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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,500 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Sony!

Posted 5 years ago

“Poor pricing & response time”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Quick response and action”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Eslam!

Posted 5 years ago

“I have been a regular customer of INSURANCEMARKET.AE till date. I used to Insure both my cars every year through your esteemed organisation. The agent i had done business with were Mr. Suhail Ahmad and Yashas Shodhan. They were extremely polite and delivered any information readily which was requested to them. Until this year I came across Mr. Anthony D Alfonso who didnt look so much interested to crack a deal. He had "take it or leave it" attitude, which is not so good for the customer to bend everytime. I would request you to please advise him to change his attitude as it may lose more customers as it did with me. For me, the difference with the direct showroom insurance was AED 9 more expensive and considering the services I would get from Insurancemarket.ae, i should have chosen you. Even then, I chose the other option only after getting disppointed with Mr. Anthony's attitude. Hoping to deal with a better agent in future. Regards, XXX”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Acceptable”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Good service..”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Mohammed!

Posted 5 years ago

“Found fast and reasonable”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Somashekhar!

Posted 5 years ago

“Insurence market has very profecient shoppers who take personal note of the requirements of the customers”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Brian!

Posted 5 years ago

“Very responsive and helpful”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Good website for insurance quotes and comparison. Recommended.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Very good service, great premium received. Tausif Memon was very helpful and quick to respond to all my requests”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Jacques!

Posted 5 years ago

“Customer support of Aarti was excellent”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Paul!

Posted 5 years ago

“Got an immediate response with various options...”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Sriram!

Posted 5 years ago

“Very fast, very good price. Already compared. Thank you very much!”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Great service, response and rates”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Rami!

Posted 5 years ago

“The lady Justina was very helpful”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Eoin!

Posted 5 years ago

“i have waited 4 days for a quotation”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Colin, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We would like to thank you for purchasing from InsuranceMarket.ae! Upon further investigation, we identified that your motor insurance inquiry for Hyundai Santa Fe 2013 model was assigned to one of our advisors, Mr. Faizan on 19th January 2020. As per our records, the advisor has contacted you on the same day and confirmed the necessary details in order to send the best possible quotes. We have identified that the advisor has delayed in sending the motor insurance quotes. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We sincerely apologize for the delayed response and appreciate your patience and understanding in this matter. Rest assured we have taken the necessary action at our end and have given a stern feedback to the advisor to ensure it is not repeated in the future. We would like to thank you for giving us an opportunity to serve you as we consider it our privilege to have you on board with us. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Very helpful polite staff and very fast in doing their work and answering all ur inquiris”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Still didn't receive the requested quote, but many e-mails about your offers.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very slow to respond and not particular to detail”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews