Indus Travels Inc. Reviews

Name: Indus Travels Inc.
Address: 233-11951, Hammersmith Way,, Richmond
Rating: 4.46

4.5 Rating 270 Reviews

87 %

of reviewers recommend Indus Travels Inc.

4.5

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.3 out of 5

Indus Travels Inc. 5 star review on 23rd November 2024

Louise Lapierre

Indus Travels Inc. 5 star review on 25th August 2024

Erik Folke

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trip was not as described accurately in information provided. Lunch on October 31 was horrible. No info about meal choice or price. No healthy option for a diabetic.”

Helpful Report

Posted 1 year ago

“As this was our first group trip, we don't have anything to compare it to. The accommodations ranged from ok to excellent, the meals in the hotels were good, and the transportation was good. The tour guide we had was fabulous and if he didn't know the answer to something, he would look it up right then and find the answer. Our bus driver was amazing! He navigated those narrow streets with ease! My only complaint is that our time was just a bit too structured. There was no time built in for exploring an area, and the time allowed for "lunch on your own" was at a designated restaurant. It was a great way to dip our toes into international travel, but really wish there was more "free" time in certain areas.”

Helpful Report

Posted 1 year ago

“Overall arrangement of hotels and transportation was excellent”

Helpful Report

Posted 1 year ago

“The trip itself was wonderful and Iceland exceeded my expectations. GJ Tours with our guide Thor was excellent. The lower rating is because of the runaround we were given by Indus obtaining our travel documents. They did not arrive until 5 days before our trip, leaving us to scramble with details and very stressed about whether the trip was even going to happen. Not acceptable customer service for us.”

Helpful Report

Posted 1 year ago

“Our trip to Egypt and Dubai was great. The tour of the Pyramids of Giza was excellent. I have always wanted to see the Sphinx of Giza. I learned it is the protector of the Pyramids. We sailed down the Nile River and saw life on the river. Dubai was awesome also. we saw some of the biggest things in the world. Dubai does it BIG!! This was an excellent trip.”

Helpful Report

Posted 1 year ago

“A+ Zarena was very organized. She Kept us updated”

Helpful Report

Posted 1 year ago

“Have not been on an Indus tour.”

Helpful Report

Posted 1 year ago

“Was not happy with our trip to the Galapagos. The rest of our group went on a 5 hour snorkel with all the animals and Susan and I walked the beach and were taken to see the land tortoises, which we had toured the day before and walked to see 10 flamingos, which we could have done on our own. Very disappointing. Banks was another stop that we were all disappointed in as well. However, Edison, our guide and Marcos, our driver were amazing. Just disappointed that we weren't on the original boat that had cancelled after we booked our trip. The boat ride to the island was horrendous with everyone throwing up for the 2 hours. The cruiser would have been more delightful.”

Helpful Report

Posted 1 year ago

“Indus travel was amazing to work with, they were quick to help with any issues. Our tour guide Marian was amazing and Eddie our driver too. They both made us feel so welcome and made us laugh the whole week”

Helpful Report

Posted 1 year ago

“No trip was done! Canceled because of war! Have to deal with applying the voucher to a specific trip!”

Helpful Report

Posted 1 year ago

“The tours are excellent but your headquarters staff performance is unacceptable. I did not like paying more for the airfare than I should have if it was better communicated.”

Helpful Report

Posted 1 year ago

“Great company to deal with. Great deals. Easy to follow instructions.”

Helpful Report

Posted 1 year ago

“Booking and traveling with Indus was a great experience. Marian and Eddie, our guide and driver were amazing and entertaining. The hotels were all very nice and every accommodation was made to make us welcome and comfortable! We are already working on next year's trip.”

Helpful Report

Posted 1 year ago

“Very nice trip. Everything was well organized”

Helpful Report

Posted 1 year ago

“Still waiting for a credit for excursions we paid through Indus that were not available on the trip. We paid 200 each for the trips and have not received the credits to our credit cards yet.”

Helpful Report

Posted 1 year ago

“Had an awesome time on our group trip to Tuscany Italy travelling with Indus Travel. We were kept up to date with schedule/airline timings or accommodation changes. Never an issue.”

Helpful Report

Posted 1 year ago

“Trip to Portugal with my wife was a great success Everything was perfect The only complaint was the air conditioning in two hotels was marginal (It was very hot ) Paul and Sidney”

Helpful Report

Posted 1 year ago

“Overall the trip was very good. We meet a lot of nice people, seen beautiful sights, stayed at very nice hotels and ate delicious meals. However, there were a few glitches. When we were picked up at the airport, our driver dropped us at the wrong hotel and we had to find our own way to the correct location. We arrived in the morning and were unable to get to our rooms as it was too early for check -in. When it came time to meet our driver\tour guide on day 3, no one knew or recognized the name Indus. We later found out that we were on an "Abbey Tour" - which would have been nice to know and saved a lot of confusion. On the day we were to go to Blarney Castle, the Castle was closed due to the weather conditions. I am sure we paid to go to the Blarney Castle and I realize it was not the driver's fault, but we were not offered anything to replace that experience. We were offered something extra that evening to fill our day but that was at our own cost of an EXTRA $35. We did not have a tour guide on our bus, just the driver doing all the driving and the talking. He was very efficient at his job, but did have to concentrate on driving as his first concern. Overall, like I said, it was a good time.”

Helpful Report

Posted 1 year ago

“The trip was amazing ! We enjoyed it lot! Our guide Sher was a great, knowledgeable and very professional! Looking forward to come back to India!”

Helpful Report

Posted 1 year ago

“I enjoyed my essential Vietnam Cambodia and Thailand tour last March 16 to March 30 2023. Interesting countries, good breakfast. I feel safe with our tour guide and helped me find laundry service.”

Helpful Report

Posted 1 year ago

Indus Travels Inc. is rated 4.5 based on 270 reviews