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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,500 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Requested for quote, received so many ads but no quotation . Got the quotation after 24 hrs , by that time i have already purchased it from other insurance company.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Abhin, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we have identified that your motor insurance inquiry for Nissan X-trail 2015 model was assigned to one of our advisors, Ms. Nimeesha on 08th January 2020 at 14:53. The advisor did contact you within 24 hours (on 09th January 2020 at 11 am), to confirm the necessary details in order to send you the best possible deals. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. We are truly apologetic for any inconvenience caused and have given stern feedback to the advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Quick and very appropriate service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Good range of quotes”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Worst ever”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Response is too slow”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“The customer service is Very responsive, effective and offers are best suitable at requirement and at competitive better prices.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Lihui!

Posted 5 years ago

“Good redponce”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Saiyed!

Posted 5 years ago

“till now didn't received a quote . Bt receiving only junk mails from you”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Perfect professional service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Adel!

Posted 5 years ago

“Good......”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Vithal!

Posted 5 years ago

“So easy and best prices, can't beat it!”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“I did not got quotation yet.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“IT WAS GOOD EXPERIENCE.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Rashmika!

Posted 5 years ago

“service was very poor”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“High prices”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Yousef, Thanks for sharing your feedback with us. Upon further investigation, we found that your motor insurance inquiry for Jeep Grand Cherokee SRT8 2014 model was assigned to one of our advisors, Mr. Shaibaz on 07th January 2020. As per our records, the advisor has sent comparison quotes (including AXA Insurance) and contacted you on 08th January 2020. Please note that AXA Insurance is one of the world's leading insurance companies with higher coverage therefore, the advisor recommended it. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We sincerely apologize for any inconvenience caused. We at InsuranceMarket.ae strive hard to meet our client’s expectations and hope you will give us a chance to prove our core belief in providing exceptional service to our customers in future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“I’ve not received any quotes despite providing you with all the information!”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Arsalan did a great job and provided me with the best offer for my car insurance He finalized the process very fast and easy”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Noor!

Posted 5 years ago

“Completed the online quote form. Nobody contacted me.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Good Service”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thanks Shajahan!

Posted 5 years ago

“Ahmed has been great and answered all my questions accurately and in a short time frame. Very happy.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

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AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews