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Indow Reviews

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

Company Reviews

Product Reviews

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Indow 5 star review on 9th October 2023

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and the windows delivered on noise reduction as promised!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Michelle. Thank you for sharing a bit about your experience with Indow. We are dedicated to customer service and quality products, so we are happy to hear that your experience reflects that!

Posted 4 years ago

“We live in a home built in 1859 that is listed on the registry of State and National Landmarks. The home was originally built as a summer home and therefore has no insulation in the walls. The windows we purchased from Indow have made a HUGE difference in the cooling of the house and we are very excited to see how they perform this winter. The change in the feel of the rooms was immediate and within just a few hours, the drafts were gone and the humidity was non existent! The measuring, ordering, and installation was very simple and the representative we communicated with from Indow via email was very responsive! We could not be happier and we highly recommend these windows! Our only regret was that we didn’t make the purchase years earlier! Thank you! Renee & Charlie Parker”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Renee and Charlie. Thank you for taking the time to share your feedback with us. We are thrilled to hear how well your Indow inserts are performing in your historic home! We look forward to hearing from you on their performance in winter and how your energy bills are affected!

Posted 4 years ago

“I'm glad that I bought the inserts for 1 room, but I won't use them for the whole house. The video shows they should be inserted from the bottom up, but I found it far easier to insert from the top down. After installing the 2 I decided that I would definitely not install them for the whole house for 2 reasons. The initial install is far more difficult than your video makes it look & I would only use for more windows if Indow installed them. The other reason is that you recommend they be taken out and reinstalled annually and that is not going to happen. If you had a representative who would do the install and then come once a year to take down and reinstall I would consider using for all windows.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Kate. Thank you for taking the time to share your thoughts with us. We value feedback such as yours, which helps us to continuously improve our service and products. We are happy to hear that you are enjoying the performance of your Indow inserts. Your Fit Specialist will be connecting with you soon to share some advice and videos to make installation a quicker, easier process in the future.

Posted 4 years ago

“These worked better then I could have imagined. I live on the first floor on a busy avenue in NYC. my bedroom windows are right off the street. When I moved in I could hear entire conversations of people walking by, Street/car noise, Trash pickup, construction, essentially anything that made a some noise within 100 feet of my windows. I’m an audio engineer and from years of training have developed very acute and sensitive ears. I tried so many ways to DIY fix the sound issue. None were sufficient. I pulled the trigger on these window inserts and splurged for the acoustic treated versions and it was INSANE!!! without getting too technical regarding my SPL measurements before and after , there was approximately a 65-75% decrease in the level of noise. I couldn’t be happier. I don’t have to close my curtains to help with the noise and I sleep like a baby again. Even my little puppy who definitley has better hearing then I do is never disturbed. On top of all that they look great you don’t even notice them there. In fact I had a friend smack his face on it thinking he could look out the window not knowing there was an inner panel.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Jeremiah. Thank you for taking the time to share your thoughts on your Indow inserts with us. We are very happy to hear how drastically yours are reducing noise coming through your windows! Thank you for the chance to help you and your puppy rest easier!

Posted 4 years ago

“We were looking to cut down on noise from outside of our bedroom and thought of replacing and upgrading the windows. WE LEARNED ON Indow Windows which were much less expensive than new windows and they have done a great job. They blocked most of the outside noise from an A/C condenser unit. Indow Windows were easy to install myself. I have recommended them to my friends.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi. Thank you for sharing your feedback with us. We are pleased to hear that your Indow inserts are doing a great job blocking most of the noise from the AC unit outside of your window! Thank you for recommending Indow to your friends!

Posted 4 years ago

“The window inserts we purchased from Indow helped tremendously with our freeway noise situation and the folks from Indow were very helpful in getting this accomplished.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Brian. Thank you for sharing your feedback with us. We are pleased to hear that you had a positive experience working with the Indow team and that your inserts are performing well!

Posted 4 years ago

“We operate a crisis helpline in the middle of a busy, historical, downtown area with a lot of noise due to the lively nature of the area. Things such as live music, loud cars, even karaoke nights across the street. Naturally this makes working a crisis helpline difficult due to the sound levels. Because of the historic nature of our location we were unable to replace our windows with modern windows to block out sound. So we turned to Indow for an alternate solution. We were uncertain if inserts could be made for our uniquely sized windows, but after using the measuring tool sure enough Indow was able to produce them! Communication with our Indow Rep was easy, and it never felt like we were just being pushed to be sold a product. After installation, the noise has been cut DRAMATICALLY! The difference between rooms that have them installed, and those that do not, is very much noticeable. These have been the perfect solution to our problem short of being able to replace these windows completely.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi. Thank you for taking the time to share this with us. We are so happy to hear that your Indow inserts are dramatically cutting outside noise. Thank you for allowing us to bring quiet and comfort to your workspace so you can continue to do your critically important work.

