Indus Travels Inc. Reviews

Name: Indus Travels Inc.
Address: 233-11951, Hammersmith Way,, Richmond
Rating: 4.46

4.5 Rating 270 Reviews

87 %

of reviewers recommend Indus Travels Inc.

4.5

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.3 out of 5

Indus Travels Inc. 5 star review on 23rd November 2024

Louise Lapierre

Indus Travels Inc. 5 star review on 25th August 2024

Erik Folke

122

Anonymous

Anonymous // 01/01/2019

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“The Jewel of South Africa travel was outstanding. Indus travel helped us make this trip very memorable. Indus travel team was extremely cooperative to help us in every step of this trip, superb Hotels, dinner party and show, knowledgeable guides and safe drivers, important wild life seeing. Everybody in the customer service and Indus Travel's contractors were courteous and showed strong interpersonal skill. Simply they were there when we needed. Worth to experience this wonderful trip organized by Indus Travels. All the best to members of Indus Travels.”

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Posted 2 years ago

“Overall the trip was wonderful. The hotel in Kruger was not up to the standard I would expect for the cost of the trip and at best a two star as the other hotels were between 4 and 5 star. Also, I requested two beds when I booked the trip and sent reminders about this and at three of the hotels twin beds were not what we received which meant we had to change rooms. When you are tired and want to relax in your room having to wait around for a room with twin beds to be found and set up is exhausting and upsetting. Also, when I emailed my Indus rep, Ravi, about this issue after my first experience I received an email saying "twin beds were based on availability". Not an acceptable response. However, the tour guide in Johanasburg did ensure the remainder of hotels in South Africa had two beds. But once again, no thanks to the Indus rep.”

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Posted 2 years ago

“It’s exciting trip. Our guide Wikka was very knowledgeable and guided us to see the Northern lights which was a unique experience. Looking forward to our next trip in May to Greece.”

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Posted 2 years ago

“This was our 6th tour with Indus Travels, and we had an amazing trip as always. The hotels were excellent; the transportation was always on time and the drivers were friendly and courteous consistently. We did not have a tour guide but did not even find the need for one. Look forward to many more trips with Indus.”

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Posted 2 years ago

“This was my first time using Indus and I found them to be easy to deal with and responsive to my questions and concerns”

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Posted 2 years ago

“Indus organized a tremendous tour of Egypt for our group. Every detail was addressed prior to travel. All the connections and excursions went smoothly. Indus customer service staff were professional and responded quickly to inquiries. This is my second tour with Indus and I happily refer them to friends and families looking for adventure travel.”

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Posted 2 years ago

“We were quite happy with this trip! our guide was awesome and very knowledgeable! He took care of every detail graciously ! His English was good and he was an excellent driver! Every city visited was unique and had it,s story, all tied together into the historical happenings that shaped the history of Mexico! A great learning experience!”

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Posted 2 years ago

“We had a fabulous holiday in Egypt. The Indus staff in Egypt were amazing and we were able to enjoy most of the tours planned. Unfortunately due to windy conditions they cancelled our Hot Air Balloon ride. The guides, drivers, and staff meeting us at the apirports were spot on and made our holiday easy and amazing.”

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Posted 2 years ago

“Wonderful trip. Covid stops me from giving five stars.”

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Posted 2 years ago

“This was my first trip through Indus Travel and I had a remarkable travel experience! It certainly did not disappoint! Tour itinerary was excellent! Although the entire flight was intense due to the unrelenting flight schedule, it didn't really matter because the trip made up for it. It was indeed priceless!”

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Posted 2 years ago

“The Mystical Egypt package with INDUS Travel was amazing. Before my boyfriend and I left for Egypt we were in communication with a representative Ravy who helped to update us on the current visa and COVID protocols. He also kindly updated our flight to reduce a 10 hour layover. From there the trip continued to impress! Our liaison in Cairo, Remon, met us with a warm greeting. We waited for other travelers to arrive, but Rey made it such a comfortable wait. On the way to the hotel Rey gave us a full rundown of how we could optimize our trip and familiarized us with certain customs of Egypt. With him, the hotel check in and check out was seamless. When we got to Luxor our guide Ramy really took the trip to another level! He was professional, knowledgeable, and passionate, which added such a personal touch to the experience. He promised an unforgettable experience, and he delivered. He was able to teach us the Egyptian culture with an interactive twist. Anytime we socialized with locals or needed help with a purchase Ramy was always ready to intervene and provide the best outcome. The ship’s crew, on the Nile River, were intuitive and extremely helpful. They clearly wanted their guess to feel special and welcomed. When we returned to Cario, Rey welcomed us back with a warm and sincere greeting. From there we met Omar who was young and ambitious. He helped us check in, go through our tour of the pyramids, old Cairo and the museum, then check out. Having him there was great because if there was any hiccup he was quick to resolve it without complaint. Our guide, also named Omar, filled us in on information during the Cario portion and further enlightened us on Egypt’s past. By the end of the trip the group we connected with felt like an extended family. The guides provided a lot of assistance and played a big part in us warming up to each other and forming a bond. If Egypt is on your bucket list INDUS Travel will make it worth while! I plan to use them any time the opportunity presents itself.”

