Indus Travels Inc. Reviews

Name: Indus Travels Inc.
Address: 233-11951, Hammersmith Way,, Richmond
Rating: 4.46

4.5 Rating 270 Reviews

87 %

of reviewers recommend Indus Travels Inc.

4.5

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.3 out of 5

Indus Travels Inc. 5 star review on 23rd November 2024

Louise Lapierre

Indus Travels Inc. 5 star review on 25th August 2024

Erik Folke

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were looking for a customized, small group tour. We took a chance on Indus without knowing much about the company. We just returned from our trip and are more than highly pleased and satisfied of our experience. They planned an amazing itinerary, booked amazing hotels and transfers and tour guides went above and beyond to please us. We are already planning another trip next year and will be using Indus.”

Helpful Report

Posted 1 year ago

“While the trip was great and well managed on the ground, there were a few issues - 1) There is a disconnect between Indus and the local tour company. The local tour company told us that two of the day excursions were not included. This caused us anxiety and we spent time making alternate arrangement while on tour. However, Indus finally sorted this out. 2. Indus delayed booking or local flight until a few days of tour started even if they had asked for our flight information several months in advance. Then they booked a local flight at 7 AM while a 10AM or 9AM flight would be more reasonable. They will not change it even if we offered to pay the difference. At the end we did not use their provided flight but bought additional at our own. 3 Indus is not very good in responding to e-mail or callback when you send them a message or chat with them. 4. There is no info about the final trip on their website.”

Helpful Report

Posted 1 year ago

“The trip exceeded our expectations! Tour guide and driver were excellent! We will use Indus tours again. A friend of mine who came along with us is also looking to use indus again!”

Helpful Report

Posted 1 year ago

“I loved my Egypt and Dubai tour. From the moment I arrived in Cairo and was met by a friendly individual until the night I left Dubai and was dropped off at the airport by a new friend. I was very nervous about this trip but ended up feeling safe the entire time. I will never forget these memories. I made new friends with my wonderful group. I’ll definitely book again in the future. Thank you!”

Helpful Report

Posted 1 year ago

“We have taken two trips with Indus, Morocco and Greece. On both trips, our experiences exceeded our expectations. Whatever was promised was delivered. The local agents were always very helpful, friendly and the guides knowledgeable.”

Helpful Report

Posted 1 year ago

“This was my first trip with Industtravel. The hotels were clean service good and the food was all pretty good. The support seemed to be lacking, in general not good communication. Drivers are not always timely, and Water was not available on tours. I would book again since I have a better idea of what to expect.”

Helpful Report

Posted 1 year ago

“Hotel location due to safety and cruise cabin need to be improved.”

Helpful Report

Posted 1 year ago

“The trip was good; Indus was not. Among things we enjoyed: More free time at our various stops and getting to eat at a variety of restaurants of our own choosing. It was a great itinerary. Among things we didn't: Indus charged us a luggage handling fee, yet provided no luggage handling. That directly led to a fall on an escalator that caused cuts and bruises. Communications before the trip was poor.”

Helpful Report

Posted 1 year ago

“My friend and I recently returned from the Wonders of Athens, Mykonos Santorini and Crete tours. We had a wonderful time hopping these beautiful islands. Our favourite was Santorini and wished we had added on a couple of extra days which would have been possible through Indus as it was a self guided tour. The optional tours on Mykonos and Santorini were a great way to see more of the islands.”

Helpful Report

Posted 1 year ago

“Indus Travels Inc has excel itself with a well organized tour itinerary from their posted website trip to completion of our most amazing South India, Delhi and Agra trip. All personnel were knowledgeable with the ability to adjust for our specific conveniences. Our Tour Guides, Drivers and all local responsible parties were carefully selected for our information, safety and confidence. Hotels were all very comfortable, with all necessary amenities. Clean, modern and with sumptuous dining servings. For budget bookings on Air India, it was not short of comfort and security. Thank you Indus Travels for a great tour, once again! We are looking forward to our Extensive Dubai, Holyland tours and all our future travel plans for 2024, God's willing.”

Helpful Report

Posted 1 year ago

“It was very hot but l had great time.”

Helpful Report

Posted 1 year ago

“Excellent tour staff, very knowledgeable and accommodating.”

Helpful Report

Posted 1 year ago

“It would be impossible for me to overstate the joy we had on our trip. The locations we viewed were wonderful but what really made our trip were the two guides and drivers we had. They went out of their way to make every day special. Their knowledge and willingness to share it was unbelievable. They quickly became family and in fact we still communicate with them today Our trip would not have been so perfect without your staff and I look forward to using your organization in the future”

Helpful Report

Posted 1 year ago

“Very well organized”

Helpful Report

Posted 1 year ago

“Great people (Devinath was our main POC). Very helpful in working out any problems. We are planning our 2d trip with Indus due to the great experience on our 1st trip (to Viet Nam).”

Helpful Report

Posted 1 year ago

“My family and friends just returned from a trip call taste of Portugal from Indus travel , the hold trip was amazing , thanks to the well plan for Indus , tour guide very informative, puntual all the time, driver was also very professional, hotel , food was excellent, thank you Indus travel for a well done trip. I will recommend to anybody to use Indus travel.”

Helpful Report

Posted 1 year ago

“They made my trip to Portugal/Spain easy and worry free.”

Helpful Report

Posted 1 year ago

“My wife and I had recently completed our second guided trip with Indus Travels and it was everything that we had expected. Indus Travels provided us with a great tour and adventure on the 11-day "Discovery of Morocco". Our tour guide (Nabil) was a very professional, knowledgeable, passionate and likable individual. The bus driver (Hussain) for our tour was also awesome and provided our small intimate group with much safety and great stops along the way. I would highly recommend taking this guided tour to Morocco with Indus Travels.”

Helpful Report

Posted 1 year ago

“Our trip to Portugal was fun. It was the first holiday we had taken together in four years. All went according to plan. We’re glad that we added an extra day at the beginning so we could explore Lisbon on our own before the trip started. The cities we visited were very interesting, our hotels were good, our travel companions were friendly and our guide was helpful and knowledgeable.”

Helpful Report

Posted 1 year ago

“My concerns were with the way things were handled in Norway. It could have been a better experience. Indus did not get back to me about one of my early concerns, but it was an issue with the V.O.S. itinerary.”

Helpful Report

Posted 1 year ago

Indus Travels Inc. is rated 4.5 based on 270 reviews