Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,515 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my Indow inserts! The installation was very simple and the Indow team helped me the entire way. I live near a busy road, an interstate, and an airport. Although not unbearable the noise from those aforementioned sources was noticeable (key word "was" :) ). I am so glad I found Indow because their inserts were affordable, not permanent, and easy to install. The Indow inserts significantly reduced the noise! I don't have official measurements but I'd say the inserts cut down at least 50% of the noise which is a huge improvement!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey Travis, Thanks so much for your kind words and realistic depiction of their performance. It's fantastic that we were able to work with you and make your house feel more like home!

Posted 1 year ago

“I am a 78-year-old woman and the windows in question are above two sliding glass doors. All 4 are almost 3'x4' in size. I had absolutely no problem ordering and installing them myself. The Indow rep I worked with initially answered all my questions. Indow helped all the way with the measurements, delivered the indows early, and provided detailed instructions on their installation. My only advice to potential customers is to measure thrice and order once. The key to successful inserts is a perfect fit - with the Indow-supplied laser, you can do it!”

Indow 5 star review on 7th November 2023

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Imogene, Thank you for taking the time to leave such a glowing review, and for sharing the much needed encouragement that doing-it-yourself is possible, at any age and skill level. We're thrilled they fit just right, the picture looks great!

Posted 1 year ago

“Great quality & service. Inserts are a good fit. Will be able to give better feedback after we have been hit by severe winter weather.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Tony, Now that you've had the inserts for awhile, we hope they've been performing as expected. Thanks for your high praise and wishing you many more months of comfort in your home!

Posted 1 year ago

“Great product, fit and finish was high quality. The difference of road noise was amazing. I rarel. Hear vehicles any more. Before it sounded like they were going to drive theough the wondow. Great invention!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Rex, People say dogs are man's best friend, sometimes we say we should add silence to that list! Happy to hear we've helped vanquish the noise with Indow ingenuity!

Posted 1 year ago

“The inserts weren’t too difficult to place and have made a huge difference in reducing outside highway noise. Love that they are barely noticeable once in place so don’t detract from the window view or appearance at all.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Sally, We pride ourselves in elegant, seamless design and a simple install process. Thanks for sharing your positive experience with us and wishing you many more quiet days in your home.

Posted 1 year ago

“Wow! A company that is honest and transparent about their terrific product. Thank you! Received my window inserts this morning. They work well cutting road noise dramatically. Easy to install. But most of all doing business with them has been an uplifting pleasure. Warms my heart to see honest,dedicated people making the world a more peaceful place!”

Helpful Report

Posted 1 year ago

Your comments have warmed our hearts too! Thank you for taking the time to share your experience.

Posted 1 year ago

“From start to finish, working with Indows has been a great experience. They made sure that the measurements I took were accurate so that the finished product fit perfectly. The Indows, definitely reduce the sound out on the street. In a small guest room inn our Inn in San Francisco, the need to open the window and air out rooms is a necessity so we will see how suitable the inserts are in the long run.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Carol, Thank you for your kind words. Your experience sounds familiar to many of our customers who run BnB's or AirBnB's and are helping their guests stay comfortable!

Posted 1 year ago

“I am very grateful to have found and purchased Indow dor several problematic windows in my 1909 house. Wanting to retain the stained and other leaded design windows but making them more weather efficient, Indows solved the problem. I just popped them in and viola! Service was also terrific. I do have to adjust the seal occasionally on one of the picture windows but it is no problem.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Mary, Wow, your historic windows look amazing and the Indows certainly are an excellent compliment. We're always striving to serve folks as best we can and are very happy to have worked with you on better insulating your home! Thank you for your kind words.

Posted 1 year ago

“These inserts did absolutely nothing to reduce road noise. Do not waste your money.”

Helpful Report

Posted 1 year ago

Chastity, We are sorry to hear that you are not experiencing the noise reduction you were expecting. In most such cases, the fit/seal is the issue. We are reaching out now to walk you through the fit troubleshooting process. Factors such as the space between the inserts and the window can affect noise reduction performance. As every sound environment is unique, sometimes outside sound is transferred by/through other elements in the room besides the window areas. We look forward to working with you to assess and ensure you are maximizing the noise reduction performance of your inserts. We feel confident that these troubleshooting efforts will help resolve the issue and boost this score up regarding your order.

Posted 1 year ago

“Our 9-pane living room window was letting cold air in, so we purchases 9 Indow Window panels. They were fairly easy to install and have held up for a few years now. They make a huge difference in comfort in the living room. Great idea you had there!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Miriam, We're pleased they've been keeping you cozy all this time and expect they will for years to come! Your plants look happy and comfortable too :)

Posted 1 year ago

“The ordering process was smooth and easy. Window arrive we'll packed and clean. Installation was easy but the safety chains make no sense.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Sam, Thanks for taking the time to leave us some positive and constructive feedback! Safety chains or no safety chains, we're happy everything arrived safely and is fitting to your liking. Please reach out if you need any help with the accessory hardware :)

