Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These window inserts are life saver. We had a Train Noise issue in our master which really impeded our sleep. We worked with Brian and he was really helpful suggesting the right product for our issue and i can tell you they worked as expected. Actually, better than expected. They are really help soundproof the room and our peaceful nights of sleep have returned.”

Helpful Report

Posted 3 years ago

“the Indow window inserts are amazing! They really help keep a room insulated. They also cut down on noise from outside. I love them!”

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(Dealer) - Posted 3 years ago

“Works very well as protection from cold and from noise!”

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(Self-Measure) - Posted 3 years ago

“They are clear. They fit snugly into the spaces for which they were custom made. The shipping was flawless and delivery was on time. Thank you so much for the good and courteous service.”

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(Self-Measure) - Posted 3 years ago

“I will preface that the customer experience with Indow was 5-stars. My customer service rep was great and the laser tool they used was easy to follow. I ordered 4 units and each of them fit perfectly. The result was noticeable but I still have more work to do before I can eliminate my barking dog problem. Their customer support was great at helping me with other things that I can do to further reduce noise.”

Helpful Report

Posted 3 years ago

Hi, Christopher. Thank you for sharing this honest feedback with us. The Indow team works hard to make sure each client has a positive experience working with us, and we are happy to hear that translated well in your case. However, we are sorry to hear that you are not pleased with the performance of your inserts. Our Sales Manager has been notified and will be connecting with you soon to discuss this issue.

Posted 3 years ago

“Received the inserts in good order after a slight shipping delay and a broken promise from UPS as to the actual delivery date and time. Packaging is superior! Inserts are heavy and for me, a 76 year old, were a little difficult to maneuver, but I managed. Some sound reduction from outside the windows is realized, but not as much as I had hoped for. All in all, I'm satisfied with the product and it was presented accurately.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“We LOVE our five Indows and we are getting ready to order eight more. We needed Indows because we have an antique home (mid 18th century) with single pane original windows that cannot, due to historic value, be easily replaced. We are also right up against a loud, busy road, and we’ve had furniture ruined by sunlight. Since Indows improve heat retention, noise reduction, and block UV, they were the perfect choice for us. Measuring, ordering, and installation were a breeze. We’ve had them about a month now, and they have changed the way we use our living room. I no longer worry about my new red couch fading, my daughter can hear her school Zoom calls better, and I no longer have to wear a shawl when sitting near the windows. It’s significantly warmer and quieter compared to the dining room, which will be Indowed next. We are extremely happy and satisfied. Thank you so much!”

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Posted 3 years ago

“Reduced rooster noise.”

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(Self-Measure) - Posted 3 years ago

“We recently put our house up for sale. We've lived in our home for 30 years and over that time, the adjacent roadway has gotten much busier. We didn't notice the road noise, but got feedback from realtor that it was a problem. Replacement windows were Linexpensive compared to Indow inserts. Measuring and installation were easy, and our realtor noticed an immediate difference. Highly recommend Indow.”

Helpful Report

Posted 3 years ago

“Insert fits perfectly and does a great job keeping out most of the outside noise.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Even though I measured 6 times and spoke to Reed about the measurements since one window is out is square I cannot use the insert. On vacation now and want to try again when I get home. Since my windows are so tall it was a bit difficult to get the others in place.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“the look really good and let in a lot of light.”

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(Self-Measure) - Posted 3 years ago

“Ordered them for two windows. Both fit and both have reduced the outside noise getting into the room. So far so good!”

Helpful Report

(Self-Measure) - Posted 3 years ago

“The window inserts we ordered were roughly 5 foot X 6 foot. Since they were so large, they were a little awkward to install, but not hard to do. The temperature difference was felt pretty quickly. The room seems to be much better temperature regulated and my a/c & heat unit hasn't doesn't kick on as often. I am very glad to have found these window inserts.”

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(Self-Measure) - Posted 3 years ago

“In the end, the inserts are great. My only complaint is how long it takes to go through the process. I think that the Indow brochures/webpage should indicate that there is an approximate 4 month lead time from signing up and the actual delivery of the inserts....although of course time will vary. We didn't have many hiccups but it still took about that long.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Jim. Thank you for sharing your feedback and this picture. The insert looks great! We are very sorry for the delay on your order, but are happy that everything worked out. Custom-shaped windows such as this one have a lead time of 10 weeks. Lead times for standard windows average at 4 weeks.

Posted 3 years ago

“I love my new window inserts! They were extremely easy to install, and now I can't hear any of the highway noise that used to drive me nuts in my bedroom! The whole process was very smooth and went just as explained to me.”

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(Self-Measure) - Posted 3 years ago

Hi, Paul. Thanks for this feedback. We are very happy to hear that your Acoustic Grade Indow inserts have made your bedroom quiet once again! Enjoy those full nights of sleep!

Posted 3 years ago

“We are somewhat pleased with our inserts. It has helped some with noise reduction but definitely not what you see on the marketing video of the cell phone. Very pricey for slight improvement.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Angela. Thank you for this feedback. We're glad to hear you are observing some noise reduction with your inserts. Your Indow representative is going to connect with you to discuss installation to make sure we have the best fit possible.

Posted 3 years ago

“Very happy with our inserts. Have helped with both the sound and the cold. Easy to install and you can hardly notice they are there.”

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(Self-Measure) - Posted 3 years ago

“I love my Indows. I installed them in a Civil War log cabin, and they work great. The staff has been extremely friendly, patient and helpful. They get my highest rating.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“It did not reduce any noise , and I am disappointed with the product .”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi Adina, thank you for your review. We are sorry to hear you are disappointed with your noise reduction. I have alerted our team and we will be in contact with you to ensure that the inserts are set up to perform to the best they can for your situation and provide support in finding other options to block the noise.

Posted 3 years ago

Indow is rated 4.5 based on 1,496 reviews