Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was suffering with traffic noise for 2 years. I live on a heavy traffic main street with fire trucks, Harleys and cars with triple mufflers. I couldn't sleep at nights and was even considering moving. I found Indow window inserts and thought I would invest and give it a try. The $600 was completely worth it. The noise has been muffled by 90% and it's absolutely amazing !!! I couldn't imagine a thin insert like that could make a world of difference. But it did. I just wish I knew about this sooner. Amazing product !!!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Mercedes. Thank you for your feedback. We are absolutely thrilled to hear that you are getting such great noise reduction with your Acoustic Grade Indow insert! Thank you for trusting us to make your home livable once again!

Posted 3 years ago

“These are the real deal. I researched several companies and decided on Indow. Reed Nicholson at Indow helped me through the entire process. I explained to him that the main reason for needing these inserts was neighborhood noise: the barking dog, the loud pickup truck next door, the yard machines, etc. The laser kit arrived and was fun and easy to use. It allowed me to get six measurements per window. After measuring, i decided on just ordering two of the six that i measured (as a test run). The inserts arrived packed wonderfully in a custom crate, with foam and vinyl sticky paper on the glass itself. Each insert was marked, as to which window it was intended. The inserts fit perfectly. The rubber gasket around the outside is flexible enough to allow for "wiggle room" and for ease of installation. I was happy that they fit behind the already installed cell shades (that were an inside mount). Now the test... first off, the sound reduction is incredible. That dog must have left town in that pickup truck, because i don't hear either any longer. And the room is significantly warmer (It's February and we live in PA). You cannot tell that there is anything in the window, because of the quality "plexi" glass. Very nice inserts. Heavy duty. Good weight to them. I have just re-ordered the laser measuring kit, as we plan on measuring most of the other windows. It turns our old windows into triple pane, energy efficient windows, without having to remove, replace (smaller), and deal with all that nonsense. The cost is also not prohibitive. And, you can apply for a tax credit as well (as Indow alerted me). You will not be sorry. These really work. Everything they claim is the real deal. And i'm back for more.”

Helpful Report

Posted 3 years ago

Hi, Michael. Thank you for taking the time to share about your experience and impressions with us! We are very happy to hear that your home is once again quiet thanks to your Acoustic Grade Indow inserts. The dog leaving town in a pickup truck...you may have just come up with the next Country music hit.

Posted 3 years ago

“Well the insert definitely cut the drive by traffic noise down quite a bit, to the point that it doesn't wake me up any more which is huge and it actually takes longer to unpack the insert then it does to place it in the window. Most likely going to get two more for downstairs in the living room, just for the noise reduction.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Richard. We are thrilled to hear that you are able to sleep through the night thanks to the noise reduction of your Acoustic Grade Indow insert! We look forward to connecting with you again!

Posted 3 years ago

“We put three Indows in our bedroom. We live on a fairly busy street in Wisconsin and love how they've made our room warmer and quieter. And we still have our 150 year old windows.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Catherine, thank you for sharing your impressions with us! We are so happy that you chose Indow inserts to help preserve your historic windows while making your home more comfortable and quieter!

Posted 3 years ago

“Great fitment. Whole process took a while but the results are worth it. Was expecting 1/4” glazing for my acoustic grade. What I received seems like 1/8” (see photo)”

Indow 4 star review on 9th February 2021

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Michael. Thank you for sharing your feedback with us! We certainly want to make sure you received exactly what you ordered! Here's a video detailing how to identify the grade of your insert: https://www.youtube.com/watch?v=wPfEkiwr6O0&t=5s Please let us know if you still have questions, or see that you did not receive the Acoustic Grade insert.

Posted 3 years ago

“Super easy to measure and the product works great. We live on a daily busy road and the indow inserts keep us sleeping through the night”

Helpful Report

Posted 3 years ago

“The inserts fit perfectly, look nice with our original 100 yr old windows and there are no outdoor drafts.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“I installed Indow acoustic inserts in my bedroom inside of windows that were relatively new (less than a year) but were poor quality, meet-minimum code requirements, "builder class" Anderson Windows. My main desire was for noise reduction, but I welcomed the added thermal efficiency. Basically, the Indows delivered on the thermal efficiency improvement, but fell short on the noise reduction. The noise I have to deal with is primarily low frequency, aircraft overflight as well as idling diesel engines. If you approach Indow about noise reduction, make sure you discuss with them the type of noise you need to reduce. I do not think that Indow tried to mislead me, but I would suggest to them that they really talk to people about noises they want to reduce. Given the cost, I am neutral on if I would buy them again. It probably depends upon how they do through time.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Andrew. Thank you for taking the time to share this feedback with us. We appreciate all feedback so we can continue to improve our product and customer service. We are happy that you are enjoying the unexpected benefit of insulation from your inserts, but are sorry to hear that you are not pleased with the level of noise reduction. Our representatives are careful to assess each client's home environment and the nature of their noise problems to determine compatibility. We are aware of your issue and are reviewing.

Posted 3 years ago

“The insert definitely reduced the amount of cold air coming into the room. The window insert has only reduced the amount of noise by 10DB in the room. We were hoping to get a larger reduction of sound. It seems to have done a good job reducing higher end noises however the lower end sounds like heat pumps were not reduced as much. With that being said, my wife is now sleeping a little better, and I am glad that we purchased the product. If you ever would like some real world testing on that type of sound, please let me know.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“So far so good. Big storm coming this weekend, so, we'll see how they fare. Installation was very easy and they seem to working very well so far.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“We experienced a 25% noise reduction and a lot less cold air coming in through the windows.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“I took my time in measuring all of our windows. Some were out of square for sure. Our set of 11 inserts arrived in a big, well packaged shipping crate that was pretty straightforward to unpack. Nothing was damaged at all. Since our windows are big, I was expecting more of a challenge to install the inserts. It was a piece of cake after you learned how to squeeze one in properly. Every single one of them fit perfectly. As a result of covering most of our windows, there is a noticeable reduction in cold drafts. They're crystal clear so your view is unobstructed. You can hardly tell theyre there. I'm pretty happy with ours. I know they'll pay off in no time.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Overall, we are very happy with out inserts. We had a couple issues, such as the security chains being too short. We also were under the impression that storage bags came with our inserts. This doesn't seem to be the case.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Custom well made product. Does a very good job on stopping outside noise.”

Helpful Report

(Dealer) - Posted 3 years ago

“Overall, we're very happy with the windows. The only significant issue we have is that the south porch window wants to bow out. I ended up putting a screw in front of it so it will stay in place. We will probably have to put a 1/4" shim on the bottom to get it t fit more snugly. Also, in hindsight, we should've put mullions on both the north and south windows. They are quite large, making them hard to handle and store. If we had put a mullion on them, all of our windows would have been about the same size. That would have greatly simplified off-season storage. Live and learn I guess...”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Very happy with my inserts. My bedroom is warmer and I don't have any more condensation on the inside of my windows.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Great customer service from beginning to end . Window inserts fit perfectly and are doing the job of decreasing the outside noise so I can sleep better.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“I'm a Voice Actor working out of L.A. As just about anyone living in the city can tell you, things can get REALLY loud around these parts. To make matters worse, landlords have little incentive to install windows capable of reducing outside news, as the weather is generally mild and, well, when it comes to the noise, you moved to the city. What did you expect...? While the inserts are not an alternative to an isolation booth, as low end frequencies that plague voice actors can still penetrate (Albeit significantly muffled) the inserts, the overall ambient noise from the world outside is DRASTICALLY reduced when having the inserts properly installed; and can certainly benefit anyone who who's limited on space, isn't looking to shell out several thousands of dollars for a booth, or in my case, has a single wall booth that's still susceptible to intrusion form higher outside frequencies. Needless to say, my number of 'did the mic hear that?' moments have certainly been reduced! (To be clear, these are not an alternative to a booth or place of isolation, rather, they can help with the overall levels of intrusion from outside noise) As an added bonus, unrelated to Voice Acting, living near the ocean can bring lots of moisture to the inside of the windows on cooler nights. I often find myself having to open the windows when it's cold out, or use a squeegee to wipe away the condensation. The inserts have not only eliminated the moisture, but they've also helped maintain a more consistent temperature throughout my unit, thanks to a reduction in outside airflow into the unit. Overall, I'm definitely happy with my purchase!”

Helpful Report

(Self-Measure) - Posted 3 years ago

“We love our new inserts! They have cut down on outside noise significantly, and we no longer have a strong draft coming through the windows of our historic home. We will definitely be purchasing more Indow window inserts in the future!”

Helpful Report

(Self-Measure) - Posted 3 years ago

“The windows themselves are well-made and look great. The customer service was excellent from start to finish. The fitting kit and instructions were straight forward and easy to use. The indow windows are definitely worth the investment and in the long run they are a big cost saver, as prior to finding indow we were considering replacing our windows. I am very impressed with the company as a whole. What a great product!!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Indow is rated 4.5 based on 1,496 reviews