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Indow Reviews

4.5 Rating 1,518 Reviews

87 %

of reviewers recommend Indow

Company Reviews

Product Reviews

4.5

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Indow 5 star review on 31st July 2024

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Indow 5 star review on 9th October 2023

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After installing the inserts, it cut down nose from dogs, construction, and people by half. We can sleep again! The install process was straight forward and the measurement and ordering processes were as frictionless as I could have hoped. I would definitely recommend Indows to anyone dealing with noisy neighbors, construction, traffic, or barking dogs.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi. Thank you for sharing this with us. We are thrilled to hear that your experience working with Indow was a positive one and you are able to sleep again!

Posted 4 years ago

“Great product. Even greater service. Have a 90 year old door to our home. It frosted up on cold days, and you could FEEL the cold air pouring off it when you walked by. Not anymore baby: Indow Window Insert for the WIN! No one even knows it’s there. My parents visit often and my dad knew about the window, frosting. They came over after the install and he said he was surprised the window wasn’t frosted...I told him to look closer. “Holy sh!t, can’t even tell!” was his reply.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Todd, I appreciate the humor in your review - it made me crack up AND I love we were able to save your historic window! Thank you for brightening our morning and for being our customer. Enjoy! Kristina Damschen Spina VP of Marketing Indow®

Posted 4 years ago

“The acoustic insert literally cut the volume of my drums in half when listening from outside. Amazing!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Stephen. Thank you for sharing this feedback. We are so happy to hear that you are getting such great use out of your Acoustic Grade Indow insert!

Posted 4 years ago

“My overall experience with the noise cancelling inserts was very positive. The product was delivered on time, and as expected. They were simple to install and after 6 months of use, they are holding up well and look new. They biggest reason for the purchase, they do a very good job of reducing the outside noise in our bedroom. I am very happy that we decided to purchase them. Only downside is the cost. I spend close to $1,000 for two inserts. Still seems excessive. All in all, the produce performs as expected and we are happy with them!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Jeff. Thank you for sharing about the performance of your Acoustic Grade Indow inserts. We are happy that you are getting great use out of yours and that you appreciate the quality of the material!

Posted 4 years ago

“The Indow I received is well made, fits with my window exactly, was packaged very nicely, and insulates and works perfectly. The staff are very helpful and professional as well!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Daniel. Thank you for sharing a bit about your experience with Indow and Indow inserts. We are thrilled to hear that you you enjoyed working with the Indow team and that you are getting great use out of your inserts!

Posted 4 years ago

“Easy to deal with Indow. Easy to measure. Easy to install. Noticeable difference already especially the acoustic windows in my bedroom which faces a busy city street.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Shirley. Thank you for taking the time to share about your experience working with Indow. We are happy to hear that it was a positive one, and that your Acoustic Grade Indow inserts are performing well!

Posted 4 years ago

“They look and fit great; however, I wouldn't say they reduce the noise from outside traffic 50%. I would say more like 15%. And it's a shame we can't open the windows easier. Maybe you can work on an insert that fits just like these, but slides open when wanted. The customer service was impeccable, though, and it was very easy to order and ask questions. Thank you!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Jennifer. We appreciate you taking the time to share this feedback with us. While we are happy to hear that you are enjoying the look and fit of your Indow inserts, we are sorry that you are not satisfied with the level of noise reduction. Your Fit Specialist has been notified and will be in touch soon to discuss ways to address your noise issues.

Posted 4 years ago

“We love our Indow window inserts. They have made a huge difference in the level of street noise that we hear and have greatly increased the enjoyment we get from our home.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Todd. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are getting great use out of your Indow inserts and that your home is once again peaceful and quiet!

Posted 4 years ago

“Indow windows packaged well and arrived safely. Installation was easy and provided a tight seal around the window. I immediately noticed a decrease in noise from our AC unit located just outside the window.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Thank you for taking the time to share about the performance of your Indow inserts. We are happy to hear that you are observing a decrease in noise from your AC unit!

Posted 4 years ago

“I had purchased indie for a window before to decrease street noise. It worked well. This time I purchased the same for another window. I am pleased with my purchase.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Gihan. Thank you your continued patronage! We are very pleased to hear that you are getting great use out of your Indow inserts. We hope to hear from you again in the future!

Posted 4 years ago

“We live in a densely populated city on a street with significant automobile traffic. As a court reporter, I create verbatim records of people’s legal proceedings, so hearing every word is imperative. When I transitioned to working remotely from our home using videoconferencing and teleconferencing, I decided to dampen the ambient street sounds of our neighborhood with window inserts. The Indow salesperson was very patient and thorough. I received a do-it-yourself measurement kit, enabling me to send Indow precise dimensions for them to create custom inserts. It was a bit tedious measuring, because we live in an Edwardian house, so nothing is square after 100+ years of “settling.” I’m not particularly handy. Even so, I was able to install the window inserts. They’ve really been effective at keeping outside noise to a minimum, so I can concentrate on my work.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Lydia. Thank you for taking time to share with us about your experience with your Indow inserts. We are pleased to hear that you inserts are making your home and quiet, comfortable place to live and work!

