Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,518 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

Write Your review

Tell us how Indow made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was well-explained, the windows fit, we're happy. The service was great.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Mike. Thanks for your feedback. We take customer happiness seriously at Indow, so we are thrilled to hear that is reflected in your experience working with us!

Posted 4 years ago

“Pricey, but they do that job.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Citlalic. We are happy to hear that you are enjoying the performance of your Indow inserts. Our inserts are a year-round solution, so many Indow customers see a return on investment over time!

Posted 4 years ago

“Got the acoustic for my bedroom. They work great!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Denise. Thank you for your feedback. We are so pleased to hear you are getting great use out of your Acoustic Grade Indow inserts!

Posted 4 years ago

“They were very easy to install. Look great and are keeping out the winter winds. We are very pleased. Also the customer service was top notch.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Ron. Thank you for taking the time to share this feedback with us. We are so happy to hear you had such a great experience working with Indow from start to finish. Enjoy a warmer winter with your new Standard Grade Indow inserts!

Posted 4 years ago

“Exactly what we needed!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Hope. We are happy to hear you are enjoying your Indow insert! Thank you for the chance to bring quiet and comfort to your space!

Posted 4 years ago

“These inserts work! I was seeking exterior sound reduction in the bedrooms of my home and suceeded. The differences between my bedrooms and other rooms without inserts is remarkable”

Helpful Report

(Self-Measure) - Posted 4 years ago

Thank you for the review! We are excited to hear you are experiencing greater comfort and quiet with your inserts. They really do make a big difference! Thank you for choosing Indow for your home.

Posted 4 years ago

“The Indows are a tight fit which is good. They can be difficult to remove, but I do not anticipate doing that often. I cannot open the louvers on my shutters without opening the shutters a little, but I knew that going in. They have eliminated my evil neighbor's rooster noise which was the primary objective, and I am delighted. The total noise reduction is great! Indows are a quality, effective product in my book.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi Tim, thank you for your review! We are excited to hear you are experiencing better comfort and quiet with your inserts. While our inserts are often stiffer upon first installation, we are happy to assess any potential fit issues. Just let us know! Thank you for choosing Indow for your home.

Posted 4 years ago

“Great product. Staff was very supportive and responsive during the purchase process. The insert fitting was also perfect. All in all their team makes the purchase worthwhile.”

Helpful Report

Posted 4 years ago

Hi Ivan, thank you for your review. We are sorry to hear you are not experiencing the level of noise reduction you expected. I have contacted your Indow representative and they will be in touch with you to verify your acoustic inserts and offer solutions for improving your insert's noise reduction.

Posted 4 years ago

“Unfortunately the insert has not made much difference in the traffic noise. We were pretty surprised at how little improvement we had.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Lisa and Grant. Thank you for taking the time to share this feedback with us. We are sorry to hear that you are not pleased with the noise reduction provided by your insert. Your Indow representative has been notified and will be connecting with you soon to discuss this and possible ways to improve noise reduction.

Posted 4 years ago

“Very satisfied so far. I am waiting to see the results over our usual central New York winter to render a final verdict. But great so far .”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi James, thank you for your review. We are excited to hear that you are enjoying your Indow inserts. Those New York winters are no joke--your inserts should provide a great balance of insulation and energy efficiency. Thank you for choosing Indow to provide comfort and quiet to your home.

Posted 4 years ago

“On October 20 we had our Indo window inserts installed. I am very frustrated. We have had a windy day yesterday and today and the side of the house where the window is blowing the wind blew the Indow window inserts out in the corner and on the side. I pushed it back and it popped out again. We are a three unit condo (2 units installed, 1 pending) with $26,000 of inserts and all three have the same problem. You must have other clients with this issue. What is the solution? Very unhappy here in Badgers Island Maine.”

Helpful Report

(Dealer) - Posted 4 years ago

“They fit well and appear to give the protection to the elements I was hoping. I will know more in winter. I had to put it in and take it out a few times before I liked how it looked and how it fit. I just needed the experience of using it a few times to understand how it works.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Ordering process was easy, my contact was helpful, the product fits well, looks good and works as advertised. Cleaning solution spilled during shipping, but was quickly replaced by the company.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Everything I expected and more. I wish all products were this good and all service was of this standard. Top notch.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Crazy expensive for what they are and their level of effectiveness (in my case about 7dB). I’m satisfied with them because I factored them into my budget when choosing my new apartment.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“We have been using our indows for about one month. We really like the way it has reduced the noise level. It has not taken the noise away completely, but it sounds like the traffic is much further away! It is relatively easy to measure and install. I would recommend if you are suffering loud traffic noises that way that we were.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Amy. Thanks for your feedback! We are happy to hear that your Acoustic Grade Indow inserts are doing a great job at reducing the traffic noise coming through your windows!

Posted 4 years ago

“The inserts have reduced traffic and street noise significantly. Our office is in a historic downtown square and before the inserts the noise interrupted phone calls and made it difficult to concentrate at times with motorcycles, sirens, and tourists. We can still hear some street noise but it isn’t a distraction. The inserts didn’t change the aesthetics of the 100+ year old building we are in either. You can’t tell they are there.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Darcy. Thank you for taking the time to share your feedback with us. We are so excited to hear that you are getting great use out of your Acoustic Grade Indow inserts and that they have not changed the look of your historic building!

Posted 4 years ago

“Indow inserts have helped balance the temperature near the big single pane windows of our mid century home. It’s now a pleasant spot to sit, even late at night when it would be uncomfortably cold.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi John, thank you for the review! We are excited to hear you are enjoying better comfort with your Indow inserts! It's great to get the balance of natural light while not being overwhelmed by the chilly drafts that single pane windows can bring. Thank you for choosing Indow for your home!

Posted 4 years ago

“meh on sound reduction. I would say at best 15% sound reduction.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Steven. Thank you for your feedback. We are sorry to hear that you are not satisfied with the performance of your inserts. Your representative has been notified and should have already connected with you on this matter.

Posted 4 years ago

“Very impressed with the sound reduction as I live at a major intersection.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hello. Thank you for your feedback. We are thrilled to hear that you are getting great noise reduction from your Acoustic Grade Indow insert!

Posted 4 years ago

Indow is rated 4.5 based on 1,518 reviews