Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,518 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The inserts were easy enough to install. Everyone I talked to was super nice. The noise is greatly reduced. So all is well and we are very happy with the product.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Fredrika, We appreciate your kind review and are equally pleased to hear we've improved your quality of life with the inserts!

Posted 2 years ago

“I'm delighted that the cold air can no longer sneak into my house and I immediately noticed a reduction in noise, though that wasn't a big concern for me. Inserts arrived safely and we installed them without much hassle. I would have liked more updates from Customer Service as to the progress of my order. I received an "in the queue" email but then nothing at all, prompting me to contact Indow. And I'd suggest following up to upsell your customers...storage materials perhaps?”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Julie, We do pride ourselves in Indows being draft eliminating powerhouses, so very happy to hear! Thanks for the constructive feedback about providing more timely updates about order progress through our production queue. We're always working to streamline some of these communications, so it's very helpful to hear. In terms of storage sleeves, we discontinued them due to the materials not being as durable and affordable as we'd like - we may reintroduce some version of that in the future, so it's certainly on our radar! Thanks so much for your candid and positive review.

Posted 2 years ago

“Does what it was advertised to do. Keeps out sound and cold air. Works very well.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Carl, It's a pleasure to hear everything is working out with your inserts - thanks so much for taking the time to leave us a positive comment and review!

Posted 2 years ago

“The inserts have helped keep the noise levels down in the room. It's not perfect but with just one ionsert that's to be expected. Bit pricey but I guess worth it.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Ramki, Thanks for your honest review - we're glad to hear it's helped with the noise!

Posted 2 years ago

“INDOW Window inserts have blocked about 60 percent of the powerful low noise from my neighbor's mal-functioning air conditioners. I no longer have to move from my bedroom to the couch in the living room to sleep peacefully! I was warned that this kind of sound might not respond to the inserts (which fit beautifully).”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Sharon, Thanks so much for the honest and impactful review. We're always working to do our best to be real about what folks can expect with Acoustic inserts and sometimes they even exceed our cautious expectations with those lower tones! Happy to hear they both fit great and are allowing you to have a more restful night's sleep.

Posted 2 years ago

“The indow windows were easy to install and I feel like it made a huge difference in our room by the busy street. It feels like the quietest room in the house now.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hey Andrew, Easy to install and effective are what we genuinely strive for with every custom insert. Thanks for leaving a review - we're ecstatic to know it's made such an improvement to your quality of life and we certainly appreciate your business.

Posted 2 years ago

“Fantastic innovative invention!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Dawn, Thanks for the kind and supportive words. We certainly believe the product is both innovative and transformative. It provides a great energy savings and noise reduction solution at a very good value. Thanks again for taking the time to leave a review.

Posted 2 years ago

“We absolutely love having our Indows. Our home was built in 1910 and still has wood and cast glass windows. In one month of use our winter (February) heating bill went from $530 2022 to $330 2023. Well worth it for our old leaky home.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Jillian, WOW! Thanks for sharing those numbers - this sounds like it will lead to a fantastic return on investment! We're elated that we were able to preserve your historic windows and achieve those reductions on your utility bills. Wishing you many more months and years of comfort and energy savings!

Posted 2 years ago

“I'm so glad I found Indow, the room sound quality and room temperature has improved so much since installing! Thank you”

Helpful Report

(Self-Measure) - Posted 2 years ago

"Right on, right on, right on," as Matthew McConaughey would say. Thanks for the review and glad to hear you're enjoying the benefits!

Posted 2 years ago

“Terrific product - we built a frame to create a space of four inches between the exterior and Indow. The installation was as explained in the videos. The hardest or most concerning part of the process was measuring - massive hassle if I got it wrong. However, with some practice felt comfortable with measuring and the fit is spot-on. Would recommend to anybody looking for noise mitigation and uv protection. We purchased the uv product and yet enjoying insulation and noise prevention.”

Indow 5 star review on 27th February 2023

Helpful Report

(Self-Measure) - Posted 2 years ago

Thanks so much for the kind words. The multi-purpose benefits are real! We appreciate your diligence working through our custom measure process to get the perfect Snug Fit for your inserts and are happy that the Museum Grade inserts are helping with insulation+UV+noise. That air gap is so important! Everything is looking great :)

Posted 2 years ago

“We got the windows to silence freeway noise and it has been wonderful.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Karen, Thanks for taking the time to review us. We're happy that you're happy with the performance of the Acoustic inserts. The experience of silence is precious!

