Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.31

“Competitive quotes...quick services”

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(Car Insurance) - Posted 5 years ago

Thanks Siyadh!

Posted 5 years ago

“It is good and cheap”

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(Car Insurance) - Posted 5 years ago

Thanks Mohamed!

Posted 5 years ago

“Insured value of car reduced once policy is issued bt for selling policy insured value was different really very upset with the service”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“You've sent a million of spam emails, without the only piece of information I needed - the insurance quotation. I've reported your domain name to signal-spam.fr and Gmail.”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Best service- very accurate and fast”

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(Car Insurance) - Posted 5 years ago

Thanks Pushparaja!

Posted 5 years ago

“It was good experience with Insurance market. The agent really was good in following up and giving enough time to discuss. I am concerned about the costs that I am paying and If I have taken the best or not. Means I donot want to face any kind of problems in future. So this is my only concern.”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“The quotes provided were very detailed. All the Requirements were covered. The team was quick to revert back on the quotes and on any queries raised.”

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(Car Insurance) - Posted 5 years ago

Thanks Narasimh!

Posted 5 years ago

“The insurance sales person forgot to enter the data to RTA system when I bought the policy and sent me the copy of the policy without checking it. The next day I had to wait at the vehicle passing as their executive told me that there is no renewed insurance in the RTA data and call the sales person to have the policy entered on their system to have my car renewed.”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Very slow in response. Got it from another company the same day. Don't waste your time.”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Good customer service and supportive”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Up to speed.. I'll always choose AfIA”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Very responsive”

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(Car Insurance) - Posted 5 years ago

Thanks Mohamed!

Posted 5 years ago

“thanks for your service”

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(Car Insurance) - Posted 5 years ago

Thanks Abdulamir!

Posted 5 years ago

“Not good no bady call me no bady interested”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“NOBODY REPLIED”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“very good and helpful agents”

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(Car Insurance) - Posted 5 years ago

Thanks Ehab!

Posted 5 years ago

“Price to high nobody called to discuss about the offer just sending email”

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(Car Insurance) - Posted 5 years ago

Dear Dinesh, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Audi A7 2013 model was assigned to one of our advisors, Mr. Abhishek on 12th January 2020. The advisor has sent comparison quotes for your motor insurance renewal through email on 13th January 2020. As per our records, the advisor did follow up with you through emails until 15th January 2020. We have identified that the advisor has delayed in sending the motor insurance quotes. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. Ms. Roozina, our New Business Retail -Unit Head has contacted you to address your concerns. Rest assured we have taken necessary action at our end and have given a stern feedback to the advisor to ensure it is not repeated in the future. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market. We are truly apologetic for the inconvenience caused. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“v good service”

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(Car Insurance) - Posted 5 years ago

Thanks Ali!

Posted 5 years ago

“Rubbish service, no follow up, no service. Went to yallah compare instead”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Amazing service and price”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

AFIA Insurance Brokerage Services LLC Reviews