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Instent Industries Reviews

4.9 Rating 214 Reviews
99 %
of reviewers recommend Instent Industries
4.9
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Instent Industries Reviews

About Instent Industries:

Ins’Tent is a high end manufacturer of custom printed tents and trade show displays that are perfect for promoting your business, showcasing your products and services and stand out at any event.

Visit Website

Phone:

714 842 7500

Email:

info@instent.com

Location:

5402 Research Drive,
Huntington Beach
California
92649

Anonymous
Anonymous  // 01/01/2019
Very great product and service
Helpful Report
Posted 1 year ago
Not only did my new tent and tent top arrive earlier than expected, but the entire process was fantastic. From my initial inquiry for a sales quote through design and then ordering, everyone was outstanding. Highly recommend.
Helpful Report
Posted 1 year ago
Great email communication and diverse options from the design team. The design team was also able to graciously change the design for myself to see additional options until a good fit was selected. I do wish we as the customer could see a photo of a sample print to make sure the colors transferred well from the digital image to the actual physical item... There were a few areas I was disappointed in after receiving the banner product. But in the end I have made it work and it is alright.
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Posted 1 year ago
My umbrella arrived on time and looks amazing! I can’t wait to order a second one. Thank you!
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Posted 1 year ago
The Instent team is phenomenal! They are quick to respond and provide excellent customer service. Their materials and overall product is second to none.
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Posted 1 year ago
Great service was fast and simple also had quick turn around and received our tent in just few day after confirming on design. Tent showed up and we were very impressed with quality and the products
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Posted 1 year ago
We received our tent just in time for our event! It looks perfect and done very well! The tent body is sturdy, the tent material is quality, and the rubber weights made all the difference. Couldn't say enough good things regarding these tents!
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Posted 1 year ago
My experience with the company has been great. They were helpful in understanding what I was looking for and were flexible when it came to last-minute design changes. I would use this brand for future purchases and refer them to a colleague. Delivery was slightly late but I believe that to be the postal service's fault.
Helpful Report
Posted 1 year ago
Great Customer Service, attentive to my request. Unfortuently more of my mistake there was a printing error on the final product that I did not catch on the final proof before print. Reminder check, Re check attention to small details. Besides this I would order again from them.
Helpful Report
Posted 1 year ago
Great company. I needed a replacement (due to my own problems) and they were ready to ship and shipped fast. Everything has been fantastic.
Helpful Report
Posted 1 year ago
I did a comparison of 3 different companies before going with Instent. The main considerations were frame material, print quality, and value for price. Instent had the best overall value for a 10x10 aluminum frame, printed front valence, and removable cover on one side. The frame is light but sturdy. The tent color and print turned out great. I am happy with the results and the tent is getting a lot of use.
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Posted 1 year ago
Prompt service, short lead time, and a quality product. I am very pleased with Instent!
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Posted 1 year ago
Instent was great to work with from the inquiry to the proofs. Abi and Danny were great to work with. We got lots of compliments.
Instent Industries 5 star review on 8th June 2023
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Posted 1 year ago
Great to work with!
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Posted 1 year ago
Great to work with from initial contact to design to delivery. They help and communicated every step of the way!
Instent Industries 5 star review on 8th June 2023
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Posted 1 year ago
Customer service was awesome. They were very responsive and helpful and made sure we got our booth in time for our event. Set up was easy and looked great.
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Posted 1 year ago
We worked with Sonny at Instent and couldn't be happier. The whole process, from concept, design and final order was incredibly easy. The value is unbeatable in my opinion. I researched locally and exhaustively on the internet and Instent was the best overall product and price. Since then I've referred many friends to Sonny and Instent, and I don't rent out my reputation easily.
Helpful Report
Posted 2 years ago
Very helpful through choosing the right tent. Great with helping it look good for our church. We will be back to by another tent.
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Posted 2 years ago
Hi Andrew, thank you for the 5-Star review and for allowing us the opportunity in helping you select the right tent for your event needs. We can't wait to help you with your next project!
Posted 2 years ago
Customer service are the best. Fast service. Awesome design. My family and myselft are so happy for the design. Our 1st event with newly design canopy attacted a lot of customers and we gets so much compliments. Thank you so much
Helpful Report
Posted 2 years ago
Hi Thomas, thank you for the 5-Star review and for allowing us the opportunity to make this amazing custom tent for you and your family! We are always happy to hear that our customers are happy and that you had a successful event. We look forward to working with you soon!
Posted 2 years ago
Tent was great and took us a good minute to figure it out the first time. I would suggest putting a youtube video up for those putting a tent together for the first time. But customer service was great and quality seems great so far.
Helpful Report
Posted 2 years ago
Hello Sam, we appreciate you taking the time to share your experience and we are please to know that you were happy with the services provided by our product experts. Thank you! We apologized it took some time to set-up your tent, however we do have youtube videos on our Instent Industries youtube page (link below) to help with setting up any of our tents. https://www.youtube.com/c/InstentIndustriesVitabriCanopiesHuntingtonBeach/videos
Posted 2 years ago
Instent Industries is rated 4.9 based on 214 reviews