AFIA Insurance Brokerage Services LLC Reviews

Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.31

4.3 Rating 2,500 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

Questions

Metrics

4.3

Based on 2,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Kelvyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 5 years ago

Thanks Julius!

Posted 5 years ago

“Kudos to Mohit Chugh for his quick responses and service.. My insurance for my Touareg was due and it was at the last few days, all thanks to Mohit for his timely help!”

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Posted 5 years ago

Thanks Vijeth!

Posted 5 years ago

“You guys have a great team. Advisor Sharon Nevedita was very committed to helping me out dispite the technical glitches and offering a good policy.”

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Posted 5 years ago

Thanks Vishal!

Posted 5 years ago

“Very fast services Thank you”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“Thank you for providing best price”

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Posted 5 years ago

Thanks Thahir!

Posted 5 years ago

“Very professional, they follow me from the quotation until making sure that may Vehicle registration was successful. Definitely recommendable.”

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Posted 5 years ago

Thanks Alberto!

Posted 5 years ago

“They have got me a very good and all was explained. Thank you Yashas!”

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Posted 5 years ago

Thanks Amirah!

Posted 5 years ago

“The agent was very good”

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Posted 5 years ago

Thanks Umer!

Posted 5 years ago

“Very professional cooperation. Full recommendation for agent Ritesh.”

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Posted 5 years ago

Thanks Ivan!

Posted 5 years ago

“Perfect Service and thanks to Nilesh for swift help.”

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Posted 5 years ago

Thanks Syed!

Posted 5 years ago

“The services has been swift. My insurance renewal was sorted in few hours. Special thanks to Akshay Puraswani for all the support.”

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Posted 5 years ago

Thanks Saji!

Posted 5 years ago

“Fast and guaranteed service with the best companies, great staff”

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Posted 5 years ago

Thanks Mohamed!

Posted 5 years ago

“Hi , Anupum was too good but unfortunetly policy was not activated and i waited few hours . Best Regards Khurram”

Helpful Report

Posted 5 years ago

Dear Khurram, Thank you for sharing your feedback with us. We would like to apologize for the stressful experience you have had during your vehicle registration process this time. It’s not our usual standard and we understand how frustrating it would have been to wait in the registration center for hours. We did investigate the case further and found that your motor insurance inquiry was assigned to one of our advisors, Mr. Anoop Nair on 02nd December 2019. The advisor has sent the comparison quotes from different insurance providers (AXA, RSA, Tokio Marine and QIC) for your Ford Edge 2009 model. The advisor has offered you with the best discounted premium and issued the policy on 05th December 2019. We have identified that the initial policy issued was not uploaded on the traffic portal due to the system glitch on the insurance company's portal. The advisor contacted the underwriters of the insurance company and notified them of the case. The underwriters advised him to issue another policy and this process did take time as the insurance company was experiencing system downtime which was beyond our control. However, the advisor tried his best in expediting the issuance process and getting the issue resolved. On behalf of the insurance company, please accept our deepest apology for the inconvenience it has caused you. We would also like to thank you for insuring with us and giving us the opportunity to serve you. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 5 years ago

“Very good and reasonable 👍”

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Posted 5 years ago

Thanks Jagjit!

Posted 5 years ago

“Offered very good rates and good deals,very friendly and professional approach”

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Posted 5 years ago

Thanks Muthu!

Posted 5 years ago

“Good service”

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Posted 5 years ago

Thanks Dusan!

Posted 5 years ago

“Great experience, till now, since I just got insured through the team. Hoping to continue receiving the same service throughout the term and turns me to a loyal customer.”

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Posted 5 years ago

Thanks Jomi!

Posted 5 years ago

“Communication was smooth and easy”

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Posted 5 years ago

Thanks Kichu!

Posted 5 years ago

“Very fast reply. Good Job.”

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Posted 5 years ago

Thanks Muhammad!

Posted 5 years ago

“Efficient and prompt responses and follow-ups were impressive.”

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Posted 5 years ago

Thanks Byeong!

Posted 5 years ago

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews