Instent Industries Reviews

Name: Instent Industries
Address: 5402 Research Drive, Huntington Beach, California
Rating: 4.92

4.9 Rating 214 Reviews

99 %

of reviewers recommend Instent Industries

4.9

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Instent Industries:

Ins’Tent is a high end manufacturer of custom printed tents and trade show displays that are perfect for promoting your business, showcasing your products and services and stand out at any event.

Visit Website

Phone:

714 842 7500

Email:

info@instent.com

Location:

5402 Research Drive,
Huntington Beach
California
92649

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to work with!”

Helpful Report

Posted 1 month ago

“Excellent customer service, artwork design and work ups, and speedy delivery! The tent is well constructed and looks beautiful. The tent was delivered as promised and we can't wait to set it up on the field at our first season's game!”

Helpful Report

Posted 1 month ago

“Ease of ordering has been great! The representative I dealt with was knowledgable and accomodating regarding using a purchase order. I am looking forward to receiving our classroom furniture.”

Helpful Report

Posted 2 months ago

“The Instent team was very communicative and helpful. The design they created was just what we were looking for, and the finished product is even better.”

Helpful Report

Posted 2 months ago

“Customer service was fantastic, they were so helpful throughout the whole process. Our items arrived quickly and looked great. We are repeat customers and will continue using this company. *we have purchased now two tents from them as well as table cloths and backdrops that have lasted years - great quality* Great experience!”

Helpful Report

Posted 2 months ago

“Very great company, always responds in a timely manner, and great turn around times.”

Helpful Report

Posted 2 months ago

“The entire process from price quote to design, to production went flawlessly. Our new tent is perfect and the quality is out of this world.”

Helpful Report

Posted 5 months ago

“Instent Industries is very easy to work with and their website is very user friendly. It was easy to upload my company’s logo and order a custom tent and table cloth. We have already used them both and love how easy they are to set up and take down.”

Helpful Report

Posted 5 months ago

“I was very impressed by Instent from start to finish. They had excellent communication, very knowledge team and an efficient easy process to achieve our design goals. More important the people that work there made the experience wonderful. I was so thankful to have chosen this company to work with and can't wait for our next project together.”

Helpful Report

Posted 7 months ago

“Very easy to work with and had great communication back and forth. Had to change a logo during the process and it was seamless. We got the travel bags for free during the promotion! Very easy to put up and tear down. Even easier to transport the tents. Very happy with the product”

Helpful Report

Posted 7 months ago

“I ended up going with the 10x10, backdrop, and table package. I was a little concerned as I had a gradient going through all of the elements and having worked doing print in the past I knew it was dangerous. The print turned out amazing! The colors were vivid. There was no banding or stripes on the gradient. I couldn't be happier! On top of that, the build quality is excellent and I know it will hold up well for a long time to come. Not the best pic, but this was when we first pulled it out to check it before our first show. It looks a lot better in person haha!”

Helpful Report

Posted 7 months ago

“Very responsive, and high quality products!”

Helpful Report

Posted 7 months ago

“Instent was the most competitive price I could find for a quality product. Their account rep sent me pictures of different parts of the tents from their warehouse so I could see the legs and the upgraded bag I decided on. Highly recommended!”

Helpful Report

Posted 7 months ago

“Verty Good, Quick Response, Graphics and Product are Top Notch. Danny is the Best!”

Helpful Report

Posted 7 months ago

“This tent has made a HUGE impact on the attention we are getting for sure. The colors are fantastic, I do wish there were options for the order windows as far as size or placement, but I understand why it is the way it is. For our set up they are slightly inconvenient. Our order had a tight timeline and the person overseeing this order did everything possible to get our tent to us on time. Not super thrilled with the bags we purchased as they are awkward to put the tent into and seemed to tear very easily as one was ripped after its first use. Customer service said they believe it was because we may have placed it somewhere that something must have punctured it. Not the case but I can understand why they believe that. The frame is very stiff and not exactly easy to pop up if you are not real strong. and NOT a single person job for the 20 foot tent. But none of it feels week or cheap in any way. overall, we are super happy with this tent and very glad to have it. We will see soon enough how it handles being out in the rain. Fall is a wet period here in Washington State.”

Helpful Report

Posted 8 months ago

“Great experience! Instent was top notch. From helping me figure out what we wanted to order/ discussing options/ and responding to our requests the communication was excellent. After order placement it turned out we needed it quicker than what I thought. After expressing my needs Instent moved order up and got it shipped very quickly. Tent and frame are good quality. Very satisfied!”

Helpful Report

Posted 9 months ago

“We purchased a 10x10 tent with four walls for our daughter's high school track team, along with a wheeled carry bag. The INSTENT team was excellent to work with, and very patient as we came to understand the and select from among the myriad of options! Our only point of contention would be regarding quality of the wheeled bag. Upon arrival a number of the washers securing the bag feet were loose within the bag; and after just a few track meets I could see wearing of the material from the tent feet. However, again the INSTENT team was excellent to work with, and quickly shipped a replacement bag.”

Helpful Report

Posted 10 months ago

“Great to work with! Quick to respond, quick to ship, great value.”

Helpful Report

Posted 10 months ago

“The customer service was so pleasant to deal with and patient. The tent is perfect. We recieved so many compliments and people have asked for the information of where we received the tent from. Great materials and great pricing”

Helpful Report

Posted 10 months ago

“Instent were very much on top of things, and the customer service was actually what made me go with them, compared to competition. A very positive experience, and VERY happy with the product!!”

Helpful Report

Posted 10 months ago

Instent Industries is rated 4.9 based on 214 reviews