Login

Start Free Trial Are you a business?? Click Here

AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,500 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

4.3

Based on 2,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

Write Your review

Tell us how AFIA Insurance Brokerage Services LLC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good site appreciate”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Ahmad!

Posted 4 years ago

“Slow to get quote”

Helpful Report

(Car Insurance) - Posted 4 years ago

Dear Tapiwa, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Volkswagen Jetta 2015 model was assigned to one of our advisors, Mr. Adarsh on 09th March 2020. The advisor contacted you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance. We are not certain if you have received our emails as we have identified that the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance and RSA) through email on the same day. The advisor has also sent follow up emails wherein you confirmed that you would wait until the month end to decide on your motor insurance renewal. We sincerely apologize for the inconvenience caused and rest assured we have shared the appropriate feedback with the advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Great service”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Michael!

Posted 4 years ago

“I am very dissatisfied and disappointed due to some of your regulations. This i had informed your staff”

Helpful Report

(Car Insurance) - Posted 4 years ago

“I am waiting for the insurance price since 3 days, but no answer.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Dear Eyad, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that you have inquired with us for your motor insurance on 08th March 2020. We are truly apologetic for the delayed response as it’s not our usual standard process and we understand how frustrating it would have been to wait for the insurance quotations. As a company, we are committed to give prompt and high quality customer service experience and we are keen to maintain our customer satisfaction levels. Rest assured we have taken the necessary action at our end and have shared stern feedback with the concerned advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Online Quotation should available rather than you decide on behalf of customer.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Dear Sahil, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. As per our records, we found that your motor insurance inquiry for Honda Accord Coupe 2012 model was assigned to one of our advisors, Ms. Nimeesha on 08th March 2020. The advisor has tried to contact you on the registered contact number to confirm the necessary details in order to send the best possible deals. We have investigated the case further and identified that the contact number provided does not belong to you. The advisor has followed up on this case through emails as well, however, we have not received any response from you. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. We sincerely apologize for any inconvenience caused to you. As a company, we are committed to give prompt and high quality customer service experience and we are keen to maintain our customer satisfaction levels. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“good response”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Irum!

Posted 4 years ago

“The officer helped me is great”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Hiam!

Posted 4 years ago

“Great team, quick response. Keep it up. Thanks”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Prem!

Posted 4 years ago

“Very fast service, very good customer service. Thank you.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thank you!

Posted 4 years ago

“Tausif Memon was very helpful and went to the last mile to assure I got what I was looking for. Really good service and rates.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Amit!

Posted 4 years ago

“Great deal”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Bachar!

Posted 4 years ago

“Good team work thaks for the team”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Jijo!

Posted 4 years ago

“Fast and reliable service”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Mohamed!

Posted 4 years ago

“Good service”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Masood!

Posted 4 years ago

“You guys are prompt!”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Kappukalar!

Posted 4 years ago

“I did not receive the quotations until moment”

Helpful Report

(Car Insurance) - Posted 4 years ago

Dear Carol, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry was assigned to one of our advisors, Ms. Nella on 08th March 2020. We have identified that the advisor has delayed in sending the motor insurance quotes for your Ford Focus 2018 model. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We sincerely apologize for the inconvenience caused to you. Rest assured we have taken the necessary action at our end and have given a stern feedback to the advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. As a company we are committed to give prompt and high quality customer service experience and we are keen to maintain our customer satisfaction levels. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“Great service and great prices. My broker, Loraine Cuadro was extremely helpful and efficient.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Thanks Daryl!

Posted 4 years ago

“Very late.....”

Helpful Report

(Car Insurance) - Posted 4 years ago

Dear Zainab, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Nissan Tiida 2009 model was assigned to one of our advisors, Ms. Catherine on 08th March 2020. The advisor did contact you on the same day to confirm the necessary details wherein you confirmed that you were no longer interested in purchasing motor insurance with us as you got your vehicle insured elsewhere. We sincerely apologize for the inconvenience caused as it's not our usual standard process and we do understand the urgency of your inquiry. Rest assured we have given the appropriate feedback to the advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

“You are not at all interested to give the right insurance.”

Helpful Report

(Car Insurance) - Posted 4 years ago

Dear Mohammad, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that your motor insurance inquiry for Jeep Grand Cherokee 2018 model was assigned to one of our advisors, Mr. Mohit on 07th March 2020. The advisor contacted you on the same day to confirm the necessary details in order to get the best possible options for your motor insurance. The advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance, Qatar Insurance and Tokio Marine) through email on the same day. Please note that the minimum premium for comprehensive insurance set by the U.A.E Insurance Authority for SUV is AED 2,000/- The agency repair rates get higher as the vehicle gets into the third, fourth and fifth year of registration. As your vehicle is under the third year of registration, the advisor has offered agency repair options. As a company, our objective is to provide you with the most value for money by quoting the best insurance companies in the market and to offer you our fast track claims service by assigning a dedicated claims manager to assist you throughout the claim process. We would like to apologize for any inconvenience caused as we at InsuranceMarket.ae strive hard to meet our client’s expectations. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 4 years ago

«
1
2
...
62
63
64
65
66
»

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,500 reviews