Posted 4 years ago

“I already did”

Helpful Report

(Self-Measure) - Posted 4 years ago

“The Indow window insert that we purchased for our bedroom is amazing! We would often be woken up in the very early morning hours by vehicles traveling on the busy road behind our house. Now, we rarely hear the traffic at all and actually hear the alarm clock go off! It also helps the room from being less drafty in the winter. The Indow insert is easy to remove and replace for warm days when we want to let in fresh air. Overall, we highly recommend Indow windows!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Melissa. Thank you for taking the time to share your feedback with us. We are so happy to hear that your Indow inserts are helping keep your home warm in winter and helping you sleep later in the morning!

Posted 4 years ago

“Great customer service. The reduction of noise from the busy street is noticable.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Michael. Thank you for sharing your thoughts on your Indow inserts. We are pleased to hear that you had a positive experience working with the Indow team and that your inserts are performing well!

Posted 4 years ago

“Couldn’t be happier with the whole process. I’m a voiceover actor and needed to soundproof a large single pane window. What a difference! Stephen, my consultant, was super quick to respond to my emails and answered all my questions. Plus you get to play with lasers!!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Timothy. Thank you for your feedback. We are so glad that you had a great experience working with Stephen and that your Indow inserts are performing well! We enjoy the laser measuring tools too!

Posted 4 years ago

“Fit perfectly and easy to install. Both rooms are much quieter now.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Michael. Thank you for sharing your thoughts on your Indow inserts. We are happy to hear that you are pleased with the installation, fit, and performance of yours!

Posted 4 years ago

“They are working great ! I can’t recall a time where I have been awoken by the trains at night. Before we had the inserts it was happening almost nightly. They were a tad expensive but I do not regret having ordered them for our bedroom.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Steve. Thank you for taking the time to share with us your thoughts on your Indow inserts. We are excited to hear that your inserts are blocking the train noise and allowing you to sleep without interruption!

Posted 4 years ago

“A+++++++++”

Helpful Report

(Self-Measure) - Posted 4 years ago

Thank you for your feedback! We are so happy to hear our Indow inserts passed the test with flying colors!

Posted 4 years ago

“I am extremely happy with the window inserts from Indow. The measuring process was the only stressful part of the process, but the inserts arrived very quickly, in good shape, and they work exactly as promised. I bought the acoustic ones and they do make an obvious difference when it comes to isolating sound from the nearby highway as well as from neighbors AC unit (rather loud during summer time). I strongly recommend the inserts.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi. Thank you for taking the time to share your feedback with us. We are thrilled to hear that your Acoustic Grade Indow inserts are doing a great job at reducing traffic and AC noise!

Posted 4 years ago

“Very happy with the quality of the inserts and the overall experience with Indow. I also wrote a review on Yelp if that helps”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Giulio. Thank you for sharing your thoughts with us. We are so pleased to hear that you are happy with your experience with the Indow team and the performance of your Indow inserts!

Posted 4 years ago

“Found on line. Looking for acoustic windows. Measured windows by hand and with laser kit. They fit well the first time and they really work as expected, reducing noise by about 20 dBa. No complaints and I’ve recommended them to a couple of people.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Knox. Thank you for sharing your feedback with us and for recommending Indow inserts to others! We are so excited to hear about this noise reduction you are now enjoying!

Posted 4 years ago

“Did not block out sufficient amount of sound. I also hard a hard time putting them in and out when I wanted to open a window. I feel I was mislead in how effective and easy to use they would be. I took them out completely. I regret purchasing them.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Cory. Thank you for taking the time to share about your experience with your inserts. Feedback from customers helps us to continuously improve our products and service. We are sorry to hear that you are disappointed with the level of noise reduction provided by your inserts. Your Fit Specialist has been notified and will be in touch soon to discuss ways to address your noise issues.

Posted 4 years ago

“We purchased an insert to lessen noise coming in from outside on window. We have no objective way of measuring this but it is certain to us that the noise has diminished noticeably. Had the laser measure extension tripod been more stable, the measurement process would have been easier, but this was the *only* minor bump in an otherwise smooth road from our initial contact with Indow to insertion of the Indow in the window frame. All Indow personnel were easy to work with.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Ted. Thank you for sharing your feedback with us. We are happy to hear that you had a positive experience working with the Indow team and that your inserts are bringing you comfort and quiet.

Posted 4 years ago

“Better than expected”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Tim. Thank you for taking a chance on Indow inserts! We are happy to hear that you are pleased with the result.

Posted 4 years ago

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Indow is rated 4.5 based on 1,496 reviews