“Competitive pricing, fast shipping, quality product. My only complaint was one of the bags arrived damaged in the center, so the Kraft barrier was punctured about the size of a fist on a handful of pieces.”
“Awesome company to do business with. Best prices available and prompt delivery ahead of schedule. All positive, contractors, these are your “go to” people.”
“I ordered on August 23rd 2019. As I write this review on September 16th 2019. My order has yet to arrive. I was informed it would be 5 to 10 days Perhaps finding this email to review insulation4us is an indication that my order will arrive soon.”
“I ordered 24 rolls of a specific product which was a little over $30 per pack but learned after placing the order that it was not available. Received a call from Fiona, who was great BTW, explaining the issue. Was told I would receive a higher R value product for my project. So I agreed to the change however on delivery day I only received 19 rolls of product (which was $52 per roll) which was short of what was needed for my project. I originally ordered enough to cover 720 sq ft but received 712. When I requested a refund for at least one roll I never heard back from anyone. At that price and cost of delivery I could have ordered from Home Depot. On a side note, Fiora and Ruth from customer service were very helpful.”
“While doing a Google search for specific size and type of insulation, insulation4us came up while other results of the search were weak on where to purchase.. looking over the site i felt comfortable buying, so placed the order.. i did use the email to contact for help, as i was looking to see when i should expect to receive shipment.. i was provided a timely response, on Friday, after the weekend i received a call from delivery co, and was delivered monday.. for sure i will use insulation4us”
“Great prices on insulation, but shipping cost was a little steep. The delivery company called and said they would deliver at 7am, and at 9am I called and found that they had dropped off my order at the wrong location (someone actually signed for it!), and had to go get it back and bring it to MY house! Maybe insulation4us should vet their delivery companies better!”
“This was my first order. Fiona was very helpful. The order arrived 2 days late and 10 sheets were damaged. I filed a claim with Southeastern Freight. I haven't received a response from them.”
“My order has not arrived yet this morning, so I'm writing this review a little early. My order seems to be arriving promptly and kudos for that, but; one area that might have helped me is allowing me to pick up the order myself if you shipped it locally. If you had told me it was within say- 50 miles of my location, I would gladly have picked it up myself and saved myself the $60.00 shipping charge. You offer a great service, but it certainly would have been better for me if I could have picked up the order myself. That said, since the order hasn't arrived yet this morning, I don't know where it came from. So the point may be mute for me but that added service might help someone else someday. Thanks in advance for your quick response.
Regards,
Ron”
