Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.31

“I’m still waiting your quotation”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“With the help of InsuranceMarket.ar I could able to make substantial saving on my Premium for my Renewal of Car Insurance policy. Thanks InsuranceMarket.ar”

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(Car Insurance) - Posted 5 years ago

Thanks Devanand!

Posted 5 years ago

“Very Professional Services.”

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(Car Insurance) - Posted 5 years ago

Thanks Martina!

Posted 5 years ago

“I have requested a car insurance quotation and I haven't got any feedback about it.”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

Dear Fabiano, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Hyundai Veracruz 2012 model was assigned to one of our advisors, Mr. Ritik on 22nd January 2020. We have identified that the advisor did contacted you on the same day but there was no response. As per our records, the advisor has sent comparison quotes from different insurance providers (RSA, Oman Insurance and Qatar Insurance) on 26th January 2020. We apologize for the delayed in sending the motor insurance quotes and we have given a stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. Moreover, we would like to thank you for giving us a chance to prove our core belief in providing exceptional service and for giving us an opportunity to serve you as we consider it our privilege to have you on board with us. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Mr. Imran Shaikh was very helpful and he is a master in his field. Thanks a lot for making the things easy.”

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(Car Insurance) - Posted 5 years ago

Thanks Sijoy!

Posted 5 years ago

“After initial contact, no one ever got back to me to inform me what insurance companies were available to me. Given insurancemarket never contacted me, I’ve had no choice but to continue with the company I’ve been using. Very unprofessional but not surprised to encounter the usual poor level of service in this part of the world, I’ll be informing my colleagues of my experience. Cheers”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“high rate given and not trust as they advertised.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Didnt get the best and cheapest insurance”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Excellent work by Akshay”

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(Car Insurance) - Posted 5 years ago

Thanks Ferose!

Posted 5 years ago

“Helpful and practical service! Thank you”

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(Car Insurance) - Posted 5 years ago

Thank you!

Posted 5 years ago

“Very reasonable rate and quick deal”

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(Car Insurance) - Posted 5 years ago

Thanks Abdul!

Posted 5 years ago

“Best customer service and value for money, especially I would take his name Manzar Abbas. Thank you Manzar and InsuranceMarket.ae.This is my first dealing and hope to continue the quality in coming years.”

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Posted 5 years ago

Thanks Anu!

Posted 5 years ago

“Quick service.”

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(Car Insurance) - Posted 5 years ago

Thanks Rajesh!

Posted 5 years ago

“Good Service & Ease of Access.”

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(Car Insurance) - Posted 5 years ago

Thanks Rayed!

Posted 5 years ago

“Rates provided are very high and cc exec are not offering much offer and don't care also”

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(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“No Reply, 7 days and counting”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“They didn’t come back with quotes.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“its ok and satisfactory”

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(Car Insurance) - Posted 5 years ago

Thanks Khaleel!

Posted 5 years ago

“It was great experience. The rate was very good and the service was fast & efficient. Thank you.”

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(Car Insurance) - Posted 5 years ago

Thanks Mohmmad!

Posted 5 years ago

“All insurance price much more than other websites I will not use your again”

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(Car Insurance) - Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

AFIA Insurance Brokerage Services LLC Reviews