AFIA Insurance Brokerage Services LLC Reviews

Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.31

4.3 Rating 2,500 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

Questions

Metrics

4.3

Based on 2,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Kelvyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After closing with the proposed insurance company I got a 300 Dhs cheaper offer directly from another insurance company. This is really disappointed me.”

Helpful Report

Posted 4 years ago

Dear Monis, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We would like to thank you for purchasing from InsuranceMarket.ae!! Upon further investigation, we found that your motor insurance inquiry for Infiniti Q50 2015 model was assigned to one of our advisors, Mr. Nithin on 29th March 2020. We have identified that the advisor did contact you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, RSA and QIC) on the same day. The intention of the advisor was to assist you by providing the best possible deal and has offered a discounted premium as well. We truly apologize any inconvenience caused, as our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We would like to thank you once again for insuring with us and giving us the opportunity to serve you. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“The price of the car insurance is cheaper when compared to other leading car insurance provider.I think this is 2nd time i take car insurance from Insurance market AE.”

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Posted 4 years ago

Thanks Chinthu!

Posted 4 years ago

“Kindness and excellence”

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Posted 4 years ago

Thanks Hyung!

Posted 4 years ago

“The service was quick”

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Posted 4 years ago

Thanks Sunil!

Posted 4 years ago

“Good service provided by mr iftequar”

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Posted 4 years ago

Thanks Hyder!

Posted 4 years ago

“Everything went fast and smooth, great service indeed.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Very quick and reliable service kudos”

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Posted 4 years ago

Thanks Gutubudheen!

Posted 4 years ago

“It’s great to deal with Akshay, professional and good follow up”

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Posted 4 years ago

Thanks Noorulla!

Posted 4 years ago

“Timely and quick”

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Posted 4 years ago

Thanks Jibran!

Posted 4 years ago

“very delay. Couldn't finish procedure in promised timing”

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Posted 4 years ago

Dear Nabeel, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We would like to thank you for purchasing from InsuranceMarket.ae!! Upon further investigation, we found that your motor insurance inquiry for Mitsubishi Lancer 2001 model was assigned to one of our advisors, Mr. Noel on 22nd March 2020. As per our records, we have identified that the advisor has assisted you on the same day with your motor insurance inquiry and has provided the premium for Third Party Insurance from different insurance providers (Qatar Insurance, NoorTakaful and AXA) through email. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We sincerely apologize for the delayed response and have shared the appropriate feedback with the advisor on the same. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We would like to thank you once again for insuring with us and giving us the opportunity to serve you. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

Thanks Shijar!

Posted 4 years ago

“Excellent service from Yashas Shodhan I would recommend this service to everyone.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Very good service and very fast. Thanks 👍”

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Posted 4 years ago

Thanks George!

Posted 4 years ago

“very professional”

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Posted 4 years ago

Thanks Mohamad!

Posted 4 years ago

“Nice experience”

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Posted 4 years ago

Thanks Nadeen!

Posted 4 years ago

“Rep was professional and quick to respond to my questions. Changing my insurance provider was painless using InsuranceMarket.ae.”

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Posted 4 years ago

Thanks Susan!

Posted 4 years ago

“Great service and quick response with a very helpful representative. it was the easiest and the quickest car insurance service I ever had.”

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Posted 4 years ago

Thanks Khaled!

Posted 4 years ago

“Fast, accurate, he helped me for what I need”

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Posted 4 years ago

Thanks Khaled!

Posted 4 years ago

“very supportive from nimeesha with following up and submitting all required documents and time by time follow . thank you for your support nimeesha .”

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Posted 4 years ago

Thanks Mahmoud!

Posted 4 years ago

“Excellent Experience”

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Posted 4 years ago

Thanks Shahid!

Posted 4 years ago

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews