Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,515 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our window inserts have decreased road noise in our bedroom by 75 percent which we are very pleased with. The whole process was extremely simple and organized. Everyone we dealt with was professional and helpful. The inserts were simple to install and I would recommend to others.”

Helpful Report

(Self-Measure) - Posted 1 year ago

That's so great to hear! Thanks for taking the time to leave us a review :)

Posted 1 year ago

“They make it easy to measure and install and it does reduce the noise as I live next to a busy highway. I am happy with the purchase.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Jeanne, So happy to hear that you are pleased with the purchase. As more and more of us are living closer to roadways and other noise producing elements, these inserts can provide a respite from the encroaching sounds. Thanks also for mentioning the ease of measure and install. We take pride in an easy process from start to finish.

Posted 1 year ago

“We have a multi-story building construction next block that starts at 7 a.m. daily and a busy street a few blocks away. Before the insert was in place in our bedroom, we heard every piece of construction equipment there, including the obnoxious beeps from vehicles backing down in the lot, and all of the emergency vehicles passing by on the avenue. Now, this sounds like something happening twenty blocks away, barely noticeable. This is a huge quality-of-life improvement from day one of the insert installation.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Ivan, Thanks so much for the review. We are so glad to hear that the inserts are performing as expected. As you point out, traffic noise can really interfere with quality of life within a home or office. A little quiet can truly be a game-changer. Thanks again for the feedback and your business.

Posted 1 year ago

“All fit as planned and are good”

Helpful Report

(Self-Measure) - Posted 1 year ago

Stan, Thanks for taking the time to leave a review. We are so glad to hear that the install went as expected.

Posted 1 year ago

“Overall very easy process from ordering to install. Was just hoping that the sound dampening would have been a little better.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Cassie, Thanks for the feedback. We are happy to troubleshoot the fit and placement to ensure that you are maximizing the performance of the inserts. All sound situations are unique and sometimes require additional soundproofing methods in conjunction with our inserts to achieve the desired results.

Posted 1 year ago

“Effective and frequent communication from Indo Window starting with the order process, through production and post-delivery. The insert fit was excellent, fitting snuggly. The panel is quite effective in reducing noise. My wife was sleeping in the basement due to traffic noise. She is able to sleep in her bedroom again. Overall an excellent experience!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Dan, Thanks for the feedback. We are so glad that the inserts are fitting and performing as they should. It is amazing what a little quiet can do, right?

Posted 1 year ago

“Great product. Arrived a bit dirty.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Lynett, Thanks for the review. We are sorry to hear that the product acquired some dirt during delivery. We do everything we can to prevent this from happening. Along with the cleaning kit and care guide included, we are happy to be are happy to serve as an going resource for information regarding cleaning, maintenance, and storing best practices. Thanks again for the feedback.

Posted 1 year ago

“I am pleased to join the chorus of great satisfaction in our Indows! And to echo the oft-repeated claim that the noise reduction benefits were profound and pleasing! Comfort has improved, and while we are still in shoulder months between heating and cooling, I feel we actually delayed turning on our energy-eating air conditioning because our Indows have helped us maintain comfort later than would have been the case. Finally, I will note how perfect the Indows solution is for our home located in a historic district of town. Our Landmark District code prevents window replacement until our historic, single-pane windows are "beyond repair." Our windows allow us to maintain aesthetic charm without sacrificing comfort and insulation performance. The Indows installed easily and fit perfectly. I would note that the largest, measuring 70 in wide and 77 in tall seems to be at the far edge of how big I want a single-piece Indow to be--it was a little challenging to get it seated exactly where we wanted. But like the other 12 Indows we installed, it has sealed nicely. And sitting at my desk looking out of that big West-facing window is a joy and now, much more comfortable. That brings to mind one more big benefit--when your windows are more comfortable to sit near, you get to use more of your square footage in your home. No more having to avoid the hot or cold spots near windows!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Karl, Thanks for the review and thanks for your business. We are so happy to hear that the inserts are proving to be a great option for your historic home. We have a soft spot for such historic homes and are proud to play a part in retaining the charm of historic designs while modernizing the energy savings. Thanks also for bringing up the point about increasing the usable square footage of your home through these comfort-increasing measures. We had not really thought about it in that way, but it certainly makes sense. Once again, thanks for the feedback. We are so happy to hear things have worked out so well for you.

Posted 1 year ago

“Pretty happy with my inserts. I have a bedroom by a street corner, and it can get pretty noisy with traffic from the stop sign. After adding the inserts I don't hear anything from most cars now.”

Helpful Report

(Self-Measure) - Posted 1 year ago

So great to hear that we could provide some necessary quiet to your bedroom. Nothing better than a peaceful night sleep.

Posted 1 year ago

“Indow made consulting, measuring, ordering and installing very easy. In my case, I needed a way to keep condensation and mildew out of the bathroom skylight. For the product and services they provide, it was less expensive than I would have guessed. Kaya was my product specialist that I communicated with. He was great. He guided me through the process and answered my many questions, ensuring my skylight insert would fit. I am very pleased with the product and this company!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Joe, Thanks for taking the time to leave such a thoughtful review. We appreciate the kind and supportive words. It comes as no surprise to hear that Kaya has provided you with the excellent service that continues to be his, and our company's, hallmark. So glad to hear that we could provide a solution to your condensation/mildew issue.

