cozy" coefficient. Thanks again for taking the time to leave feedback.

Posted 2 years ago

“Fit perfectly. Will be ordering the rest of the inserts in a few weeks. Will be able to give a better review then.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Patricia, Thanks. Glad to hear of the perfect fit. Looking forward to continued business with you.

Posted 2 years ago

“They fit perfectly, work well, and look better than we even expected.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Chris, Thanks for the review. Thanks especially for mentioning the aesthetic aspect. We feel they look great while providing little to no interference or intrusion to the light, look, or style of the space. Invisible chic?

Posted 2 years ago

“Pleased with the noise reduction after the Indow inserts were put into place.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi James, Thanks so much for the positive review. We're happy to know they've made an improvement and brought you some respite from the traffic noise!

Posted 2 years ago

Indow is rated 4.5 based on 1,516 reviews