AFIA Insurance Brokerage Services LLC Reviews

Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.31

4.3 Rating 2,500 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

Questions

Metrics

4.3

Based on 2,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Kelvyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Insurance Market is a really good place to buy your insurance at a very competitive rate. Insurance Agent Mr. Talib Rehan assisted me in a real 5 star way.”

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Posted 4 years ago

Thanks Chandana!

Posted 4 years ago

“Fast service”

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Posted 4 years ago

Thanks Jithu!

Posted 4 years ago

“Fast good precise response for my o quirky.”

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Posted 4 years ago

Thanks Nouri!

Posted 4 years ago

“I requested a quotation for my car insurance 2 days ago and no one contacted me since.”

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Posted 4 years ago

Dear Rasha, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Chevrolet Captiva 2015 model was assigned to one of our advisors, Mr. Zyron on 6th July 2020. We are not certain if you have received our emails as we have identified that the advisor has sent the best possible deal for your motor insurance renewal on the same day. The advisor has also sent follow up emails on 7th July and 11th July 2020. We sincerely apologize for the inconvenience caused and rest assured we have shared the appropriate feedback with the advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“It's an insurance comparison site and works as such. You do get spammed with a load of emails on sign up, but thankfully they seem to dkminish after a while. I'm slightly peeved at losing a couple of days insurance because the stated start date was not adhered to.”

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Posted 4 years ago

Dear James, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We really appreciate that you have given us a chance to prove our core belief in providing exceptional service to our customers and would like to thank you for purchasing from InsuranceMarket.ae! As a company, we use different platforms to reach our market. We strive to make ourselves known throughout the whole of the U.A.E as this is the vision that the company upholds, through the means of these advertisements. Upon further investigation, we found that your motor insurance inquiry for Jeep Wrangler 2014 model was assigned to one of our advisors, Mr. John on 15th June 2020. We have identified that the advisor did contact you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance renewal. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance, Qatar Insurance and RSA) through email. Upon further investigation, we found that the advisor did send you the Final Terms and Conditions on an email prior to policy issuance, wherein the policy start date was mentioned as "28th June 2020". As a standard process, we do not issue any policy without sharing the Final Terms and Conditions to our clients and proceed with the issuance request only when we receive their confirmations. We believe that there seems to be a misunderstanding here as the advisor issued the policy effective on 28th of June as per your request. We truly apologize for the inconvenience caused. We would like to thank you once again for giving us the opportunity to serve you. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Very competitive price”

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Posted 4 years ago

Thanks Vikram!

Posted 4 years ago

“Insurance market help me to find the best insurance and quotations for my car. The broker mr. Ziaur helps me also to process my insurance online and forwarded it to the RTA for renewal. All the best on your company. Stay safe.”

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Posted 4 years ago

Thanks Anna!

Posted 4 years ago

“Very good and quick service, their efficient staff saved my time and money”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Very good response.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Insurance market did a smart shopping around to get the best premium delay in the shortest possible turnaround time. Impressive with the quotes and service”

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Posted 4 years ago

Thanks Gayatri!

Posted 4 years ago

“Fast and safety”

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Posted 4 years ago

Thanks Rahma!

Posted 4 years ago

“Was provided with outstanding quality service and special offer for vehicle insurance by an assigned Direct Responsible Individual.”

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Posted 4 years ago

Thanks Kwang!

Posted 4 years ago

“Easy going, fast, reliable and professional services.”

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Posted 4 years ago

Thanks Shahbaz!

Posted 4 years ago

“There was a quick response from the concerned team.”

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Posted 4 years ago

Thanks Arshad!

Posted 4 years ago

“Amazing service was provided guidance and options to choose the best insurance for me. Also due to COVID was suggested and well informed how to proceed with the car registration......”

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Posted 4 years ago

Thanks Virgil!

Posted 4 years ago

“Very fast service Agent was very cooperative & helpful”

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Posted 4 years ago

Thanks Sajjad!

Posted 4 years ago

“Very Professional..”

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Posted 4 years ago

Thanks Kiran!

Posted 4 years ago

“Quick response to my enquiry. Easy processing procedure. Well done. Keep it up.”

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Posted 4 years ago

Thanks Tharik!

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Thanks Krishnakumar!

Posted 4 years ago

“Absolutely very good comparison”

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Posted 4 years ago

Thanks Tabrez!

Posted 4 years ago

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews