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Instent Industries Reviews

4.9 Rating 214 Reviews
99 %
of reviewers recommend Instent Industries
4.9
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Instent Industries Reviews

About Instent Industries:

Ins’Tent is a high end manufacturer of custom printed tents and trade show displays that are perfect for promoting your business, showcasing your products and services and stand out at any event.

Visit Website

Phone:

714 842 7500

Email:

info@instent.com

Location:

5402 Research Drive,
Huntington Beach
California
92649

Anonymous
Anonymous  // 01/01/2019
Great company to work with!
Helpful Report
Posted 1 month ago
Excellent customer service, artwork design and work ups, and speedy delivery! The tent is well constructed and looks beautiful. The tent was delivered as promised and we can't wait to set it up on the field at our first season's game!
Helpful Report
Posted 1 month ago
I like the quality of tents, the awesome customer service and people who work there, but it should come with a case. The case I got was too small and ripped when I tried to put it on. Instent prices rolling bags higher than Amazon. It would be better if I had a one-stop shop. The tent should come turnkey.
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Posted 1 month ago
Ease of ordering has been great! The representative I dealt with was knowledgable and accomodating regarding using a purchase order. I am looking forward to receiving our classroom furniture.
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Posted 1 month ago
The Instent team was very communicative and helpful. The design they created was just what we were looking for, and the finished product is even better.
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Posted 2 months ago
Customer service was fantastic, they were so helpful throughout the whole process. Our items arrived quickly and looked great. We are repeat customers and will continue using this company. *we have purchased now two tents from them as well as table cloths and backdrops that have lasted years - great quality* Great experience!
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Posted 2 months ago
Very great company, always responds in a timely manner, and great turn around times.
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Posted 2 months ago
The entire process from price quote to design, to production went flawlessly. Our new tent is perfect and the quality is out of this world.
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Posted 5 months ago
Instent Industries is very easy to work with and their website is very user friendly. It was easy to upload my company’s logo and order a custom tent and table cloth. We have already used them both and love how easy they are to set up and take down.
Helpful Report
Posted 5 months ago
I spoke with 2 owners of V3 canopies and inspected their structures prior to ordering a V3 for myself . I have used a frame assembled steel tube and pin canopy for 30 years . The V3 is the first well engineered , high quality canopy that offers both strength and alacrity and something I was willing to invest in . It is quick to deploy and even faster to take down . On the cons …. If solo erecting the structure , it is not so George Jetson as you might think . One must be in more than one place at the same time . Possible for an electron perhaps … but not so for humans who are working alone . There are creative ways to manage but I would suggest a number of dry runs prior to any scheduled public event .
Helpful Report
Posted 7 months ago
Thank you for your detailed and thoughtful review! We’re thrilled to hear that you appreciate the V3's engineering, strength, and ease of use for deployment and takedown. We understand that solo setup can present a challenge at first, but we have a few handy tricks that can make the process smoother and quicker for you. We'd love to walk you through these techniques and ensure you're comfortable setting it up on your own. Feel free to reach out to our product specialist at your convenience, and we’ll be happy to guide you step by step for a seamless solo setup. We’re here to help you get the most out of your V3 canopy!
Posted 7 months ago
I was very impressed by Instent from start to finish. They had excellent communication, very knowledge team and an efficient easy process to achieve our design goals. More important the people that work there made the experience wonderful. I was so thankful to have chosen this company to work with and can't wait for our next project together.
Helpful Report
Posted 7 months ago
Very easy to work with and had great communication back and forth. Had to change a logo during the process and it was seamless. We got the travel bags for free during the promotion! Very easy to put up and tear down. Even easier to transport the tents. Very happy with the product
Helpful Report
Posted 7 months ago
I ended up going with the 10x10, backdrop, and table package. I was a little concerned as I had a gradient going through all of the elements and having worked doing print in the past I knew it was dangerous. The print turned out amazing! The colors were vivid. There was no banding or stripes on the gradient. I couldn't be happier! On top of that, the build quality is excellent and I know it will hold up well for a long time to come. Not the best pic, but this was when we first pulled it out to check it before our first show. It looks a lot better in person haha!
Helpful Report
Posted 7 months ago
Very good experience, there was a little mistake at the beginning but the stuff work with me in a very professional, polite way that I was OK with it!
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Posted 7 months ago
Very responsive, and high quality products!
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Posted 7 months ago
Instent was the most competitive price I could find for a quality product. Their account rep sent me pictures of different parts of the tents from their warehouse so I could see the legs and the upgraded bag I decided on. Highly recommended!
Helpful Report
Posted 7 months ago
Verty Good, Quick Response, Graphics and Product are Top Notch. Danny is the Best!
Helpful Report
Posted 7 months ago
This tent has made a HUGE impact on the attention we are getting for sure. The colors are fantastic, I do wish there were options for the order windows as far as size or placement, but I understand why it is the way it is. For our set up they are slightly inconvenient. Our order had a tight timeline and the person overseeing this order did everything possible to get our tent to us on time. Not super thrilled with the bags we purchased as they are awkward to put the tent into and seemed to tear very easily as one was ripped after its first use. Customer service said they believe it was because we may have placed it somewhere that something must have punctured it. Not the case but I can understand why they believe that. The frame is very stiff and not exactly easy to pop up if you are not real strong. and NOT a single person job for the 20 foot tent. But none of it feels week or cheap in any way. overall, we are super happy with this tent and very glad to have it. We will see soon enough how it handles being out in the rain. Fall is a wet period here in Washington State.
Helpful Report
Posted 8 months ago
Great experience! Instent was top notch. From helping me figure out what we wanted to order/ discussing options/ and responding to our requests the communication was excellent. After order placement it turned out we needed it quicker than what I thought. After expressing my needs Instent moved order up and got it shipped very quickly. Tent and frame are good quality. Very satisfied!
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Posted 9 months ago
Overall a great experience. Very good products
Helpful Report
Posted 9 months ago
Instent Industries is rated 4.9 based on 214 reviews