Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aside from the fact that the measuring process I found to be arduous, I am happy to have my window inserts. They seem to be providing both thermal and acoustic benefits even though they don’t fit as snugly as I had hoped.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“I like the insert a lot, and it appears to satisfy my needs. It fits really, really snug. So snug I have trouble removing it because I have to place in inside the window case very close to the window rather to the are on interior edge of window as seen in your video. I need to do this because blinds are install on outer edge ( interior side edge)of window. I am trying to decide what to do. I can't use blinds if inserts are installed.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“I ordered seven Indow window inserts for my 80 year old forest cabin's original windows. The measuring kit was easy to figure out, and I appreciated the measuring videos. Measuring took some patience since my windows were not square and some had trim pieces that were cupped, warped, cracked or who knows. I re-measured 3 times but the measurements were not really that far off and I placed my order. I still had to re-measure three windows and my efforts paid off. I was very happy to see that all seven inserts fit their windows very nicely, and right away I noticed fewer drafts and the cabin is now much quieter. I went with the black color, since my windows are all stained wood and I love that I hardly notice them in place. All the vintage charm shines through! My only suggestion would be for there to be two loop rings instead of one, especially on the larger windows, to more easily position the inserts.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Reality matches my expectations from information from the Company and customers. The solution succeeded in taking the bite or chill I experienced in two corner nook areas each with 4 tall windows. I no longer feel the penetrating cold. The look is very clean and the critically needed fit precise. Pricey, but the quality of the product, process and people meets this bar. Very pleased and would do again.”

Helpful Report

(Dealer) - Posted 4 years ago

“We have had the window inserts installed in our downstairs for a couple of weeks now and all I can say is - THEY ARE GREAT! I could feel the difference the moment - literally the second - I put them in (they are that effective, and my windows were THAT drafty).I left on a work trip for a week shortly after installing them, and when I got home all I could do was remark about how much more comfortable the house felt. Also - you really can't see them, and guests definitely don't see them. The measuring process takes a bit to complete, but I'm sure it's why they are such a perfect fit (we ordered ~20 inserts for the whole house). Online portal was good and the team was responsive over email.”

Helpful Report

Posted 4 years ago

“Product has performed as advertised, and looks great (almost can’t tell it’s there) as well. Sound due to the train near us has been greatly reduced in the room we installed the Indow, and may even get another one to complete the project in a different room in the future.”

Helpful Report

(Dealer) - Posted 4 years ago

“We have a 160+ year old home with several large, single pained windows. The Indow inserts look great - they’re barely noticeable. I’ve only had them installed for about two weeks, so I can’t comment on exact energy savings. However, the noise reduction is very noticeable, and it is noticeable less drafty and warmer when sitting near the windows. Great product!”

Helpful Report

(Self-Measure) - Posted 4 years ago

“The inserts seem to be working fine.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Our Indow’s are wonderful. The process was straight forward and simple. We notice less drafts and out home feels warmer. Happy we made this choice!”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Thw measuring process was very easy and user friendly. There was always someone you could reach out to at any time for help and advice. The inserts were simple easy to install (although you might need another hand if the size is big). They look great as it is clear and does not spoil the view. The noise reduction is as they claim buy I wish the noise reduction was more but I have ordered another set to put a double insert in order to further reduce the noise.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“The window inserts do not provide the amount of noise reduction that I was expecting. There is some, but minimal improvement. Overall, I am disappointed.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, thanks for providing this feedback regarding your order. We're sorry to hear that your inserts did not meet your expectations on noise reduction. A variety of factors can impact a noise problem such as distance from its source to your home, the type of insulation in your walls, and the frequency of the unwanted noise you are experiencing. We try our best to assess the compatibility of Indow Inserts and their efficacy situation by situation, but we will review your case and be in touch to discuss options to resolve this.

Posted 4 years ago

“These fit antique windows (1850's) very well...easy to install and seem to be keeping the New England chill out. Pleased overall”

Helpful Report

(Self-Measure) - Posted 4 years ago

“I’m am very happy with my inserts. They were purchased to reduce outside traffic noise in our master bedroom. We live on a busy road but have beautiful large windows. They have reduced the noise from our double pane windows by at least 50 % and on some days/times even more. I can still hear some car noise outside which I fully expected but the inserts have reduced it to a much more comfortable amount, to where it’s just a very low sound. We have so many windows in our master bedroom & bathroom we could not do all of them at once. We didn’t do the bathroom or attached office yet, just near our bed area which is 5 large windows. I am planning to buy more in the future. I feel based on what we have done so far it would only make it even better. I was so worried about spending the money but I feel it has been worth it!”

Helpful Report

Posted 4 years ago

“Reduces most of outside noise.”

Helpful Report

(Dealer) - Posted 4 years ago

“Our 1850 row house had no insulation when we started, and no possibility of it in the solid brick walls. We insulated where we could, but the windows were also large and drafty. Today, the outside temp is 25, and we feel a significant difference with Indows. Living with noisy neighbors, we also notice the noise reduction. Stu Grant, the installer is excellent.”

Helpful Report

Posted 4 years ago

“Process was straight forward enough in measuring , submitting and ordering and product delivered is exactly what I was looking for.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Quality is very good and fit was excellent, but after spending $4000 I would think the salesmen or someone would do a follow-up call to make sure. Also surprised on the shipping, since UPS would not deliver it the house, only curb and the packaging was very awkward to move with three packs of three on the bottom and two packs of three stacked on top.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“The installation of our Indows couldn't have been smoother or simpler. Our installer Walter took the time to explain how to insert and remove the Indow, giving both my wife and I a crack at it. The entire process took under an hour (for 9 Indows) and was perfectly timed the day before Thanksgiving in 2019. Since then I'm happy to report that our monthly electric bill is already down by 20%. Highly recommend both Indows and Super Green Solutions.”

Helpful Report

(Dealer) - Posted 4 years ago

“Fussy process, but I had a difficult fit situation and so it was worth it.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Very happy with my acoustic grade indows! They were easy to install and they have reduced the outside traffic noise in my bedroom significantly. The traffic noise used to really bother me but now its just muffled background noise that I barely pay attention to anymore. And I didn't need to go through the hassle of getting HOA approval on new windows. Thank you Indow Team!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Indow is rated 4.5 based on 1,496 reviews