Posted 1 year ago

“I work five nights a week and keep night hours on my days off, so having a pitch-black room is essential to my health and happiness. After reading some reviews I settled on the Indow sleep panels. My house was built in 1901. I have two bedroom windows that are about 6' tall and 3' wide. From the time I got in touch with Indow, through the measuring process, through the production and delivery of my inserts I felt like they were supportive. Reading the installation guide before their arrival was essential in preparing me for the process. I knew I'd need to install window brackets with a power drill and that unboxing the inserts might be a bit of a chore. This made the installation process smooth which I greatly appreciated. The inserts arrived a few hours after I'd worked through the night, so I was ready to get them installed in short order and get to sleep at a reasonable hour that day. As to their efficacy, the panels block all the light. The sound dampening isn't powerful, but I knew that going in as well. The inserts need to sit 4" from the glass for the full dampening effect and mine can only sit at about 2". There is a dampening effect, just not at the 50% noise reduction that they're capable of. The delivery service that shipped to my house didn't call to schedule the delivery as the instructions said they would. That's the only thing that didn't go according to plan, but I was home so it worked out. Other than that one thing, the panels perform as I hoped they would. I'm grateful for my dark room and my consistent deep sleep because of them. I would work with Indow again in the future.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Tamara, Thanks for taking the time to leave such a thorough review of the Sleep Panels and how they've helped your quality of life. We're constantly striving to make the process simpler and more accessible at every step and your feedback helps us make improvements. We wish you many more days of comfortable sleep in your newly darkened room!

Posted 1 year ago

“We love our new inserts. All nine fit perfectly in our varied windows and now we can enjoy a warmer and quieter winter. Indow was fantastic to work with through the entire process. Thank you, Indow!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey Gregory, Fantastic to hear! We couldn't be happier for you and we're equally excited for you to experience the added comfort this winter.

Posted 1 year ago

“I live in a house built in 1932 with original single-pane windows. The inserts look nice, and I'm glad they offer indoor protection to my almost 100-year-old windows. The sound reduction in the street-facing rooms has been moderate. I checked my energy bill statistics and did not see any benefits one month post-installation.”

Helpful Report

Posted 1 year ago

Jennifer, We are sorry to hear that your initial experience with your inserts has not been what you expected. First and foremost, we are here and willing to troubleshoot any fit or spacing issues needed to ensure optimization of the energy savings and noise reduction properties. We are sorry to hear that our measuring system (designed to take 5-15 minutes per window) required so much more of your time. Much the same regarding the installation, with installation or removal designed to take minutes, if not seconds for smaller windows. We understand these tasks also can include ancillary preparation time (moving desks, adjusting window treatments, etc.) and we recognize the effort. We also understand that it seems rather difficult to set time aside these days. We will continue to focus our efforts on providing an easy, accurate measurement system that produces effective, easy to install inserts that are custom fit to the customer's window areas. Regarding the temperature issue, the inserts have a solar heat gain coefficient (a unit of measure indicating blocked solar heat) of the extra pane in a double pane window. So, you would still need to use blinds or curtains to reduce solar heat gain more than that. The energy savings properties are best described in our case studies: https://indowwindows.com/resources/case-studies. We anticipate you will continue to experience energy savings through the next, and many seasons to come. Despite the character of the current reported experience, we certainly welcome such feedback. As stated, we will reach out to explore fit/placement troubleshooting and also go over installation/removal. We want to make sure to do everything to enable you to enjoy the comfort and quiet in the convenient way it is designed to be. While it appears this beginning experience did not go as you expected, we are here to ensure the remainder goes simply and smoothly.

Posted 1 year ago

“Indow was extremely easy to work with. They are very responsive. My wife and I were skeptical of the level of noise abatement that it would provide before ordering, but we needed something to reduce the street noise. The window was quite easy to install and fit as advertised. Most importantly, this thing works! The difference amazed both of us. Well worth.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Thanks for taking the time to leave a review. We are so happy we could help bring some quiet into your space. It makes quite a difference, doesn't it?

Posted 1 year ago

“I originally ordered Indow inserts due to loud cars in my neighborhood, and after ordering, the culprit moved away. Still, I installed 2/3 of my inserts due to laziness around moving my window shades at the same time, and I am very, very impressed with the sound reduction. I made a recording of audio blasting through a speaker in the room, behind the window pre-insert, and with the insert installed. The results are incredible. If the old neighbor decides to come back for a visit, I probably will not be awoken again. Customer service is great, price is on the expensive side, but the team does work with you to make it feasible, install is easy, and it is much less stress and hassle than getting different windows that wouldn't do as good of a job. I would definitely recommend Indow inserts to anyone having sound issues in their house or neighborhood.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Amy, Wow, what a great example of the Indow blocking your bluetooth speaker's music - it's nearly silent! We're elated to know that they've worked so well for you and we're happy that you're enjoying the quiet! We're also wishing you peace with any future noisy neighbors :) Thanks for taking the time to share your experience.

Posted 1 year ago

“I live next to a busy street in Washington DC with a bus stop in front of the house. The acoustic grade window inserts completely block out the noise, effectively silencing the outside commotion. One of the best investments I have made to my house!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey John, I think you're onto something here, perhaps that you can't put a price tag on your quality of life! We wholeheartedly agree - an investment in comfort and quiet in your home is one of the best things you can do to make your home a sanctuary amidst the hustle and bustle of the big city! We appreciate you taking the time leave a review and share your story.

Posted 1 year ago

“I have not noticed that they helped at all. I bought the acoustic, great looking product, easy instructions excellent customer service. You can’t even tell they are on the window.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“I love how much they help with sound reduction! I have a stoplight outside my condo and the start and stop would wake me up. The Indow has made a world of difference.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hi Becca, That's fantastic to hear that the Indows have helped vanquish the bad vibrations. Wishing you many more nights of superior sleep. Thanks again for leaving a raving review!

Posted 1 year ago

“The acoustic properties are great. Hope to see energy savings when we add more windows”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey Erich, Thanks so much for leaving a positive review. We're glad to hear you're reaping the positive noise reduction benefits and are excited to help you on future projects! Huzzah!

Posted 1 year ago

Indow is rated 4.5 based on 1,515 reviews