“The delivery was a bit delayed, but anyway, the product delivered was absolutely nice. I love it! The service/support team was also really nice and fast in responding. To be honest, even with the delivery delay, I’ve never received furniture faster than this. It’s definitely worth 5 stars.”
Hello Lucas,
Thank you for your wonderful feedback! If you have any more comments or questions in the future, feel free to reach out. We're looking forward to serving you again soon!
Best regards,
industrial Konzept Store
Hello Jason,
Thank you for your wonderful feedback! If you have any more comments or questions in the future, feel free to reach out. We're looking forward to serving you again soon!
Best regards,
industrial Konzept Store
“Bestellung und zeitnahe Lieferung verlief reibungslos und ohne Probleme. Montage der Regale war easy. Das Produkt ist hochwertig und das Design passt hier super. Vielen Dank, Gerne wieder!”
“Great selection. We've ordered from industrial several times. The products were always delivered quickly and packaged carefully and securely. We'll definitely buy from there again.”
Hello Jennifer,
Thank you for your wonderful feedback! If you have any more comments or questions in the future, feel free to reach out. We're looking forward to serving you again soon!
Best regards,
industrial Konzept Store
Hello Stepan,
Thank you for your wonderful feedback! If you have any more comments or questions in the future, feel free to reach out. We're looking forward to serving you again soon!
Best regards,
industrial Konzept Store
“Vielen dank für die schnelle Lieferung und den reibungslosen Kundenservice! Wir sind super zufrieden, sowohl mit der Qualität als auch dem zuvorkommenden Service 😊”
Hallo Theresa,
vielen Dank für deine tolle Bewertung! Es freut uns wirklich sehr, dass du mit unserem Service zufrieden bist. Deine Zufriedenheit ist unser oberstes Ziel, und es motiviert uns, weiterhin unser Bestes zu geben. Wenn du Fragen hast oder Hilfe benötigst, zögere nicht, uns zu kontaktieren. Wir freuen uns darauf, dich bald wieder in unserem Onlineshop begrüßen zu dürfen!
Viele Grüße,
industrial Konzept Store
“Very fast shipping. Helpful and nice note that a comment in the order causes delay due to processing (was still there very quickly). I am extremely satisfied :)”
Hello,
Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our quick shipping and the helpful note regarding processing delays. Your satisfaction means a lot to us, and we're committed to providing you with the best service possible. If you have any more comments or questions in the future, feel free to reach out. We're looking forward to serving you again soon!
Best regards,
industrial Konzept Store
Hallo Andreas,
vielen Dank für deine tolle Bewertung! Es freut uns wirklich sehr, dass du mit unserem schnellen Versand und unserem Kundenservice zufrieden bist. Deine Zufriedenheit ist unser oberstes Ziel, und es motiviert uns, weiterhin unser Bestes zu geben. Wenn du Fragen hast oder Hilfe benötigst, zögere nicht, uns zu kontaktieren. Wir freuen uns darauf, dich bald wieder in unserem Onlineshop begrüßen zu dürfen!
Viele Grüße,
industrial Konzept Store
“Very fast and uncomplicated processing of the order and delivery. The quality of the products (but then again, it was also products from well known brands - one naturally expects quality!) is perfect.”
Hi Emma,
Thank you so much for your kind words! We're delighted to hear that you had a smooth and speedy experience with both the order processing and delivery. It's fantastic that the quality of our products met your expectations. Your satisfaction is truly rewarding for us. Should you have any more orders or questions in the future, please don't hesitate to get in touch. We can't wait to have the opportunity to serve you again!
Warm regards,
industrial Konzept Store
“My parcel was unfortunately lost and I never received it. Hence , industrial Konzept tried their best to make it happen … eventually they are refunding the amount fully as they promised .
After this incident which took time for over a month, I totally understand that industrial Konzept tried and followed up and I’m thankful for that . Must be a very bad courier company that always showed “trying to rectify “ the parcel !!!!
Thank you industrial Konzept for the clarification. Your corporation is appreciated .”
Dear Aslan,
Your understanding and patience during the unfortunate incident with your lost parcel mean a lot to us. We're sincerely thankful for your appreciation of our efforts to rectify the situation by providing a full refund at our own costs. This experience has been a valuable lesson, and we're committed to enhancing our services and ensuring smoother transactions.
We want to let you know that we've taken steps to address such issues by transitioning to a more reliable courier company. Your support and feedback drive us to improve, and we're excited about the chance to provide you with a better experience next time.
Warm regards,
industrial Konzept Store
Hi Justin,
Your appreciation means a lot to us! We're thrilled to know that you've consistently had a great experience with us. Thank you for your ongoing support, and if you ever need anything, feel free to reach out. We're here to help and serve you.
Many thanks,
industrial Konzept Store
Hallo Marie-Lou,
Vielen Dank für dein positives Feedback! Wir freuen uns sehr, dass alles super für dich war und du uns weiterempfehlen würdest. Deine Zufriedenheit ist uns eine große Freude und Bestätigung. Solltest du in Zukunft Fragen haben oder weitere Empfehlungen benötigen, stehen wir gerne zur Verfügung. Wir freuen uns darauf, dich wieder bei uns begrüßen zu dürfen!
Viele Grüße,
industrial Konzept Store
Hallo Noah,
Vielen Dank für dein tolles Feedback! Es freut uns sehr zu hören, dass du mit unserem Service und dem schnellen Versand zufrieden bist. Deine Zufriedenheit ist für uns von höchster Bedeutung, und wir werden weiterhin unser Bestes tun, um dich zu begeistern. Wenn du in Zukunft weitere Produkte benötigst oder Fragen hast, zögere nicht, uns zu kontaktieren. Wir freuen uns darauf, dich bald wieder bei uns begrüßen zu dürfen!
Herzliche Grüße,
industrial Konzept Store