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Posted 2 years ago

“Great experience in Costa Rica. Beautiful weather, amazing sunsets, and delicious food. There is SO much to do and see. Zip Lining is a must as well as visiting the beaches in Manuel Antonio. I highly recommend this trip for anyone who like the outdoors and adventures.”

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Posted 2 years ago

“Second time using Indus on 2 amazing trips (Bali/Singapore and Egypt/Jordan). Ravi and Rachel are great reps for Indus. Always professional, courteous, and always willing to help. I never felt unsafe in any of these regions. Tour guides have always been great and the accommodations have been too rate. Look forward to my next adventure with Indus travel.”

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Posted 2 years ago

“Indus Travels is a professional travel and tour company that finds the best travel deals with a complete package to meet most finnicky traveler. Their team comprises some of the best qualified and experienced experts in world travel who diligently personalizes a journey that delivers ease and comfort for us tourists. The Booking app is very simple to use and with the payment options, a breeze. Indus travel Agents are very easy to chat with and does their best to meet all expectations. I, personally, enjoy travel with my family and friends with Indus's itineraries. Just being honestly comfortable! Many of repeaters on my travel plans!”

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Posted 2 years ago

“Indus Mystical Egypt Tour was excellent with the exception of having to be on a flight to Aswan after arriving in Cairo requiring we all get up at 2:30 a.m. creating a major sleep deficit right off the bat. We had few people become ill with diarrhea and being dehydrated and I wonder if lack of sleep might have contributed to this condition. Luckily me and my partner were fine. To repeat Tour Guide Mohamed was terrific! Don't know how Indus provide such a value for money trip for so little money. Great value! Highly recommended.”

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Posted 2 years ago

“I generally do not post my feedback but our recent Indus tour was just exceptional. Our tour director was everything, he was the best we have ever had and made the trip the best we have ever taken. I would recommend the best of Italy tour with Alex to everyone. We had an initial issue with airport transfers but they were quickly sorted by Indus.”

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Posted 2 years ago

“excellent coordination and very experienced guides especially Mr. Pedro kind, respectful, cordial and more than anything patient.”

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Posted 3 years ago

“was absolutely great. Everything was perfect. As a group of 6 we've traveled comfortably in a van. Our guides and drivers always had our safety as priority. Everything was on time. Hotels exceeded our expectations. The fact that we haven't visited Swaziland because of the unrest in this country did not have a negative impact on us. Our amazing guide and driver Laurence Marks took another scenic route and made us happy. Laurence was with us from Johannesburg to Duban. His knowledge of every aspects of the history and the wildlife of South Africa made us felt in love with his beautiful country. The second part of a tour was very good too. Cape Town and optional tours satisfied our needs. Again the guide and driver, Super, was great too. He tried 3 times to get us to the Table Mountain ( the strong wind made it difficult), he even used his personal connections and we got there.”

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Posted 3 years ago

“The trip and excursions were good. The information prior to departure was a bit confusion for example I was told not to bring a bathing suit because there was no pool and it wasn’t like a normal cruise BUT many brought a suit and enjoyed the pool.. I would have enjoyed it too if I had the proper attire. Speaking of attire we brought clothing for cooler nights but the evening were still warm - so we overpacked.”

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Posted 3 years ago

“We were very happy with the tour guide and the hotels. Our only area of complaint were the airfare arrangements where we had a 9 1/2 hour layover at Heathrow on the way over. There were a least two BA flights from London to LIsbon that day and it was a shame to lose a whole day of holidays in the airport. Also, there was no baggage allowance for checked luggage and it ended up costing us $360 in additional expense that I had not planned for. The airline acknowledged that it is exceedingly rare to book this kind of arrangement.”

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Posted 3 years ago

Indus Travels Inc. is rated 4.5 based on 270 reviews