“These people stayed in touch and made sure that even during the Covid-19 slowdown I got my order as quick as things were moving. Definitely appreciate their efforts and the products were flawless.”
“You guys are great ! Delivered on time actually early, pricing was spot on.
I will be ordering the balance that I need from you in the future.
Thanks
Gary”
“On this particular order I had to cancel the order because when they delivered the order it was wrong in the time period that they gave me to re-deliver the order was not acceptable. The person that I spoke to was very professional and on top of things he should be recommended for good work”
“I purchased only a small amount of a particular product and the delivery was quite prompt, to my residential address and I was notified of the delivery so that I could go and secure it against theft. I was very pleased.”
“They didn’t have what I ordered, but replaced it with a more expensive option for the same price.
And shipped right to my house!
I’m very happy with my first experience with this company.
Side note I also saved roughly 400 dollars over what I would have paid at the home stores.”
“I was pleased with price and delivery. There was a problem with two of the bundles and I was most pleased that it was resolved very quickly to my satisfaction. What makes a good company is the ability to keep customers happy. I love this company and will highly recommend to others.”
“Placing my online order went smoothly. A few days later I got a call from Insulation4US and was informed that they were unable to ship the insulation to my address without an additional freight charge of $250. Niall was very courteous and explained the problem and my options in detail. After the phone call, he sent an email explaining everything again. I ended up canceling my order. The cancellation and refund went through quickly with confirmation emails sent at every step. I would order from Insulation4US in the future if they are able to deliver to my area without an additional charge.”
“Great price for high quality insulation delivered quickly. However, the delivery communication and logistics left much to be desired. A 48ft. semi ended up in my residential neighborhood with no place to turn around even though I expressly said they couldn't send a full size semi here, and I could make other arrangements.”
“Had R49 in stock which is new code in my area. The Big box stores don't carry it and can't get it for some reason. Had it delivered in 2days. Loved customer service. Will purchase from them again.”