Posted 4 years ago

“I live with those who are very sensitive to noise. Birds, dogs, airplanes, and traffic. The inserts are great. My bedroom is like a library. So quiet. I really have been enjoying this outstanding product.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Rick. Thank you for sharing your feedback with us. We are happy to hear that everyone is enjoying peace and quiet thanks to your Indow inserts!

Posted 4 years ago

“Excellent quality, excellent workmanship, excellent customer service! However, I just can't seem to get those Corners to sit nice and pretty!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, John. Thank you for your feedback. We are thrilled to hear that you had such a positive experience working with the Indow team and using the Indow inserts! One of our Customer Happiness Specialists is going to connect with you regarding the corners and how to adjust them properly.

Posted 4 years ago

“It’s been a real pleasure buying these and now having them in my kitchen .Every thing was quality and perfectly thought threw .Im just getting ready to start on ordering a second set for another room .I have a friend who works on restoration in one of our areas and he loved them as well .He was really worried he would forget their name so I told him just to Sing a little kids song in him head .Indow window indow window . It’s is a pleasure to deal with your company .Thank you Ruth Thomas”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Ruth. Thank you for sharing this feedback with us. We are happy to hear that you are enjoying the performance of your Indow inserts! That sounds like a great song! What's the melody?

Posted 4 years ago

“Great product! I was nervous about doing the measuring myself but the laser kit made it simple and easy. Windows fit perfectly. The white edging blends right in with our windows which are white - your have to look closely to know they are there. Biggest surprise is that they are crystal clear! I feared they would look like Plexiglas but the material is so clear you’d swear it was high quality glass. We LOVE them.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Bob. Thank you for your feedback about the performance of your Indow inserts. We are so happy to hear that you are getting great use out of yours! We use an optical grade acrylic glaze, which actually has higher clarity than glass.

Posted 4 years ago

“Excellent customer service and the windows delivered on noise reduction as promised!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Michelle. Thank you for sharing a bit about your experience with Indow. We are dedicated to customer service and quality products, so we are happy to hear that your experience reflects that!

Posted 4 years ago

“We live in a home built in 1859 that is listed on the registry of State and National Landmarks. The home was originally built as a summer home and therefore has no insulation in the walls. The windows we purchased from Indow have made a HUGE difference in the cooling of the house and we are very excited to see how they perform this winter. The change in the feel of the rooms was immediate and within just a few hours, the drafts were gone and the humidity was non existent! The measuring, ordering, and installation was very simple and the representative we communicated with from Indow via email was very responsive! We could not be happier and we highly recommend these windows! Our only regret was that we didn’t make the purchase years earlier! Thank you! Renee & Charlie Parker”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Renee and Charlie. Thank you for taking the time to share your feedback with us. We are thrilled to hear how well your Indow inserts are performing in your historic home! We look forward to hearing from you on their performance in winter and how your energy bills are affected!

Posted 4 years ago

“I'm glad that I bought the inserts for 1 room, but I won't use them for the whole house. The video shows they should be inserted from the bottom up, but I found it far easier to insert from the top down. After installing the 2 I decided that I would definitely not install them for the whole house for 2 reasons. The initial install is far more difficult than your video makes it look & I would only use for more windows if Indow installed them. The other reason is that you recommend they be taken out and reinstalled annually and that is not going to happen. If you had a representative who would do the install and then come once a year to take down and reinstall I would consider using for all windows.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Kate. Thank you for taking the time to share your thoughts with us. We value feedback such as yours, which helps us to continuously improve our service and products. We are happy to hear that you are enjoying the performance of your Indow inserts. Your Fit Specialist will be connecting with you soon to share some advice and videos to make installation a quicker, easier process in the future.

Posted 4 years ago

“These worked better then I could have imagined. I live on the first floor on a busy avenue in NYC. my bedroom windows are right off the street. When I moved in I could hear entire conversations of people walking by, Street/car noise, Trash pickup, construction, essentially anything that made a some noise within 100 feet of my windows. I’m an audio engineer and from years of training have developed very acute and sensitive ears. I tried so many ways to DIY fix the sound issue. None were sufficient. I pulled the trigger on these window inserts and splurged for the acoustic treated versions and it was INSANE!!! without getting too technical regarding my SPL measurements before and after , there was approximately a 65-75% decrease in the level of noise. I couldn’t be happier. I don’t have to close my curtains to help with the noise and I sleep like a baby again. Even my little puppy who definitley has better hearing then I do is never disturbed. On top of all that they look great you don’t even notice them there. In fact I had a friend smack his face on it thinking he could look out the window not knowing there was an inner panel.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Jeremiah. Thank you for taking the time to share your thoughts on your Indow inserts with us. We are very happy to hear how drastically yours are reducing noise coming through your windows! Thank you for the chance to help you and your puppy rest easier!

Posted 4 years ago

“We were looking to cut down on noise from outside of our bedroom and thought of replacing and upgrading the windows. WE LEARNED ON Indow Windows which were much less expensive than new windows and they have done a great job. They blocked most of the outside noise from an A/C condenser unit. Indow Windows were easy to install myself. I have recommended them to my friends.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi. Thank you for sharing your feedback with us. We are pleased to hear that your Indow inserts are doing a great job blocking most of the noise from the AC unit outside of your window! Thank you for recommending Indow to your friends!

Posted 4 years ago

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Indow is rated 4.5 based on 1,518 reviews