Posted 1 year ago

“We are very happy. We bought the Indows for energy purposes and I'm sure they will show up over time. What has really surprised us--shocked us?--is how much quieter the house is. Although we live in a very rural area, the sound passing into the house from outside has been dramatic and immediate. That seems like an important distinction: noise reduction is immediate and energy savings are longer term. We live about 3000 miles from Portland, so we were very pleased by the safe arrival of our Indows. Whoever thought out their packing, deserves some sort of prize beyond our appreciation.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Bruce, Thanks for taking the time to leave a review. We are confident that you will experience the energy savings you are looking for over the coming years. It is remarkable what a difference a little comfort (and quiet as you point out) can make in a home. Thanks also for mentioning the durable packaging design. We do everything we can to ensure you are receiving the product in the new condition that you wood expect. We may be 3000 miles away from you, but we aim to treat you like a caring neighbor would.

Posted 1 year ago

“Even better than expected/ hoped for!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Dave, Thanks for the review. We are so happy that we have met/exceeded your expectations. Enkoy the quiet and comfort!

Posted 1 year ago

“Delivery went well, installation was easy, but The insert are still overmatched with train noise from across the street”

Helpful Report

(Self-Measure) - Posted 1 year ago

We are sorry to hear that you are not experiencing the sound reduction that you expected. All sound environments are unique and sometimes variables such as wall construction materials can necessitate further soundproofing methods to achieve the desired sound reduction. As always, we stand ready to ensure that you are maximizing the sound reduction properties of the inserts.

Posted 1 year ago

“I Purchased the insert to eliminate , outdoor noises. The endow window has made a huge difference.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Perry, Thanks for the feedback. We are so glad that we could bring some quiet into your home.

Posted 1 year ago

“Indow Windows are very responsive to inquiries and very easy to communicate with. They were a great source to work with for our home project for two interior storm windows. I would highly recommend them to anyone looking for interior storm windows. Thank you.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Douglas, Thanks so much for the review. We appreciate hearing that we are providing the excellent products and service that we aim to. Thanks for the recommendation as well. Enjoy the comfort and quiet!

Posted 1 year ago

“I can't praise these inserts enough! The company was easy to deal with, kept me informed of what was going on in the process, the delivery was seamless and they were easy to install. I bought them to insulate some gorgeous leaded glass windows that leaked like crazy and now my front room is quiet AND energy efficient. I feel that they will pay for themselves over and over in energy cost.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Brook, Thank you so much for taking the time to leave a review. We are so pleased that the inserts are providing the value you expected and that the process was as easy and supportive as it is designed to be. It's amazing what a little comfort and quiet can do for a place, right?

Posted 1 year ago

“The inserts provided immediate results for the better. The inserts a virtually invisible which was better than expected. The biggest challenges were getting the accurate measurements which I Dow was helpful with and repositioning the blinds. Everything has worked out. We are planning to do this with other windows”

Helpful Report

(Self-Measure) - Posted 1 year ago

Fayette, "Virtually invisible" and "providing immediate results for the better" - We couldn't have asked for a better review. We certainly aim for unobtrusive design and excellent and reliable performance. It is nice to hear that we continue to achieve those aims for our customers. Thanks again for your business and feedback.

Posted 1 year ago

“We were excited to receive our Indows, but once we got them in, we were blown away! They match our woodwork almost perfectly. Installing them was far easier than we had anticipated, and we were immediately impressed by the noise reduction, as well as the ability to reduce the impact of the windows on our indoor temperature! Couldn't be more pleased and very excited to be able to add "custom" shapes for the top of our lancet windows.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Jamie, We are so happy to hear that inserts have worked out so well. We certainly appreciate the beautiful pics as well. We have a soft spot for unique, historic, and uncommonly shaped windows. We truly are happy that we could bring quiet and comfort into the space without interfering with the existing beauty of the windows and other design elements in the home. Thanks again for the feedback.

Posted 1 year ago

“Sorry to say that the noise problem was not solved, the service was good anyway”

Helpful Report

Posted 1 year ago

Juliana, Thanks for the feedback. We are sorry to hear that you are not experiencing the sound reduction you had been looking for. We will reach out to troubleshoot the fit of the inserts, as proper fit and placement have a great deal to do with the noise reduction performance. We have found that this troubleshooting either solves the issue or identifies that other issues in the sound environment besides the noise entering through the window areas may be at play. We look forward to the chance to use our good service to help to add some additional stars to this review. Thanks for your patience as we get this issue resolved.

Posted 1 year ago

“The acoustic indow window worked better than I expected at blocking out noise. The only thing I didn't like was the shipping company (T-Force Freight). The shipping company was difficult enough that I decided to rent a U-Haul and pick it up at their warehouse.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Mark, Thanks for the review. We are happy to hear that we were able to help bring the desired quiet into your space. We are less happy to hear about the complications with the delivery service. While we do not have direct control over this third party service, we understand the effect this has on the customer experience. We will be following up with TForce on this particular matter. We also noticed that we do not have an account of these complications in your customer record. We will reach out and discuss this to make sure we have everything straight. In such situations where an extra effort or cost is taken on by the customer, we feel appropriate concessions should also be part of the discussion. We will work with you promptly on that as well. We appreciate your business and look forward to taking care of these issues.

Posted 1 year ago

Indow is rated 4.5 based on 1,515 reviews