Posted 2 years ago

“The whole ordering process, including delivery, went smoothly. All 13 window inserts fit perfectly in 100-year-old windows. It's made a noticeable difference in the comfort level of our house.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hey Jody, How fantastic! We're happy to hear you're enjoying the comfort of the inserts and that everything from beginning to end was smooth sailing. "Keeping the warmth inside" is one of our mottos and your home is one of many real-life examples! Huzzah :)

Posted 2 years ago

“There is a 10 degree difference between the windows without the inserts and the ones with. And they are not cold to the touch. They are doing a good job of insulating. They also cut down on noise by about 30% I'd say.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Rachel, Wow! Thanks for the review and the realistic depiction of how the inserts feel and how they've helped improve the comfort and efficiency of your space. It's always a plus to get both noise reduction and warmth!

Posted 2 years ago

“The product was as expected and it was helpful to get advice through the process.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi there, We're happy to hear the process went smoothly and that we were able to help alleviate your noise concerns!

Posted 2 years ago

“Excellent product, will buy more. We have a house on Cape Cod built in 1800. We love the old glass and cafe windows but need storms to insulate. Because the beautiful old windows open out, traditional exterior storms were challenging. These went in easily and the fit is perfect. We intend to order more for other windows too! Really great idea and solution for us.”

Indow 5 star review on 11th February 2023

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Joan, Your inserts LOOK absolutely wonderfully paired with your historic windows. Thanks for the review - it's always a pleasure to hear how easily and perfectly the custom sizes fit, but also that we're an excellent alternative to exterior storm windows that can often be clunky and bulky based on how your windows open. We're happy to hear it's been working out and are looking forward to insulating the rest of your home!

Posted 2 years ago

“Our house was instantly more comfortable AND quiet! Our heat runtime was 25 hours less this January than last year despite colder temperatures, a true indication of the Indow inserts effectiveness! We have also been able to increase the humidity without condensation and ice buildup on the windows.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Jody, Instant comfort should be our tagline! You're right, there is something pretty amazing about how quickly the inserts work as soon as they are installed. The ease of upping the overall performance and comfort with such little effort and without messing with the existing windows is something we're extremely proud of. It's great to hear you've noticed such a difference in energy consumption and condensation! Thanks again for the review :)

Posted 2 years ago

“I ordered 17 inserts for single-pane windows in my 1893 home. The inserts arrived in excellent condition, were easy to install, and fit beautifully. My pre-installation monthly utility bill was $487; the first post-installation bill is $343! I am thrilled at the savings and enjoying my warmer home.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Rebecca, Thank you for your informative and pertinent performance review - this is fantastic news! We're always elated to hear about projects like yours and are over-the-moon that you've been able to preserve your historic windows and reap such hugely beneficial reductions on your utility bills. We're wishing you many more months and years of comfort and energy savings!

Posted 2 years ago

“The Indows inserted easily and look invisible. Our concern was sound and weather proofing. It has really cut down on the noise level from outside.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Mary, Thanks for the review. It is amazing what a little comfort and quiet can do, right? Thanks for the business and for taking the time to leave feedback. Much appreciated.

Posted 2 years ago

“The sound reduction Indowindows have, as advertised, greatly reduced road noise and the improved insulation compared to my old storm windows is very appreciated. They came well-protected and instructions for placement were straightforward.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Debra, Thanks for the feedback. We are so happy that the inserts could bring you the quiet you desired. Thanks especially for mentioning the protection we provide in the packaging/shipping and ease of installation. We appreciate the business and thank you for taking the time to leave a review.

Posted 2 years ago

“The Indow team was helpful from start to finish. Very responsive. The measuring process was easy. Watched the various YouTube videos by Indow for assistance. Don't assume "identical windows" have identical measurements. I was too lazy to uninstall curtain hardware from a difficult-to-access window that looked identical to three others. I measured inaccurately. Insert ended up being short on one side, but completely my fault. I added a strip of insulation there. All others fit perfectly. Arrived earlier than expected and packed to transport safely. Noticed an immediate drop in outdoor noise (live adjacent to the highway). No drafts or heat escaping during the extreme cold this past weekend. Happy with the purchase.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Karin, Thanks for taking the time to leave a review. We hold ourselves to high standards in all steps in the customer process so it is great to hear that our efforts are being recognized. Thanks for mentioning the not about "identical" windows. In our many years, we know that few, if any window openings are the same. That is why the measuring process has checks and balances built within it to help ensure accuracy. While the design of the product accommodates/calculates for a fair amount of variance, there is indeed no substitute for accurate measurements. We are happy that the inserts have brought the quiet and comfort that you were seeking. Thanks again for the feedback.

Posted 2 years ago

Indow is rated 4.5 based on 1,518 reviews